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“Great Hotel”

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Sutton Place Hotel Vancouver
Ranked #29 of 92 Hotels in Vancouver
Certificate of Excellence
Toronto, Canada
Level 6 Contributor
166 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Great Hotel”
Reviewed 8 July 2014

We stayed at The Sutton Place Hotel for 4 nights and we were very very comfortable. The room was large enough with a large bathroom also. We never really heard noise from other rooms. The staff were all very friendly and very helpful. The snacks and fridge items for purchase are waaaay to pricey. Instead, just go across the street - literally to the IGA Marketplace where the prices are more affordable. This hotel is in a great location, close to everything including the trains, shopping, Canada Place, Stanley Park and Granville Island. Our room had a fantastic view and I would suggest a higher floor looking towards Robson St. - even numbered rooms. We actually had room 1724 and the view allowed us to see part of the harbour as well. Ask for a higher room ending in 22, 24, or 26

Room Tip: choose a room on the higher floors, even numbered rooms preferably ending in 22, 24, 26
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  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueWnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review, 10 July 2014
Dear Guest,
Thank you for sharing your review with the TripAdvisor community. I am so pleased to learn that your stay was an enjoyable one.The Sutton Place Hotel is certainly situated in the heart of downtown Vancouver with famous shopping, arts, and entertainment districts around us. We thank you for your business and look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (692)
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Nelson, Canada
Level 3 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 July 2014

Stayed here half a dozen times over the last twenty years and it never, ever, disappoints; Always discreet, low key and perfect service - intuitive, if you will. Never over the top, never under served. Rooms spotless, decor pleasing, bed extraordinary. Felt like I lived here within minutes of arrival. You'd have to be one fussy bugger to find fault with this hotel.

Room Tip: A simple adjustment of the aircon will make things much quieter if you want the doors open - the air...
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  • Stayed June 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Jonathan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review, 8 July 2014
Dear Guest
Thank you very much for your loyal patronage of The Sutton Place Hotel.It is truly a pleasure to read of your compliments for our hotel.We will be doing our best to provide you with many more enjoyable stays.
Best regards
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Scotland
Level 4 Contributor
36 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
Reviewed 7 July 2014

Enjoyed our stay in this lovely quiet hotel. Nice large room and bathroom.
Wonderfully soft bathrobes.
Nice central location you can walk to most of the attractions.
Just a small point - no instructions for coffee machine!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lindsay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
East Lansing, Michigan
1 review
Reviewed 6 July 2014

Sutton Place Vancouver staff was very friendly and professional, the 1 bedroom suite had a pull out couch and the bed was extremely comfortable. I am highly recommending the hotel, the staff and the central location-walking distance to the harbor.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jeff C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level 4 Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 July 2014

We stayed at La Grande Residence at the Sutton Place Vancouver for 9 nights. We had a one bedroom suite. The suite comes with a full kitchen. We were provided with new utensils, dishes and pots and pans as we keep kosher which really made our stay much easier. Whatever we asked for was provided quickly and efficiently by the staff without having to speak to a manager.

I had two reservations because of rate changes and they allowed us to stay in the same suite with no check in/out required. We arrived early on Sunday morning and the staff moved around some reservations so we could check in early.

Overall, an excellent stay which I would recommend for a vacation or a business trip.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandeelion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navid S, General Manager at Sutton Place Hotel Vancouver, responded to this review, 7 July 2014
Dear Guest,
We are glad to know you had an enjoyable stay at La Grande Residence. We appreciate your compliments for our team members and will be sharing with the management and staff. Thank you for your business and we look forward to welcoming you back soon.
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Port Moody, Canada
Level 6 Contributor
162 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 5 July 2014

This hotel has many of the suites updated. The 1 bedroom suites have a decent sized kitchen with full sized fridge, stove, dishwasher and microwave. It's basically an apartment, with a living room, and dining area. The staff are amazing. They responded to our requests quickly and were helpful with accommodating our needs. I love the location of this hotel - half a block from Robson Street, the Art Gallery and Pacific Centre for shopping. Lots of great restaurants nearby.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank CRChica01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wakefield, United Kingdom
Level 4 Contributor
33 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 5 July 2014

We had three nights at the Sutton Place in June. The hotel was centrally placed, ideal for seeing the city. We booked a suite and emailed the hotel about 2 weeks before arrival to see if a high floor could be arranged. When we arrived we were on the 3rd floor. On request we were given a room on the 18th floor...more than high enough. Fabulous views over the city. The suite was spacious with a fully equipped kitchen.

Room Tip: Any high floor
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MargaretAnne565
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sutton Place Hotel Vancouver

Property: Sutton Place Hotel Vancouver
Address: 845 Burrard St, Vancouver, British Columbia V6Z 2K6, Canada
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Spa Hotel in Vancouver
#20 Luxury Hotel in Vancouver
#23 Business Hotel in Vancouver
#24 Family Hotel in Vancouver
#32 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Sutton Place Hotel Vancouver 4.5*
Number of rooms: 397
Official Description (provided by the hotel):
Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more   less 
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Also Known As:
Sutton Place Vancouver
Vancouver Sutton Place Hotel

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