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“10 out of 10”

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Fairmont Pacific Rim
Ranked #2 of 90 Hotels in Vancouver
Certificate of Excellence
San Francisco, California
Level Contributor
183 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
“10 out of 10”
Reviewed 19 January 2012

One of the best hotels we have visited at a very reasonable rate.

We stayed at the hotel over New Year for 3 nights and got the Gold level for $249 on Expedia. Our room on the 21st floor was beautiful, as the whole lobby, and everything - brand new from the Olympics. This was our first time on the gold level at a Fairmont, and we loved it. The view from the lounge was amazing, the food presentations where great and the staff could not have been any nicer or more helpful. In addition, we could get a driver to take us to locations in Vancouver, for dinner or for sight seeing. We felt so spoiled.

On New Year, we ate at Uri, which is an Asian restaurant that cooks with local ingredients. We had an amazing 6-course-meal. Some people around us had to wait for their food for a long time but we had no problem at all.

The bed was very comfortable, the room had huge windows looking onto the Bay and very cool art = back lit photographs, as well as automated blinds and lights as I had never seen them before. The bathroom was huge and gorgeous, with a TV built into the mirror. At night we got water and some delicious treats, presented beautifully.

My husband and I highly recommend this hotel for it's location, rooms and staff. A lot of great restaurants are in walking distance (ok, not short walks) and we walked all across the city from there.

If we visit Vancouver again (what a lovely city, so much to see), we will stay at this hotel.

Room Tip: Gold level rocks
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  • Stayed December 2011, travelled as a couple
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Helpful?
2 Thank Natascha T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, Director of Operations at Fairmont Pacific Rim, responded to this review, 30 January 2012
Thank you for selecting Fairmont Pacific Rim in your recent travels to Vancouver and to ring in the New Year!. We are delighted to hear you enjoyed your stay and certainly hope we can welcome you back to Vancouver and Fairmont Pacific Rim in the future!

Sincerely,

Rudi Gimmi
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (708)
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Gibsons
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 January 2012

I have stayed many times at the Fairmont Hotel Vancouver and Waterfront and must say the Pacific Rim is miles above these two properties. It is modern, contemporary and very state of the art. The lobby lounge is a great place to hang out for drinks and people watching. The rooms are large, well appointed and comfortable. The tv in the bathroom is a great touch. The location is good especially for tourists. I usually come to Vancouver to shop and go for dinner so I prefer being closer to Robson/Burrard. I can't fault the service it's very good and very professional but after a recent stay at the Rosewood Hotel Georgia I must say the service at the Fairmont hotels lack a little in warmth and genuineness. Overall if you enjoy a modern contemporary hotel this is a good choice.

  • Stayed April 2011, travelled solo
    • Value
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    • Sleep Quality
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Helpful?
Thank gibsonsmolly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
15 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 19 January 2012

My husband and I went to the Pacific Rim for a long weekend to treat ourselves and what a treat it was!!! We were on the gold floor wish was to die for... The view we had from our room was amazing. The service, the staff, the food everything in this hotel was amazing. I do recommand this hotel and will go back for sure!

  • Stayed October 2011, travelled as a couple
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Helpful?
Thank titannick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange, California
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 January 2012

We stayed here for Christmas as a family treat before a hockey tournament. This hotel had staff that was extremely engaged in making sure our stay was perfect. When someone forgot their toothbrush, they got one. Forgot a name brand body wash? They found it for you. They just could not say "no" to anything but worked to make every detail right. This hotel epitomizes the service side of "luxury". It is a great hotel in a lot of ways, but the service truly sets it apart and makes it "five stars". You also can't beat the location and view. We loved everything about this hotel except the restaurant food, and when they heard that, it was taken off our bill and other food brought to our room. If you are looking for a luxurious experience, get a corner suite at this tremendous hotel. We would stay here again in a heartbeat!!

Room Tip: The corner suites are expensive, but worth every extra penny, as the views are phenomenal and they h...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank briand293
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, Director of Operations at Fairmont Pacific Rim, responded to this review, 30 January 2012
Thank you for selecting Fairmont Pacific Rim! We are thrilled to hear you enjoyed your stay, however disappointed to hear you did not enjoy your dining experience. We have reviewed your experience with our colleague to prevent it from reoccurring. We will also re-invent our ORU Dining experience with recent renovations and the addition of another Bar at the ORU Restaurant as well as brand-new menus in ORU, Giovane and the Lobby Lounge that will see the light of day as of next week featuring delicious items designed by our new Executive Chef Darren Brown! We look forward to welcoming you back to Fairmont Pacific Rim in the future and are confident that you’ll have a splendid dining experience! Please do contact me via email at rudolf.gimmi@fairmont.com when you return.

Sincerely,

Rudi Gimmi
Director of Operations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 16 January 2012

Stayed Fairmont Pacific Rim for 2 nights for Christmas and Boxing day.
We had a long flight from Perth, Australia so we wanted really good rest in a comfortable & luxury room to get over the jet-lag before heading to active family ski holiday at Whistler. Fairmont Pacific Rim was perfect place to veggie-out.

