As BC residents, staying overnight at this hotel reminded us of why we had been so impressed with Vancouver the first time we saw it - the magnificent views of the Burrard Inlet and Stanley Park; the international ambience; people’s infectious enthusiasm about having arrived in such a welcoming place.
The hotel is huge (500 guest rooms and suites), requiring staff at critical points to direct people where to go. The line at reception was long, with people and their baggage from all over the world, conversing in languages from all over the world. There again, a floor manager was on hand to direct people and welcome them, and the booking-in process was fast and smooth.
The DeLuxe King room, once we’d found it, was exactly up to 4-diamond standard: - modern, clean, spacious, with a nice global touch of black and white photos of Egypt on the walls. The bed was superb, so was the in-room coffee.
Everything worked perfectly, except the extractor fan in the bathroom that was either missing or so quiet I couldn’t figure out whether it was on or off. The view over the water was so fantastic we spent some time just sitting at the window and staring. The bathroom and equipment, including the towelling robes, were top-notch. The room was quiet and we had a good sleep. Breakfast the next day was pricy but very tasty, a real treat, prettily presented in a...As BC residents, staying overnight at this hotel reminded us of why we had been so impressed with Vancouver the first time we saw it - the magnificent views of the Burrard Inlet and Stanley Park; the international ambience; people’s infectious enthusiasm about having arrived in such a welcoming place.
The hotel is huge (500 guest rooms and suites), requiring staff at critical points to direct people where to go. The line at reception was long, with people and their baggage from all over the world, conversing in languages from all over the world. There again, a floor manager was on hand to direct people and welcome them, and the booking-in process was fast and smooth.
The DeLuxe King room, once we’d found it, was exactly up to 4-diamond standard: - modern, clean, spacious, with a nice global touch of black and white photos of Egypt on the walls. The bed was superb, so was the in-room coffee.
Everything worked perfectly, except the extractor fan in the bathroom that was either missing or so quiet I couldn’t figure out whether it was on or off. The view over the water was so fantastic we spent some time just sitting at the window and staring. The bathroom and equipment, including the towelling robes, were top-notch. The room was quiet and we had a good sleep. Breakfast the next day was pricy but very tasty, a real treat, prettily presented in a dining area with another great view.
The room had a feature I had never seen in other hotels: the bathroom door had a double hinge - opening in one direction it closed the bathroom, in the other it closed the toilet inside the bathroom so that two people could use the room simultaneously. Not a bad idea.
The Concierge stored our luggage for us for a few hours the next day, after we had already booked out. This was very convenient.
A few small improvements could make a guest’s stay even more enjoyable: the wi-fi in the room was not free - which is odd in this day and age. Also, the room could have done with a lot less signage in it - there were little cards instructing you what to do and what the hotel policy is on just about every surface.More
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