My wife and I visited the Fairmont Pacific Rim for 2 nights in April 2010. We were celebrating a recent achievement in her studies and had let the hotel know in advance. We had a wonderful stay from the moment we checked-in to the when we left Vancouver. The service was personal – staff did many little things to acknowledge our travel preferences – and rooms were extremely comfortable. This will become the only hotel I stay at in Vancouver when I visit as I believe they have something special going here.
*Our room wasn’t ready when we arrived at 8am but the staff gladly stored our bags and the agent who checked us in said she’d call me when the room was ready (which she did a few hours later). I ran into the same agent the following afternoon and she asked me how my stay was going and referred to me by my name. A small touch but made me feel like a personal guest at the hotel.
*Concierge at the hotel was EXCEPTIONAL. I worked with one person in particular before the trip, who asked great questions and followed-up on a timely basis and exceeded our expectations on every level. This concierge added various personal touches throughout our stay. For his service alone, I would rate VPR as 5/5.
*The availability of the courtesy vehicles was inconsistent. Of the 4 times I requested the vehicle, I was able to secure a ride 2 times. I’m not sure if they only have 1 car or if there is a shortage of drivers.
*We stayed in one of the ‘signature suites’ which was extremely comfortable and spacious. Room was warm which was great considering we had two blustery days while in Vancouver. As noted above, my wife has allergies to certain scents and cleaners so the staff prepared the room accordingly. Staff cleaned room on both days and also turned down the room in the evening. Overall very clean and well-maintained throughout our stay.
*The common area was huge, and included both a sitting area with large flat screen TV, a dining area and two large closets. The balcony had great view of the harbour, Convention Centre, Olympic Cauldron, and the eastern side of Stanley Park. Also very interesting is the Chairman’s Suite which is still being built. It has two levels of floor-to-ceiling windows and I was told the roof of the suite would become an entertaining area for the suite.
*The main bathroom had a TV in the mirror which was a great feature that you could use while in the shower or in the tub. Shower had one of those rainfall showerheads which I love. Second bathroom was very large and also had a shower.
*Bedroom had a view of the habour and Stanley Park and was very comfortable. Room also has a large flat screen TV, a ‘Nespresso’ machine that makes decent espresso.
*All of the lights were activated by touch pad and had preprogrammed themes although I’m not sure if they were functioning appropriately as the ‘relax’ and ‘entertain’ theme seemed to either dim the lights so low you couldn’t see anything or made the room really bright.
*Giovane (Café) – Enjoyed their fresh pastries, savory scones and well-made coffees. Really nice area to sit in with lots of windows. A bit pricier than local cafes which is typical for hotel cafes.
*Oru (Pan-Asian) – Overall thought it was an authentic Asian restaurant with excellent service. They had a tasting menu with various land animals but they were able to accommodate all of our dietary restrictions. Our favorite dish was the Sake Kasu Sablefish (perfectly cooked) which had a miso glaze (not salty and comforting). Their homemade tofu with mushroom truffle sauce was earthy and light although a bit difficult to eat with a plate and chopsticks – I’d recommend they serve it with a serving spoon and small bowls so you can ‘shovel’ the tofu out with your chopsticks. The steamed rainbow trout with ginger/scallions tasted great and was a very generous portion that could easily have fed 4-5 adults. My wife particularly liked the ‘tanryoku’ cocktail with chili infused vodka, saké, giffard ginger, lime, fresh cilantro.
*Lobby area – Did not have drinks or food here although I’d point out the Fazioli piano that played in the evenings – what a beautiful looking and sounding piano!
*Ideal location downtown and just a few blocks from the Canada Line and Skytrain stations
*Across the street from Canada Place and the Convention Centre (where the Olympic Cauldron stood and where you can see the Olympic rings that turned gold when Canada won a gold medal during the Olympics)
*Short walk to water and a few minutes by bike to Stanley Park
- Official Description (provided by the hotel):
- Fairmont Pacific Rim – Vancouver's definitive luxury hotel – rated the World’s Best Business Hotel by Condé Nast Traveler readers and the #1 City hotel in Canada by Travel + Leisure. This ultramodern downtown hotel offers unobstructed mountain and harbour views, combining the best of the Pacific Rim in its architecture and décor. The hotel features three eclectic dining destinations, resort-style Willow Stream Spa, rooftop pool deck, and lavish guestrooms; while art, music and fashion take centre stage at the city’s most exclusive reservation. Experience a variety of the city’s most luxurious suites including the newest addition, The Fairmont Gold Owner’s Suite Collection: stylish mid-century modern designed suites inspired by what makes a city feel alive. ... more less
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- Also Known As:
- Fairmont Pacific Rim Hotel Vancouver