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Fairmont Pacific Rim
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Reviews (3,281)
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2,800
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1,976 - 1,981 of 3,281 reviews
Reviewed 21 July 2014

We visited Vancouver for a family vacation and loved the hotel. The check-in was fast and efficient, we were able to get into the room early. The rooms were impressive with every comfort and technology needed. We stayed on Gold Floor and loved the lounge with it's views of the harbor. All the staff we encountered were helpful and very friendly. We will definitely go back.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Nancy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 22 July 2014

We are pleased to hear you and your family enjoyed your stay on Fairmont Gold at Fairmont Pacific Rim and will be sure to share your kind words with our team. We look forward to welcoming you back to Fairmont Pacific Rim in the near future!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

Perfect hotel for a first visit to Vancouver. The car service the hotel provides to the restaurants and sights was fantastic. We were on a cruise to Alaska so the location being right next to the cruise dock was great. Great location

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Daniel B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 22 July 2014

Thank you for taking the time to share your experience with us. We are thrilled to hear you enjoyed your stay with us at Fairmont Pacific Rim during your first visit to Vancouver. We hope you had a wonderful time on your Alaskan cruise and we look forward to welcoming you back on your next trip to the city!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

There is not much more that I can add to the discourse surrounding this hotel "experience"...

The stellar adjectives used to describe all the key components of a memorable hotel experience from other reviews I've read, are the absolute truth. The location, views, hotel staff, cleanliness, restaurant, bar, lounge... are among the best in the world.

The very best hotels have all this, and something more... an independent life of their own, a soul if you will. The Fairmont Chateau Lake Louise comes to mind.

One day, I am certain that after the glossy youth of the Fairmont Pacific Rim has matured into something more established, this hotel will have found its soul as well, and what an amazing hotel experience it will be.

  • Stayed: July 2014
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1  Thank SisuGirl2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 21 July 2014

Thank you for taking the time to share your experience with us. We are humbled by your kind words and we are thrilled to know you enjoyed your stay here at Fairmont Pacific Rim. We are in good company with properties such as Fairmont Chateau Lake Louise and when you are visiting in Vancouver, we hope to be your home away from home over the years to come!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

I have to say that our stay was near perfect. The hotel was well designed and the room had some really cool features, like a television in the bathroom mirror! They had in-room i-pads which allowed you to remotely control the lights, and opening/closing the blinds. Our service was great from check-in throughout our stay. The only glitches were they delivered someone else's bag to our room, but promptly came to retrieve it and the wakeup call was about 10 minutes late one morning. Otherwise, they really went above and beyond to ensure we had a wonderful stay. Many nice extra touches! I liked that this was in walking distance to so many shops, eateries and cafes....great location. The view from our room was nothing short of amazing. The lobby bar always had musicians at night, but rooms were VERY quiet.

  • Stayed: May 2014, travelled as a couple
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Thank scatterbrain419
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 21 July 2014

Thank you for your kind compliments and feedback on your most recent stay with us. We regret to hear you experienced any inconveniences but we are pleased they were solved swiftly and smoothly. We are thrilled you had the opportunity to enjoy the amenities in our guestrooms and the live entertainment in The Lobby Lounge. We hope to have you back with us again at Fairmont Pacific Rim for your next visit to Vancouver!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 July 2014

The Fairmont Pacific Rim is a fabulous hotel in a perfect location. It is walking distance to the cruise terminal at Canada Place and also walking distance to the Gaslight area and downtown Vancouver. It is very contemporary with beautiful rooms.
There was one major problem though, and that on many nights, the lobby has a lounge and bar where they feature live music, and it is Extremely loud and draws a very trendy crowd that packs the lobby. We literally could not hear or talk, and people were having a hard time getting through the crowd to get to the elevator to go to their room.

Room Tip: Not a great place to stay on a Saturday night, because of the very loud lobby-bar area. Great location if you are departing on a cruise and want to overnight and experience a lot of Vancouver easily.
  • Stayed: June 2014, travelled solo
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2  Thank Baylorgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 21 July 2014

Thank you for taking the time to share your experience and feedback on your recent stay with us. We are glad to hear you enjoyed our guestrooms, however regret to hear The Lobby Lounge did not meet your expectations. I would welcome you to contact me directly at Philip.Barnes@Fairmont.com should you wish to discuss your experience in further detail. We look forward to the opportunity to welcome you back to Fairmont Pacific Rim soon.
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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