The check in was breeze, we were taken straight to the Gold Floor reception for check-in and shown to the room within minutes on arriving the hotel.
Room is not big but well appointed with 2 Queen size beds which was ideal for family. Most impressed with bathroom with TV on the mirror, quality amenities, big shower and bathtub.
No complaint about the hi-tech lighting system as some travelers mentioned. They all worked perfectly well and very functional. Free Wi-Fi worked well in the room & Club lounge.

The Club lounge is very spacious and has breathtaking harbor view and serve complimentary meals throughout the day.
Breakfast were served 7am to 11am, then coffee & tea throughout the day, Canape with drinks between 5pm-7pm, then sweets (& chocolate fondue) was served between 8 pm and 9 pm.
It was raining most of the time and most shops and restaurants were closed over Christmas, So We spent most of our time in the room or lounge and take advantage of Club lounge which was well worth the extra we paid for the Gold Room. My only gripe was alcoholic drinks are not free. It's honor bar so you write down what you drink and they charge to the room. The price of alcoholic drinks were quite expensive (Glass of Moet $25 each, Glass of Wine $15 each, Bottle of beer $9 each ) which helped us not drinking too much, on the bright side. This was only hotel executive floor lounge we had to pay for the alcoholic drinks, but it must be standard for Fairmont.

Overall it was great place to stay we will definitely return to Fairmont Pacific Rim when we visit Vancouver again.

Room Tip: Pay little extra and stay at Gold Room, well worth it.
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rlfbark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 January 2012

we stayed there for new years eve, with the american express program. we reserve a deluxe view room and we call in advance because we have a 6 months old baby. we arrive at the hotel (long line in the check in) and the room had a shower and not a bathtub,the views to a gas station and they offer a basket to clean the baby!!! , we ask for a room with a bathtub and we wait more than an hour with a baby to have the room, we were so tired so we decided to stay.
horrible managment and the rooms very small and outdated,go to somewhere else because is really dissapointing.

  • Stayed January 2012, travelled with family
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Helpful?
Thank Marifaci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, Director of Operations at Fairmont Pacific Rim, responded to this review, 17 January 2012
We are very disappointed to hear that your experience did not meet your expectations. We value your feedback and have reviewed your experience with our colleagues to ensure such delays and inconveniences can and will be avoided for you and other guests in the future. While we pride ourselves of the fact that our guestrooms are some of the largest in the city and our views some of the most stunning to be found in Vancouver, we obviously did not succeed in selling the right accommodation for the particular need and occasion and we have worked with our reservations team to ensure that we provide our guests with the necessary descriptions and amenities requested. To cater to our visiting families we provide amenities to assist our “little guests” such as the baby amenity including crib, travel sized bath amenities, diapers and a bath robe. I would love to personally discuss your experience, please do contact me by email at rudolf.gimmi@fairmont.com. All of us at the Fairmont Pacific Rim look forward to the opportunity to welcome you back in the near future to show you why we pride ourselves to be the “Home away from Home” of choice for both visitors and Vancouverites!

Sincerely,

Rudi Gimmi
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle, Washington
Level Contributor
27 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 January 2012

We have been lucky enough to stay here twice and both times have been exquisite. The hotel design was planned to show elements of the earth to represent the beauty around Vancouver. So, there is an incredible amount of marble, wood and water features. The lobby is entirely in Calcutta marble and other types all over floors and walls, but it's all very contemporary and modern clean lines. The lobby bar with live entertainment a lighted marble bar is quite the place to be on weekend nights.

The rooms are almost too much to describe, more incredible modern design and marble baths you have to see. Of course, there are the staler Fairmont beds that I swear give me a better nights sleep than at home.

Definitely worth a special holiday or birthday and you will not be disappointed - Gold club or not.

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PugetSoundGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, Director of Operations at Fairmont Pacific Rim, responded to this review, 17 January 2012
Thank you for selecting Fairmont Pacific Rim as your home away from home; we sincerely appreciate your continued support. We are thrilled to hear you enjoyed your second stay with us, and certainly hope we can welcome you back for your third stay in the near future or latest for your next celebration, stay-cation or holiday!

Sincerely,

Rudi Gimmi
Director of Operations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Pacific Rim

Property: Fairmont Pacific Rim
Address: 1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Vancouver
#1 Romantic Hotel in Vancouver
#1 Business Hotel in Vancouver
#2 Luxury Hotel in Vancouver
#4 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Fairmont Pacific Rim 5*
Number of rooms: 367
Official Description (provided by the hotel):
With unobstructed views of the harbour and mountains, Fairmont Pacific Rim is a newcomer to an area rich in history and intrigue. Located in the heart of the historic port and financial district, the hotel fronts one of Vancouver's most celebrated streetscapes with unobstructed views of the North Shore Mountains, Stanley Park and Coal Harbour. Sophisticated and cosmopolitan but casual and contemporary, this downtown Vancouver hotel combines the best of the west coast in its plan, décor, and culinary offerings. Designed with five star standards and amenities, the 367-room luxury Vancouver hotel features lavish appointments, naturally inspired materials, comfortable furnishings and state-of-the-art technology. ... more   less 
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Also Known As:
Fairmont Pacific Rim Hotel Vancouver

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