We arrived at the hotel and were given the option of having a handicapped accessible rooms. Since I have multiple sclerosis and had had a wonderful experience at the Fairmont in Lake Louise I accepted. The room was inferior with an incredibly hard bed and with the noise from a nearby elevator proved to be awful. The hotel did offer to move us to another room but we had unpacked and were too tired to take them up on their offer. the next morning the room had an incredibly terrible smell of asphalt which the hotel explained to us was due to a roof replacement in another building. They get comp us 40% of the dinner bill but $40 with the remaining bill of $300 left us happy in our decision to leave a day early.
- Official Description (provided by the hotel):
- Few hotels can rival the elegance, European charm and hospitality of The Sutton Place Hotel. One of Vancouver's most beautiful boutique hotels, situated in the heart of downtown Vancouver. The spectacular setting allows guests to experience exceptional service and all the needed amenities within the cosmopolitan ambiance of the city set against a majestic backdrop of mountains and sea. ... more less
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- Also Known As:
- Sutton Place Vancouver
- Vancouver Sutton Place Hotel