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“Superb view” 5 of 5 bubbles
Review of Pan Pacific Vancouver

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Pan Pacific Vancouver
Ranked #16 of 89 Hotels in Vancouver
Certificate of Excellence
Drumnadrochit, Scotland, United Kingdom
Level Contributor
67 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Superb view”
5 of 5 bubbles Reviewed 4 July 2014

This hotel is ideal if you're taking a cruise to or from Vancouver. It is adjacent to the quay, in fact we were sitting in our cabin when the announcement told us our group could disembark and 25 minutes later we were booked in the hotel! We were too early to use the room (it was before 9.00am) but the hotel took our cases and took them to the room later in the day.

It is a large, well equipped hotel ( you have a choice of 4 different pillow types) and we found the staff very courteous and helpful. However, what sticks in the mind is the view. It is really exceptional.

The hotel is convenient for many of Vancouver's attractions; Fly over Canada, the downtown shops, Gastown and there are shuttle buses for many of the attractions right outside.

Room Tip: It is important to make sure you have a harbour view and it should be the 10th floor or higher
See more room tips
  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KeithfromDrum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,402 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,048)
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English first
Syracuse, New York
Level Contributor
123 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 3 July 2014

This hotel is beautiful, welcoming and has views to die for. We had a corner room with four picture windows overlooking the harbour and mountains. We could have spent hours just watching the sea planes land and take off. We arrived before 9AM, too early to check in and the staff graciously took our bags, directed us to a hop on/off tour and said our bags would be in our room when we returned which they were. Luxury toiletries and great fluffy towels as well as robes for all three of us were provided. Also in the room were complimentary coffees and teas. We would highly recommend this hotel. We did not utilize the restaurants as we wanted to experience the city but we did walk through and they had some great views. Another plus is the walk from the cruise terminal is less than a few minutes after customs.

Room Tip: make sure to ask for a room overlooking the harbour
See more room tips
  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank polsson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fountain Valley
Level Contributor
344 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 239 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

I have stayed at the Pan Pacific before and there are good points and cons. We stayed in a Panaramic View Room. It is larger with great views and comfortable furniture, but has a small bathroom with very little sink counter space. The other downfall was breakfast. Service was slow food taste and quality was just average for the $50 it cost. Next time I will stay at the Pacific Rim

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ladybug5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PanPacificVancouver, Director of Quality Assurance at Pan Pacific Vancouver, responded to this review, 4 July 2014
Thank you for taking the time to post your review on Trip Advisor.

We were pleased that we had the pleasure to welcome you back to experience our Panoramic Harbourview Room and to read that you enjoyed your accommodation and the views of the mountains and harbour from your room.

We have forwarded your comments regarding your dining experience to our Director of Food & Beverage to review with her team - we always appreciate guest feedback as this allows us to review our service and product and make changes when necessary.

It is disappointing to read that you will be selecting alternative accommodation for your next visit to Vancouver but will remain hopeful that we will have an opportunity to restore your loyalty.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 2 July 2014 via mobile

Great location near restaurants. Beautiful view at the water. Water airplanes nearby. Had a great day at the park including the aquarium. Train station at walking distance. Services of hotel was good as well. Clean rooms. Conclusion: enjoyed my visit!

Stayed May 2014, travelled with family
Helpful?
Thank Elooij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
150 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed 2 July 2014 via mobile

Booked as the first four nights of our Trans Rockies drive this was a superb pick.

Everything for tourists is right here. This is the hub for every bus pick up or transfer or sky train or taxi or sea plane or heli trip.

Eating out of all sorts and budgets is a few yards away.

The rooms and beds are really comfortable. The rooftop pool and hot tub spectacular.

The concierge (Romuel in particular) and other staff are really helpful and clearly want you go have a great time. We had a micro crisis to do with whale watching and they saved the day.

Could not have been better for us.

Stayed July 2014, travelled with family
Helpful?
Thank whoamiwhereami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
calgary, Alberta
Level Contributor
29 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 1 July 2014

I stayed at the Pan Pacific for a week for business and was very impressed. It skips the trends that modern hotels tend to favour for a more classic, timeless feel. It is especially great if you are working at the Vancouver Convention Centre which is attached to the hotel. Here are my pro's and con's for the Pan Pacific:

Pro's:
Amazingly comfortable beds (probably the nicest hotel mattress I've ever slept on)
A nice variety of pillows in shape & firmness (which I LOVE)
Beautiful linens
Beautiful view over the harbour
Spacious bathrooms
Plush bathrobes (REALLY plush - not the stiff, scratchy ones we are all used to in hotels)
A Starbucks attached to the hotel
Beautiful outdoor pool deck with hot tub - I spent most of my free time out there
Prompt service
Several restaurants & fast food places within walking distance

Cons:
Shower pressure was a bit weak (I like good water pressure in a shower)
Shower amenities looked a bit cheap - I'd like to see higher quality products available
They claim to be 'green' but the toilet tank in my room was enormous and definitely not low-flush.
Lobby was on the 3rd floor and a bit hard to find - I ended up taking the escalator with my luggage and discovered after there is an elevator that wasn't easily visible.

I really enjoyed my stay here and would be happy to again if my work permitted it.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sisero
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ottawa, Canada
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

We stayed at the Pan Pacific in April and had a wonderful experience. The location is wonderful and within walking distance to Coal Harbour and practically next door to Vancouver transit. Service and staff were all professional and top notch. We were pleased with the decor and finishes used in the room. The bathroom was nice and large and I always appreciate a large bathroom. The room was facing the street and was a little on the small size. It was super quiet though. I would definitely stay again.

  • Stayed April 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Colin R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Pan Pacific Vancouver

Property: Pan Pacific Vancouver
Address: 300-999 Canada Place Way | Suite 300, Vancouver, British Columbia V6C 3B5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Vancouver
#12 Luxury Hotel in Vancouver
#13 Romantic Hotel in Vancouver
#14 Family Hotel in Vancouver
#19 Business Hotel in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Pan Pacific Vancouver 4.5*
Number of rooms: 503
Official Description (provided by the hotel):
The Pan Pacific Vancouver Hotel is luxuriously appointed with a wide selection of modern hotel amenities, with its waterfront restaurants and lounge providing an award-winning selection of West Coast Cuisine over Vancouver's magnificent Harbour, Coastal Mountains and Stanley Park. ... more   less 
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Also Known As:
Pan Pacific Vancouver Hotel Vancouver
Vancouver Pan Pacific

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