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Fairmont Pacific Rim
Ranked #5 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 23 July 2014

Just spent a week on honeymoon in Vancouver, splitting our time between the Fairmont Pacific Rim and the Four Seasons. We had advance-booking specials for suites in each hotel - Stanley Park View in the Pacific Rim and Dlx Executive Suite Preferred View at the Four Seasons. With the advance pricing, each suite ended up being around $400 a night.

The Pacific Rim was by far superior and amongst the best hotels we have ever experienced. As with all great hotel experiences, the staff made it particularly magical, with special mention to Nicole serving us (delicious) breakfasts (and tourist advice) and to Matthew Scott and the concierge team for great management of a courier package delayed by Canada customs. But it wasn't just the staff - the room was stunning, particularly the bathroom; televisions came with a 'connector kit' for ease of hook up to iPads; the free internet with free Fairmont club membership was fast and reliable. The only criticism is that the room layout has the sofa facing office buildings rather than looking out the other way over Coal Harbour.

The Four Seasons was a let down after all that. The suite was about the same size - or a bit larger - and the high floor allowed a nice view. Staff were courteous, efficient and practiced rather than warm. We missed the free bottle of mineral water each evening ($8 at Four Seasons), the fast and free internet ($17 a day at four seasons for slower service) and the sexy modern bathrooms. Still a nice hotel and well priced compared to suites in many cities but no match for the Fairmont.

Stayed: July 2014, travelled as a couple
3  Thank SomeKindOfWonderful
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

Thank you for your kind compliments and feedback on your most recent stay with us during your honeymoon. We are grateful to know that you considered Fairmont Pacific Rim to celebrate such a big milestone as our goal is to ensure each and every stay is most enjoyable and memorable. We hope to continue being a part of these celebrations for a long time to come!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,875 - 1,881 of 3,182 reviews

Reviewed 22 July 2014

Found somebody's dirty sons behind pillow and broken bed first night
Did not expect this from this hotel you should check in and get great service. .............................................
".....

  • Stayed: July 2014, travelled with family
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts
3  Thank Stephen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

Thank you for taking the time to share your comments and feedback; we sincerely appreciate it. We are disappointed to hear of your recent experience and I would invite you to contact me directly at Philip.Barnes@Fairmont.com to discuss in further detail. We certainly hope for the opportunity to welcome you back to Fairmont Pacific Rim in the future.
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

The Fairmont was truely a beautiful hotel only outdone by the employees that work there. The room was outstanding and the bed was like being at home. The total expierence was well worth the price of the hotel.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Norman R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

We are glad to hear you had a relaxing stay and enjoyed the beds in our guestrooms. We look forward to having you with us again at Fairmont Pacific Rim!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We have never had a more relaxing and enjoyable stay anywhere. The hotel is absolutely beautiful, but what really makes it stand out is the service staff. We were always greeted promptly by name, and the concierge services were quick and outstanding. Celebrated our 35th anniversary here, and received special treatment by the staff. Bottle of sparkling wine at check in was unexpected and wonderful. Highly recommend. ORU has great breakfast buffet, best bacon ever! Rooms very high tech, all lights and drapes operated via ipad too. Great location across the street from Canada Place.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
Thank William W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

Thank you for selecting Fairmont Pacific Rim for your 35th Anniversary celebration – we are humbled by your kind words and we are thrilled to know you found such comfort during your stay! We are also pleased to hear you enjoyed the house-made maple smoked bacon in ORU Restaurant. We hope to have the opportunity to have you with us again when you visit Vancouver next!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

great location, fantastic service, good lobby bar, friendly staff. was impressed the minute we pulled up to the front entry. Once we mentioned our names it was like the staff was waiting for us to get out of the cab.

  • Stayed: July 2014, travelled as a couple
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

We are glad to hear you had an enjoyable stay with us and we look forward to having you with us again at Fairmont Pacific Rim!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014 via mobile

The Fairmont Pacific Rim is a beautiful modern hotel located in downtown Vancouver. The hotel offers excellent views of the mountains, harbor and city if you are higher than about the 9th Floor. We had suite 906 which had beautiful views and a lovely balcony. The sushi bar down stairs is a big winner as is the coffee shop on the first floor.

Stayed: July 2014
Thank Sanibelmike2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

We are thrilled to hear you enjoyed our Coal Harbour Mountain View Suite and had the opportunity to dine in giovane café + winebar and The Lobby Lounge. We hope you had a wonderful stay and we look forward to having you with us again when you are in Vancouver next!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We chose the Fairmont Pacific Rim's waterfront location for our recent visit to Vancouver. The hotel and staff were wonderful and we would stay again. We especially appreciated the automatic check in that came with the Fairmont's President's Club and it was a nice touch that the doormen always greeted us by name. The breakfast buffet was outstanding so certainly consider an inclusive rate.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts
Thank H S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this reviewResponded 23 July 2014

Thank you for sharing your experience with us. We are pleased to hear that you enjoyed your stay and had the opportunity to try the breakfast buffet at ORU Restaurant. We hope to welcome you back to Fairmont Pacific Rim soon!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Pacific Rim

Address: 1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Vancouver
#1 Business Hotel in Vancouver
#3 Family Hotel in Vancouver
#4 Spa Hotel in Vancouver
#5 Luxury Hotel in Vancouver
Price Range: £213 - £687 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Pacific Rim 5*
Number of rooms: 367
Official Description (provided by the hotel):
Fairmont Pacific Rim – Vancouver's definitive luxury hotel – rated the World’s Best Business Hotel by Condé Nast Traveler readers and the #1 City hotel in Canada by Travel + Leisure. This ultramodern downtown hotel offers unobstructed mountain and harbour views, combining the best of the Pacific Rim in its architecture and décor. The hotel features three eclectic dining destinations, resort-style Willow Stream Spa, rooftop pool deck, and lavish guestrooms; while art, music and fashion take centre stage at the city’s most exclusive reservation. Experience a variety of the city’s most luxurious suites including the newest addition, The Fairmont Gold Owner’s Suite Collection: stylish mid-century modern designed suites inspired by what makes a city feel alive. ... more   less 
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Also Known As:
Fairmont Pacific Rim Hotel Vancouver

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