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“A Wonderful Hotel and Excellent Staff. Highly recommended...”

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Fairmont Pacific Rim
Ranked #3 of 92 Hotels in Vancouver
Certificate of Excellence
Portland, Oregon
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“A Wonderful Hotel and Excellent Staff. Highly recommended...”
Reviewed 16 September 2011

We spent a 4 days at the Pacific Rim during August. It was our first time in Vancouver and the staff and amenities at the hotel was a large part of our enjoyment.

Here's some of the highlights and a couple recommendations.

Pool: The pool is heated to a very pleasant temperature. Our two daughters really love playing in pools but usually get cold fairly quick. The pool at the Pacific Rim is the perfect temperature for them to enjoy it and the surroundings are very pleasant for us to relax as well. Service was excellent and the decor and chairs very comfortable.

Spa: My wife had a manicure and I went for a massage. Both were excellent and the lounge area that overlooks the harbor makes for a very romantic setting. There are chairs the shape of an egg (funny sounding huh...) resting at a slight angle and open on the front. Two people can comfortably sit inside with with a high amount of privacy like you are in your own little oasis. I recommend spending the money to use the spa or just get a massage and its free. It was a very relaxing get away in the middle of our trip. Its a nice place to get away from the pool areas if you want hot tubs that are more private and less people.

Biking: The concierge was exceptionally friendly and helpful. They even have bicycles you can use so the 4 of use took a 2 hour ride around the park. The one aspect I would recommend is reserving them as soon as you arrive. That way you are sure you can have them at the time you are interested in. They recommended a drive up to Whistler and it was spectacular. Many short hikes and waterfalls along the way and in the summer there are numerous activities for the kids to enjoy in the ski area (rock climbing, etc).

The rooms are well appointed, clean, and in very good condition. The hotel has some rooms with unique shapes so if you booked a suite you may want to call ahead. Some of them have the sofa in the same room as the bed and if you have kids that can be inconvenient. When I raised this to the hotel they were very helpful in offering to change rooms and really pleasant.

The breakfast was excellent. More than I usually like to spend but it was well worth it to us. The staff was amazing too. Stopped by just the right amount of times, made hot chocolate for our girls and its the first place in a long time my wife enjoyed Eggs Benedict - they were very well made and fresh.

Overall really spectacular and it really made our stay in Vancouver enjoyable.

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
2 Thank Craig1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, Director of Operations at Fairmont Pacific Rim, responded to this review, 26 September 2011
Thank you for selecting Fairmont Pacific Rim in your travels to Vancouver. We are thrilled to hear you enjoyed your stay and were able to enjoy the Willow Stream Spa, BMW Bicycle rentals and breakfast in ORU! We certainly hope we can welcome you back to Vancouver and Fairmont Pacific Rim in the very near future!

Sincerely,

Rudi Gimmi
Director of Operations
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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New York
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2011

Just spent 5 nights at the Pacific Rim in room 1201, with a terrific water and bridge view. As a female solo traveler, I look for location, security and good concierge services and, of course, a clean and attractive room. This hotel met all my requirements +. Firstly, the room was gorgeous. I want to live in the bathroom! The hotel is perfectly located, a few blocks from the Sky Train, right next door to the Vancouver Tourism office (which was great), across the street from the Seaplane Terminal and Canada Place (where all the tour and local buses pickup) and across from the beginning of the bike path to the Stanley Park seawall. An added convenience was the food court/mini mall next door, for quick coffee at Tim Horton's, some sushi or a taco, if I didn't feel like going for an upscale meal. If you are a member of the Fairmont President's Club (free), you can reserve the BMW bicycles for three hour rides, which I gladly did (the ride around Stanley Park is a must). The hotel valets also have BMW SUV's, which if available, can drop you off to your destination in town (which was great!) The concierge staff was terrific. Ivonne and the tall blonde fellow during the day (forgive me for forgetting his name) were wonderful. The front desk staff was great, too, running over to help you if the concierge desk was busy. Also enjoyed having the cafe off the lobby and the gelato shop. Just a great vacation. Thank you, FPR. I will be back!

