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“The right hotel in Vancouver”

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Coast Coal Harbour Hotel by APA
Ranked #19 of 89 Hotels in Vancouver
Certificate of Excellence
Rockville, Maryland
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“The right hotel in Vancouver”
5 of 5 bubbles Reviewed 19 July 2014 via mobile

This was our first time visiting Vancouver it was definitely a high season we had the luck of a good weather the hotel stuff was very friendly good location good value close to downtown plenty of restaurants the reception and welcome was very good they upgraded our rooms very safe area Vancouver is an amazing city

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
3 Thank Bninova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,949 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (477)
Date | Rating
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  • English first
  • Finnish first
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English first
Bolton, Canada
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

my mentally disabled son and i travelled to vancouver for the special olympic national games hosted at ubc I am so glad we stayed at this hotel the hotel is beautiful rooms very clean. The staff is the best I have every seen from the front desk to the cleaning people to the maintenance man. The hotel is located a couple of minutes from the water and very close to downtown easy to get around. If I am ever out in vancouver again I would stay at this hotel.. We stayed July 8 till july 14. We took the sky train in to the hotel easy and not a far walk

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank brenda3087
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 18 July 2014 via mobile

My boyfriend and I spent there 6 nights before heading to Sunshine Coast. First at all, they let us check in 2 hours before the time and we really appreciated that as we were coming from a long flight from Europe. All staff was always kind and very helpful. A girl called Sheron very kindly booked for me a whale watching tour. And yesterday Kathleen (think that's her name) even printed for me the schedule for the ferries to Sunshine Coast.
Also very well located downtown!!

Stayed July 2014
Helpful?
1 Thank Antonella S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Massachusetts
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 215 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

Our group of four stayed here June 11-14, prior to departing on an Alaska cruise. We found the property to be most welcoming, modern, relaxing, and convenient. We could not have been happier with our decision to book rooms at this hotel.

LOCATION - Superb location! The Coast Coal Harbour is located just a few blocks from the Canada Place Terminal from which the Alaska cruises depart. It is situated in the heart of many attractions, and is within walking distance to waterfront restaurants, plazas, the convention center, and Stanley Park. It is also located within walking distance to rental car agencies. It is a great home base from which to explore Vancouver and the surrounding area. It is a pick –up location for most tours.

AMENITIES – The hotel has 220 comfortable, spacious guest rooms. Upgraded deluxe rooms have a harbor view of the picturesque Coal Harbour and Burrard Inlet. Preston's Restaurant, serving breakfast, lunch, and dinner along with a cocktail lounge, is located off the attractive lobby. There is a gym/outdoor lap pool, and whirlpool. This hotel is a pick-up location for tours, and is in the heart of numerous Vancouver city attractions. Convenience stores for forgotten items are nearby, and a late night pizza establishment is next door for a last minute meal/snack.

STAFF- All staff we encountered could not have been nicer. It was obvious that outstanding customer service was their motto. Their brochure states "where people come first". Each staff member went above and beyond, accommodating our needs, from advice on city tours, car rental, giving directions, storing our baggage, helping with luggage labels, etc. Each deed was performed with warmth and friendliness. Kudos go out to Sayda and Sheron at the front desk as they were so extremely kind and helpful. Thanks to Chee and Alan in Preston’s Restaurant as well, for providing such a pleasant start to our mornings.

TOURING RECOMMENDATIONS - The Hop On Hop Off Tour Package provided a most convenient format for touring Vancouver and all the attractions this beautiful city has to offer from Granville Island, Gastown, Stanley Park, Prospect Point, Vancouver Lookout, etc.

~Touring Victoria, the capital of British Columbia requires a 45 minute drive to the ferry port, a 1 ½ hour ferry across the Strait of Georgia, and transportation into Victoria. The Landsea Tour, which was very professional and well organized, with pick-up at the hotel, proved to be a good option for us. Contact info: www.vancouvertours.com 604-255-7272. I would recommend making a reservation ahead as these tours get filled.

~We also rented a car for the day (car rental agency is within walking distance from the hotel) and drove to Whistler, about a three hour leisurely drive with scenic stops. This drive along the sea to sky highway is spectacular with Shannon Falls, towering coastal mountains, glacial fiord, etc. Renting a car also enabled us to drive to Horseshoe Bay, the Capilano Suspension Bridge, and Grouse Mountain to check out on our own.

We were most pleased with our hotel selection. This property had it all. We felt most comfortable here. It was our center from which to explore the beautiful city of Vancouver, along with charming Victoria, and Whistler, prior to embarking on our Alaska cruise. It was also more reasonably priced than neighboring properties. I would highly recommend this hotel with no hesitation.

