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“10/10 score” 5 of 5 bubbles
Review of Sutton Place Hotel Vancouver

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Sutton Place Hotel Vancouver
Ranked #28 of 89 Hotels in Vancouver
Certificate of Excellence
Toronto, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“10/10 score”
5 of 5 bubbles Reviewed 4 February 2014

Last week I stayed with my wife at this hotel for vacation, great location in Vancouver downtown (walking distance from sea wall trail, canada place, art gallery, pacific center, gas town etc etc), amazing professional staff, great service (we didn't want to use room's minibar but we had our own wines, cheese and crackers and hotel front desk obliged us by providing additional fridge in room at no charge unlike some of the other hotels I have stayed in other cities). Continental breakfast was extraordinary, though it would be nice to have some potatoes or hashbrown..that's my personal weakness :) . I would very strongly recommend this hotel, this is a real value for the money. I would stay back in this hotel again whenever I am in Vancouver.

Room Tip: we stayed at 17th floor facing towards west, so great view.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Raj M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review, 14 February 2014
Dear Guest,
Thank you for staying at The Sutton Place Hotel and we are pleased to learn you had a nice experience with us and enjoyed your visit in Vancouver. Thank you for recommending our hotel to the TripAdvisor community. We value your business and look forward to welcoming you back soon. Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,810 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (660)
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English first
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 4 February 2014

Stayed here in August of 2012…a little late on the review but better than never. Stayed three nights total here, two on arrival before moving over to the island and one night before leaving back home. Both stays were amazing and the staff, food and accommodations truly are five star. Beds like clouds, steak that melts in your mouth and a killer concierge service that bent over backwards to help us find all the things we were there to see. Fantastic property.

  • Stayed March 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prince George, BC, Canada
Level Contributor
61 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 1 February 2014 via mobile

Great service at desk and in restaurant lounge - suitable for quality of hotel. Asked for 2 beds as a friend was staying with me and was surprised when entered the room to find 2 single beds than 2 queen beds as in most hotel rooms. They were very comfortable and it works just fine for our situation but it just was surprising. Nice amenities except no plug ins by the bed or iPod dock. Why is it the more you spend on a hotel room, the more expensive wifi is? There are so many facilities and hotels that give it for free now.

Stayed January 2014, travelled with friends
Helpful?
Thank Heidi S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 1 February 2014

My husband and I booked in hotwire and got a reasonable price. It is our first weekend away together in years. I travel for business and have to say I was disappointed in the hotel with regard to cleanliness and the outdated rooms. The bathroom was visibly dirty and old tub and vanity with wall paper lifting from walls. The furniture is worse for wear both in the rooms and lobby. Great view of the city and great for walking anywhere in the downtown core. I am glad we got a deal on the room as the 40 per night parking threw me a little. You can self park but it costs the same either way. Staff was very friendly and prompt but we won't stay here again. In serious need of some tlc and upgrades.

  • Stayed January 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tina C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grand Prairie, Texas
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 31 January 2014

Enjoyed the room and city view. The location made almost anyplace we wanted to go a walkable excursion. The staff was extremely attentive and we found all areas of the hotel to be clean and well maintained.

  • Stayed January 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rob4959
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 30 January 2014 via mobile

Booked this hotel for our family through expedia and managed to get 40% off a grande suite which is regularly over $300/night. Since we were visiting in January we needed a hotel with an indoor pool, it was hard to find hotels downtown with an indoor pool that were decently priced and big enough rooms to accommodate two little kids and playpen. From the moment we pulled up the service was great, valet took care of our luggage and vehicle ($39/ day for Parking weather you use the valet or self park) I know Steep price but it is downtown vancouver. Our hotel room was great, European decor- not our style but a nice change, feels like your in paris. The lobby they pump yummy vanilla scented air it smells really good! The concierge was ready to help us without us even asking we were walking out to supper and they had asked if they could call ahead and make sure table were available so we wouldn't have to walk down robson street as we has two little kids with us. They were great!! Never had service like that before. Great location, grocery store literally steps away, right off robson street is great shopping. Nice pool although a little confusing to find, as it is in a connected tower which used to be separate, but all in all a great stay, and they even gave us cookies as we were about to drive out! Nice touch!

Stayed January 2014
Helpful?
1 Thank Cleanfreaktravelmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
120 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 29 January 2014

Stayed here on a Saturday night with my wife for a date night. Very nice clean hotel with great service and reasonably priced. I believe back in the day this was probably Vancouver's top place to stay before all the Fairmont's etc started to show up. They have the best location right on Robson and Burrard, you will never need your car once you check in. Walking distance to everything. The only negative was they charge $16 per day for internet. I travel a lot and the days of hotels charging for internet are pretty much over. You can teather from your cell phone for free so stop charging for internet in a downtown hotel with a million wireless signals available. Business people probably don't care, but leisure guests feel nick led and domed when this happens.

Room Tip: We upgraded to an executive suite and it was a very large room with separate bedroom, would have bee...
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  • Stayed January 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Trav69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sutton Place Hotel Vancouver

Property: Sutton Place Hotel Vancouver
Address: 845 Burrard Street, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Vancouver
#18 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

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