  • Stayed September 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank liznyny2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bainbridge Island, Washington
Level 6 Contributor
123 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 15 September 2011

The Fairmont Pacific Rim in Vancouver is a fantasitic luxury hotel. It is modern, it has excellent views of the water, and it's in a great location. The hotel has bikes availible for riding around the city. We took advantage of this and rode the whole seawall around Stanley Park.
The pool is set on the sixth floor, outside and overlooks the new convention center. It is chic and peaceful at the same time.
The service was excellent from the time we opened the car door to the time we checked out.
The only two negatives, were the breakfast included in the room rate did not live up to the same standard as the hotel and also included in our room rate was a "welcome gift" which was not in the room when we arrived and we never received the gift during our entire stay. While a "welcome gift" is not something I would care about, it was something that was supposed to be included with my rate and was not. Therefore, it was disappointing.
Overall, our stay was amazing and it was certainly someplace we would visit again.

Room Tip: Suites with the pool view don't have a view of the harbor. Enroll in the Fairmont President...
See more room tips
  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank PhelpsRoad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, Director of Operations at Fairmont Pacific Rim, responded to this review, 26 September 2011
Thank you for selecting Fairmont Pacific Rim in your travel plans; we are thrilled to hear you enjoyed your stay with us. We value your feedback and will follow up and ensure your comments are communicated to our team. All of us at the Fairmont Pacific Rim look forward to the opportunity to welcome you back in the future!

Sincerely,

Rudi Gimmi
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Henley-on-Thames, United Kingdom
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 September 2011

Really enjoyed this hotel. Couldn't really fault it in any area. We had never been to Vancouver before (and buy the way I seriously could live in Vancouver, what a city) the concierge was excellent, the room was brilliant. We ate out each night of our 5 nights in the hotel and thoroughly enjoyed our time

  • Stayed August 2011, travelled with family
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank ChrisWebbSelect
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2011

There is not enough I can say about this hotel. The rooms, the service, the ambiance, the location, the spa, the restaurants, it has it all. Five Star

  • Stayed March 2011, travelled solo
    • Value
    • Location
    • Rooms
    • Service
Helpful?
1 Thank BBTBLOVE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton, Canada
Level 4 Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 12 September 2011

We stayed at this hotel while in town for a wedding and absolutely loved it. The room was perfect with an amazing view of the water. The staff were all fantastic and the hotel was close to shopping and stanley park.

  • Stayed October 2010, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Kups23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level 6 Contributor
185 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 12 September 2011

Was there with my family. Bicycles when available, close ride to Stanley Park, and city center. Best Hotel In Vancouver!

  • Stayed August 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Del-Sol0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Pacific Rim

Property: Fairmont Pacific Rim
Address: 1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Vancouver
#1 Business Hotel in Vancouver
#2 Spa Hotel in Vancouver
#3 Luxury Hotel in Vancouver
#4 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Fairmont Pacific Rim 5*
Number of rooms: 367
Official Description (provided by the hotel):
Fairmont Pacific Rim – Vancouver's definitive luxury hotel – rated the World’s Best Business Hotel by Condé Nast Traveler readers and the #1 City hotel in Canada by Travel + Leisure. This ultramodern downtown hotel offers unobstructed mountain and harbour views, combining the best of the Pacific Rim in its architecture and décor. The hotel features three eclectic dining destinations, resort-style Willow Stream Spa, rooftop pool deck, and lavish guestrooms; while art, music and fashion take centre stage at the city’s most exclusive reservation. Experience a variety of the city’s most luxurious suites including the newest addition, The Fairmont Gold Owner’s Suite Collection: stylish mid-century modern designed suites inspired by what makes a city feel alive. ... more   less 
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Also Known As:
Fairmont Pacific Rim Hotel Vancouver

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