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“Best Hotel for Downtown Business Trips”

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Sutton Place Hotel Vancouver
Ranked #30 of 92 Hotels in Vancouver
Certificate of Excellence
Reviewed 3 July 2011

This hotel, located right downtown in Vancouver, is a traveler's delight. It has all the amenities you would expect from a class hotel plus the staff are awesome. Whether you stay for only a night or several nights, everything you need is here. Theaters, restaurants and shops are only steps away as well as a full service grocery store on the corner and a well stocked cold wine and beer store. Convenient to all of downtown with all the perks, I would highly recommend this hotel to business and holiday travelers alike.

  • Stayed: June 2011, travelled on business
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Thank staffordb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,628 - 2,634 of 3,200 reviews

Reviewed 1 July 2011

The entire staff from housekeeping to management gets a gold star for their genuine, friendly service. Nothing was too much trouble, and we were made to feel special. Our upgraded suite with floor to ceiling windows showcasing the city skyline and mountains was simply spectacular. We opted for room service breakfast and dinner to take advantage of the view.

We will return; Sutton Place is fantastic value v Fairmont.

  • Stayed: June 2011, travelled as a couple
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Thank Eversonice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2011

I've been a client of this hotel now for over 25 years. I used to stay at the Four Seasons until I showed up once at midnight and they told me they had "lost" my confirmed reservation. Ever since then its been the Sutton. Why? First, the location adjacent to the Robson Street district is the best in the city. Second, its a true 5 star hotel. That shows up in the details and the staff training: the doorman knows my name and when you enter the lobby even I notice the flower displays; the level of staffing is noticeable; security, bellhops and front desk. Everyone makes contact. That sets the tone immediately. Check-in is under 60 seconds. The beds are as good as home as is the shower head. Starbucks is right across the street. There has never been an issue with safety or security; I've noticed some subtle changes in that regard over the years as Vancouver has become less inviting. The bar is cosy; a fireplace and a few quite alcoves: great martinis. The restaurant serves one of the best breakfasts in the city. When I travel I like to be comfortable and taken care of. Thats why I have been a Sutton client for 25 years. When you find something that works; why change?

Room Tip: Ask for the 09 series.
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  • Stayed: June 2011, travelled solo
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Thank TerryBradshaw20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 June 2011

Lovely enviro, great well appointed rooms, friendly staff and great location. Join their Wine Club if you are a local! Almost did not write this as don't want this well kept secret to get out there! The apartment side is great in particular.

  • Stayed: May 2011, travelled with friends
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Thank westcoastd17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2011

Once again the hotel and staff were above and beyond,we wanted for nothing.Cocktail time in Gerards lounge is an experence not to be missed,say hi to Walter the bartender in the afternoon a wonderful person.Dinner at the Fleuri restraunt was amazing and we will be back, AMAZING! You will not be dissipointed.The front desk staff are efficent and friendly and always greet you with a smile.

Room Tip: Over look Robson street great view
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  • Stayed: June 2011, travelled on business
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1  Thank Islanders022
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 June 2011

The location of Sutton Place can't be beat - the corner of Burrard and Robson in downtown Vancouver. 2.5 blocks from the Burrard train station, 2 blocks from the art museum, 6 blocks from Queen Elizabeth Theater, everything is within walking distance.
The room had classic furnishing (a bit dated, but tasteful), and was nice and clean. I got the hotel through a blind Hotwire booking (they classify it as a 5-star hotel) for $139/night for 2 double beds. Given that rate, it was a great deal and excellent value. Contrary to some other reviews I'd seen, the hotel staff were very helpful and friendly even though they knew I had paid a Hotwire deal price. I have to agree with the reviewer that said the TV was as deep as it was wide; definitely not state of the art! The most irritating part of my stay was the fact that the hotel charges $15/day for internet. There's no way around it, even if you pay the rack rate.
Since this was just a short weekend trip, the lack of amenities didn't really bother me. But if I had been there on business, I would have preferred a more modern (i.e. efficient) decor and amenities. I would also not pay the published rack rate.

Positives: Location, Staff
Negatives: No free internet, Dated furnishing.

  • Stayed: June 2011, travelled with friends
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Thank houstonturtle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 June 2011

I got a room from Hotwire for supposedly a five star hotel. We got a really tired...well worse. It could have been some room at a two star motel. Paint was peeling off the wall, the carpet was worn and terrible.

  • Stayed: July 2010, travelled with family
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4  Thank CentralVoyage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sutton Place Hotel Vancouver

Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Vancouver
#20 Family Hotel in Vancouver
#21 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Price Range: £130 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

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