I stayed five nights at Sutton Place for the first time this month. I'll head back to Four Seasons.
Sutton Place is a great choice: good service (door, concierge, housekeeping and front desk), quality room furnishings, great location. But it could be better. The rooms are hardly 'fresh', the server in the back corner buffet breakfast is 'over the top' chatty, and the fitness/pool area isn't especially nice.
Decor is muted; the room needs a fresher look now. Huge bay window - it's the full wall. There is one corner of the window that opens up top. There's both sheers and blackout drapes. My window faced Burrard St. I found the sirens and street noise loud, especially at rush hour.
It's either King bed or 2 twins. My king bed was comfy, and you can store flat stuff underneath. Straightforward clock radio. Two pillows on the king bed; a 3rd in the closet that has iron, board, wood hangers, and safe. Work desk is okay, but the chair is a simple dining room type chair. I found the Internet sluggish a couple of times. There's 2 highback upholstered chairs with sizeable end table.
There's a filled bar fridge, junk food, pricey water bottles, free coffeemaker. TV has a DVD player.
Bathroom has a typical large mirror and tub/shower but the shower rod is not curved. Sizeable stone vanity includes hairdryer. Toilet often required a 2nd flush. Bathroom decor is okay, but not a wow.
You must walk through the lobby to the next building. Then take a separate elevator one level up to the Spa. Walk through a series of narrow hallways.
Fitness room - no access card required - has 3 treadmills jammed together, next to 2 elipticals. There's 2 TVs there, with a bit of window to look out when on those 5 machines. Since the view includes a dull rooftop, they've installed some fake ferns (unfortunately, victims of spilled white paint).
Behind those treadmills are some stationery bikes. In the room are various free weights and some other machines. You have to avoid a machine to get to the water cooler and towels.
You will need your room card to access the changerooms. The men's changeroom includes a great steamroom, 4 showers, and lockers that I never did figure out the lock feature (there are no instructions); the concierge was no help.
To get to the pool, you must walk down a full flight of stairs. The pool is okay, but the only time I went: no towels. One unusual feature of the pool is that there's a metal rail around it.
Full grocery store across the street is handy. If you are a Denny's fan, the one across the street closes Feb 15 2009.
- Official Description (provided by the hotel):
- Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more less
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- Also Known As:
- Sutton Place Vancouver
- Vancouver Sutton Place Hotel