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“Amazing hotel”

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Fairmont Pacific Rim
Ranked #2 of 89 Hotels in Vancouver
Certificate of Excellence
Sydney, Australia
Level Contributor
38 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Amazing hotel”
Reviewed 14 August 2014 via mobile

From the moment we got out the cab we were treated like royalty. Check in was easy. We have a signature deluxe harbour view room. The room and bathroom was huge. Lights / aircon operated from an ipad. There was also a tv in the bathroom mirror. Staff were great and we made use of the bicycles available for president club members. The hotel is centrally located and close to various shops.

We would definitely stay at this hotel again, we really enjoyed our stay.

Stayed August 2014, travelled as a couple
Helpful?
Thank Sa11yMc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this review, 15 August 2014
We are pleased to hear you had the opportunity to use our complimentary BMW bikes and enjoyed our guestrooms. We are so glad you enjoyed your stay and we hope to have you with us again soon here at Fairmont Pacific Rim!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,853 reviews from our community

Traveller rating
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608
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (700)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Williamsburg, Virginia
Level Contributor
169 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 14 August 2014

What can the management be thinking!?! The Pacific Rim is sleek and modern with state-of-the- art technology vis a vis the room amenities and a fabulous setting...and they had to spoil it by deciding to have live, VERY LOUD music in the lobby every evening, Monday - Sunday. The music is DEAFENING to the point that you cannot even have a conversation with the front desk staff or concierge. Who the heck would want to spend time in the lobby or have a drink in the bar? You cannot even hear yourself think. You just want to get the heck out of there as quickly as possible. I have travelled all over the world and stayed at all kinds of hotels, but I am completely appalled by this. Never again, and the management can be certain that I will report back to my travel agent, who works for one of the largest agencies in the United States.

Room Tip: Do not even bother. Book another hotel.
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  • Stayed August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank Elena G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surabaya
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

The hotel location is superb with rooms overlooking the waterfront and the distant mountains. Knowledgable and helpful concierge staff. Most outstanding food in ORu and the G restaurant. good value for money.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
1 Thank niki102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this review, 14 August 2014
Thank you for sharing your experience with us. We are pleased to hear that you enjoyed ORU Restaurant and giovane café + eatery + market during your stay. We hope to welcome you back to Fairmont Pacific Rim soon!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 August 2014

The customer service at this hotel is unparalleled! The rooms are absolutely beautiful with huge modern washrooms, great views and were very clean. Best night's sleep I've had in weeks! Would stay here again in a heartbeat!

  • Stayed August 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Laura S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this review, 14 August 2014
We are pleased to hear you had a relaxing and enjoyable stay here at Fairmont Pacific Rim and we look forward to having you with us again in the near future!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 13 August 2014

Staff was so friendly and helpful! The place was gorgeous! It is in an awesome location for everything you would want to do in Vancouver !! The breakfast buffet was included in our room stay and it was the best breakfast ever!!

Room Tip: As for. Water view and preferably a corner room. Best view ever!
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Jessica a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this review, 14 August 2014
Thank you for your kind compliments and feedback on your most recent stay with us. We are thrilled you enjoyed your honeymoon stay at Fairmont Pacific Rim. We hope to continue being a part of these celebrations for a long time to come! Congratulations!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
2 reviews
Reviewed 13 August 2014

View from Corner Suite 1806, Unimaginable. Best bathrooms. Gold floor is a must. The Spa is Crazy relaxing and rejuvenating. Staff is top of the line. Treated like the queen. Super clean. Sitting on the deck for sunrise and sunset. Over the Top.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank MzAgent007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this review, 13 August 2014
Thank you for your kind compliments and feedback on your most recent stay at Fairmont Pacific Rim. We are thrilled you enjoyed the Fairmont Gold Corner Suite and Willow Stream Spa. We hope you had a wonderful time and we hope to have the opportunity to have you with us again in the near future!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pickering
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 12 August 2014 via mobile

Our stay in this hotel was wonderful from the front doorman to the pool staff you can't ask for better service the rooms are lovely the bathroom was really they even had a bathroom scale, the bed was so comfortable the linens we beautiful and a room iPad gave you control of drapes, lights and heat or air conditioning. Fridge and coffee maker, a great view what more can you ask for. Great location .We will defiantly stay here again

Stayed August 2014, travelled as a couple
Helpful?
Thank Caryll B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FairmontPacificRim, General Manager at Fairmont Pacific Rim, responded to this review, 13 August 2014
Thank you for taking the time to share your experience and feedback on TripAdvisor from your recent stay. We are thrilled to hear you enjoyed the amenities in our guestrooms. We look forward to welcoming you back to Fairmont Pacific Rim soon!
Sincerely,
Philip M. Barnes
General Manager Fairmont Pacific Rim & Regional Vice President, Pacific Northwest
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Pacific Rim

Property: Fairmont Pacific Rim
Address: 1038 Canada Place, Vancouver, British Columbia V6C 0B9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Vancouver
#1 Business Hotel in Vancouver
#1 Romantic Hotel in Vancouver
#2 Luxury Hotel in Vancouver
#4 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Fairmont Pacific Rim 5*
Number of rooms: 367
Official Description (provided by the hotel):
With unobstructed views of the harbour and mountains, Fairmont Pacific Rim is a newcomer to an area rich in history and intrigue. Located in the heart of the historic port and financial district, the hotel fronts one of Vancouver's most celebrated streetscapes with unobstructed views of the North Shore Mountains, Stanley Park and Coal Harbour. Sophisticated and cosmopolitan but casual and contemporary, this downtown Vancouver hotel combines the best of the west coast in its plan, décor, and culinary offerings. Designed with five star standards and amenities, the 367-room luxury Vancouver hotel features lavish appointments, naturally inspired materials, comfortable furnishings and state-of-the-art technology. ... more   less 
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Also Known As:
Fairmont Pacific Rim Hotel Vancouver

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