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“When modcons are not convenient”

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Fairmont Pacific Rim
Ranked #5 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 19 April 2014

This is a beautiful hotel in a great location with well trained staff from the servers to housekeeping. Everyone going the extra mile even to the point of dropping my daughter off at the hairdressers so she would make her appointment and not have to park downtown. The food is exceptional and the stunning uniforms (gowns) of the bar staff is wonderfully old world elegant. I only have one criticism and that is the hotel's high tech, it's all on the ipad, room control "thing". I don't want to have to study a manual (which is provided) to turn on a light, open or close the drapes, turn the heat up or down, order room service or everything else they provide. I never did figure out the bathroom lights and wanted to put my fist through the wall at one point. Really. And when the baby got sick in the middle of the night don't think that was fun trying to turn on a light. I am not that old and travel with my ipad like everyone else, but when I want to turn a light on or off I don't want to wait for a program to load up or study a manual to figure it out. I'm on holiday.

Room Tip: Higher is better, the grass growing on the roof of the structure next door was just silly.
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  • Stayed: April 2014, travelled with family
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1  Thank AuntEdnasLBI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,045 - 2,051 of 3,212 reviews

Reviewed 18 April 2014

I booked the Concierge floor, which is a MUST, with a great view of the water and mountains. Our room on the 22nd floor was very well appointed and large. The breakfast was wonderful overlooking the harbor and mountains in a small intimate setting on the Concierge floor. There were also "snacks" that could have been dinner in the early evening and then later dessert. The hotel staff is really professional and so accommodating. The hotel cars took us everywhere in Vancouver. We only used a cab once! When we used a cab, my husband left his wallet and passport in the cab. We called the doorman and he tracked down the cab and had the wallet and passport delivered to the hotel! One of the best hotel experience I have had in a long time! Thank you Fairmont Pacific Rim!

Room Tip: Concierge Floor is a must!!!!!
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  • Stayed: April 2014, travelled as a couple
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1  Thank mommadoc1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

The Fairmont Pacific Rim is outstanding and I do not hesitate to recommend it warmly. The location near the sea is excellent and if ever you have to go downtown, there is no need to take a taxi. A Fairmont BMW is going to take you there within a few seconds.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Jean Pierre V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

Fairmont pacific rim hotel does everything right. Customer service is at a level rivaling the best hotels in the World! Food, rooms, everything so well thought out and orchestrated. They have all the details down to a science. As close to perfect as you can get--period!!

Stayed: April 2014, travelled on business
Thank KentuckyGlobetrotter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 5 May 2014

Thank you for taking the time to write a review. We are delighted to hear of your recent experience at Fairmont Pacific Rim and we look forward to welcoming you back again soon.
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President,Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

This hotel has spent the time developing a truly top notch staff and facility. We were in town on business, and pleasure and found the gold level lounge to provide the perfect setting for early morning meetings, and a relaxing way to finish up each day. I highly reccommend this hotel to anyone that seeks service and quality from the front to the back door of this property.
We will surely return.

  • Stayed: April 2014, travelled on business
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Tasha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

Arguably one of the finest city hotels in North America. Feels brand new, large rooms, well decorated with luxury amenities, excellent dining and lively bar scene, doting staff, superb location. Spring for a harbor view room - worth every penny.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Hugh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 5 May 2014

Thank you for sharing your kind words; we sincerely appreciate it and thrilled to hear you enjoyed your stay. We look forward to welcoming you back to Vancouver and Fairmont Pacific Rim in the future.
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President,Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2014

My husband and i just spent 6 nights at the Fairmont Pacific Rim while attending the Canadian Tire convention in Vancouver. The location of the hotel is ideal. The busy hotel lobby bar is hopping. The cafe serves a great breakfast. But the absolute best part is the staff. From the smiling doormen who welcome you back to the hotel each time that they open the door, to the helpful concierge, delightful front desk staff who remember your name, the helpful bellmen, the cleaning staff, the operators...............everyone that we met was friendly, helpful, and professional. Thank you all for a lovely stay. We will definitely be returning again and we strongly recommend others to do so.

Room Tip: Choose a room with floor to ceiling windows in the bathrooms, and a view from the soaker tub to the...
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  • Stayed: April 2014, travelled on business
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    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank jban2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 15 April 2014

Thank you for selecting Fairmont Pacific Rim during your recent business travels. We’re delighted to hear you enjoyed your visit and our dining options, and I will be sure to share your kind comments with our colleagues. We look forward to your next visit to Vancouver and Fairmont Pacific Rim
Sincerely,

Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Pacific Rim

Address: 1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Vancouver
#1 Business Hotel in Vancouver
#3 Family Hotel in Vancouver
#4 Spa Hotel in Vancouver
#5 Luxury Hotel in Vancouver
Price Range: £238 - £671 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Pacific Rim 5*
Number of rooms: 367
Official Description (provided by the hotel):
Fairmont Pacific Rim – Vancouver's definitive luxury hotel – rated the World’s Best Business Hotel by Condé Nast Traveler readers and the #1 City hotel in Canada by Travel + Leisure. This ultramodern downtown hotel offers unobstructed mountain and harbour views, combining the best of the Pacific Rim in its architecture and décor. The hotel features three eclectic dining destinations, resort-style Willow Stream Spa, rooftop pool deck, and lavish guestrooms; while art, music and fashion take centre stage at the city’s most exclusive reservation. Experience a variety of the city’s most luxurious suites including the newest addition, The Fairmont Gold Owner’s Suite Collection: stylish mid-century modern designed suites inspired by what makes a city feel alive. ... more   less 
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Also Known As:
Fairmont Pacific Rim Hotel Vancouver

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