Room Tip: Some rooms have harbor views, others have city views. The higher floors will have better views of e...
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  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
10 Thank School's Out 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

The customer service at this hotel was exceptional for a North American hotel. It was at par with the service we have come to expect in high end Asian hotels. The room was well appointed and clean and quiet with perfect location.

Green Features: The hotel was very green conscious. Bath amenities were in large format bottles and they offered us discounts to participate in optional additional programs.
  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Coast Hotels

Helpful?
4 Thank David D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kathryn M, Manager at Coast Coal Harbour Hotel by APA, responded to this review, 17 July 2014
Dear David D,
Thank you for your wonderful comments about our guest service here at the Coast Coal Harbour. It is always inspiring to our team to receive validation for the efforts that they make to create outstanding travel experiences.
Have a refreshing day,
K
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 15 July 2014 via mobile

Chic and spacious lobby, friendly reception and valet staff. Cucumber water lovely. Location handy to waterfront and Stanley park.
Big room queen bed very comfy. Toiletries (big containers great!) and towels lovely. No dressing gowns which was a bit disappointing. Swimsuit bag nice touch.
Pool small although still a pool with office blocks all around it, weird to swim and see people working.
Heard little bit of snoring noise from next door on one night, we stayed 4. Gym well equipped.

Stayed July 2014
Helpful?
Thank jemimac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 14 July 2014

Loved the hotel; stayed 3 nights. Great rate and accommodations especially considering we were in the heart of downtown. Had a wonderful stay with a beautiful skyline view (and a peak of the harbor) from our room. Staff was extremely pleasant and helpful. Restaurant was okay but there are so many eateries in the city I would suggest branching out (especially for the price). We loved The Keg restaurant. We had a rental car but ended up doing a lot of walking from the hotel becaues it was in such a good location. I think we used the rental car 1 day out of the trip. Another good place to eat right across from the hotel was Urban Fare. It's a supermarket that also provides cook to order food. Great breakfast for a reasonable price. I believe it has lunch and dinner offerings as well. Also, hotel felt very safe...no access to rooms or facility without room key card--good feeling when in a "downtown" setting.

Room Tip: Our top floor, corner room had a beautiful panoramic view of the city.
See more room tips
Green Features: This is an environmentally-friendly hotel so they encourage you to recyle towels, bottles, etc. There's an incentive if you choose to have housekeeping cleaning more infrequently.
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
5 Thank Hbombmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Coast Coal Harbour Hotel by APA

Property: Coast Coal Harbour Hotel by APA
Address: 1180 West Hastings Street, Vancouver, British Columbia V6E 4R5, Canada (Formerly Coast Coal Harbour Hotel)
Region: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 89 Hotels in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Coast Coal Harbour Hotel by APA 4*
Number of rooms: 220
Official Description (provided by the hotel):
Welcoming and spacious, the Coast Coal Harbour Hotel by APA is New Urban Style Hotel concept that combines city sophistication with West Coast comfort. It's fresh, it's modern, and it has Vancouver at its doorstep with the best of everything the city has to offer. Places like Stanley Park, Gastown, the Vancouver Art Gallery, Vancouver Convention Centre and the shopping district of Robson Street. The Coast Coal Harbour Hotel by APA is an urban retreat in downtown Vancouver. With 20 storey's boasting 220 modern, spacious guest rooms and all the amenities you've come to expect from Coast Hotels. Each of the guest rooms at our downtown Vancouver hotel features floor-to-ceiling windows, Electric Bidet Seat(TOTO(R) Washlet), 55" flat screen TVs and traditional welcoming origami cranes, a symbol of hospitality. These high quality amenities are signature features of APA Hotel in Japan and unique to APA's Urban Style Hotel concept. Our rooms come with complimentary wireless Internet and a range of modern amenities. You'll also have access to our top-notch fitness center, pool and hot tub-not to mention our signature Prestons Restaurant + Lounge, the perfect spot to drink, dine and dish about your Vancouver experience. A 5,000 square foot ballroom and conference centre includes 20-foot-high north-facing windows accented by coloured glass, creating a bright and airy environment. Private boardrooms, business centre, fully equipped gym with locker room, and a landscaped roof deck with an outdoor lap pool and hot tub have been designed with your comfort in mind. We encourage you to come visit one of the newest hotels in downtown Vancouver. And to enjoy the best that our city has to offer! ... more   less 
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