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“Comfortable and helpful”

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Four Seasons Hotel Vancouver
Ranked #16 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Kolkata
Level 5 Contributor
84 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Comfortable and helpful”
Reviewed 26 July 2012

Four Seasons Vancouver had a prime location, excellent service but the hotel feels just a little bit dated. The rooms were lovely, bathrooms spacious and wonderful accessories by L'Occitaine. The staff was ready to help though housekeeping and room service were slow.

Yew Gardens serves a fantastic organic breakfast - go for the Quinoa - their breads, omelettes, and fruit were excellent. Try the French Toast Croissant if you want to sin. Yummy!

Concierge was always helpful, though I thought that their knowledge of vegetarian restaurants was shabby. None of our rooms had a real view, I'm sure if one was to get a good view, it would be spectacular. Vancouver is a charming city.

Room Tip: Corner rooms are large and comfy.
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank prinx74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,329 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (599)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
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  • English first
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English first
Nebraska
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 July 2012

We stayed at the Four Seasons prior to embarking on a cruise to Alaska. We had not stayed at a Four Seasons prior to this visit and it was first class all the way! The room was quite comfortable and very clean. All of the hotel staff were very personable and helpful. It rained for the time we were there and the staff was ready to offer umbrellas. The health club and pool were wonderful and very clean, offering coffee, citrus infused water and fresh fruit. The Yew restaurant offers great food and decor and we took advantage of dining in the main area, the bar tables as well as at the bar. Exceptional food and wait staff. We usually go to restaurants outside of the hotel, but the Yew was so impressive we always wanted to go back for more.The location is convenient to walking to the water taxi for Granville Island. We were not that impressed with the Pacific Rim mall but it was convenient for a walk through. We would stay at this hotel again in a minute.

  • Stayed May 2012, travelled as a couple
    • Value
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Helpful?
Thank landlockedNebraska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, 1 August 2012
Dear landlcokedNebraska,

Thank you for taking the time to write to us regarding your recent stay at Four Seasons Hotel Vancouver.

We are flattered that you had chosen us to be your first Four Seasons experience. I am pleased to hear that you thoroughly enjoyed your stay and that it was made memorable by our wonderful colleagues, well-appointed guest rooms, and relaxing pool and fitness facilities. I am thrilled to know that you found YEW Restaurant + Bar exceptional in both food and service, and that you had to go back for more. It is immensely rewarding to know that our entire hotel’s efforts are being recognized and appreciated.

Thank you so much for you kind words. We look forward to many more future visits.

Kind regards,
Kari Koskela
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 July 2012

The kids were extremely satisfied and happy and so were the parents! The food was great--kids ate for free and it wasn't crappy food either--they ate delicious healthy meals that they said were delicious! The kids enjoyed a little down time in the Kids Play Zone after day of sightseeing and also enjoyed the pool as a break from the beautiful city tours that we took. You got the top-notch Four Seasons service, in a great location (we walked everywhere), and we were all happy with the experience as a family of 5!

  • Stayed July 2012, travelled with family
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Helpful?
Thank McClaveFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, 31 July 2012
Dear McClaveFam,

With extremely happy and satisfied children and parents… what else can you ask for in a family vacation? Being a father myself, I know how much a relief and how much more rewarding a vacation can be when it all comes together. I am pleased to hear that you felt as though our children food was not only delicious but healthy. I am also thrilled to read that you children took advantage of our Kids Playzone and pool after long days of sightseeing in our beautiful city of Vancouver. Thank you so much for your kind words. We hope to have the opportunity to having you visit again soon.

Kind regards,
Kari Koskela
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 July 2012

I have stayed at this hotel five times, and each time I have received a first-class level of service. My most recent stay was four nights. Housekeeping ensured my room was absolutely pristine upon my return. The service elsewhere was also superior. The surroundings, building, guest room, etc. were all first-class standard. It was a memorable stay, and I have no hesitation in offering it five circles or whatever those things are. :)

  • Stayed July 2012, travelled on business
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Helpful?
Thank DR_LAURENCE155019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, 31 July 2012
Dear Dr_Laurence155019,

Thank you (thank you) for your continued support and loyalty to us at Four Seasons Hotel Vancouver. It is immensely rewarding to know that our efforts are recognized and appreciated.

I am so pleased to hear that your stay was made memorable by the colleagues but specifically our “behind that scene” heroes of our Housekeeping team. They are truly dedicated individuals with such an innate sense of hospitality.

Thank you for taking the time to share you experience with our online communities. We’ll take five circles, stars, check-marks, whichever… we are humbly grateful. We hope to have the pleasure of welcoming you back soon.

Kind regards,
Kari Koskela
Hotel Manager
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Burlington Ontario
Level 2 Contributor
8 reviews
Reviewed 23 July 2012

Did not know what to expect from our visit to Vancouver and the Four Seasons....Top Drawer all the way. We were celebrating our 40th anniversary.....the Hotel got wind of this from our friends and did not disappoint in any way. Our rooms were very clean, the staff all helpful and friendly.
We enjoyed a special meal at the Yew restaurant which is outstanding, also had a lovely breakfast and went back for a second meal our last night. Travelocity was easy to use and all went well, we even found out we had a $100. coupon from the front desk from travelocity which we made sure to use. Vancouver is one of the most beautiful cities we have visited with so much to see and do. All in all a great stay, if you love to walk or cycle this hotel is near everything. The Pacific Rim mall is attached, the sky train is only about a block away, this is convenient to take from and back to the airport and very cost effective. Parking is expensive in Vancouver and we found the mall the best place to park for the 3 days we rented a car.....as we wanted to drive to Whistler - truly beautiful! Thank you Four Seasons, Yew and Vancouver for a very memorable visit!!!! Thanks to the great staff from front desk to servers to door men.
Rick and Susan Marshall

Room Tip: You will normally find coffee and sometimes biscuits very early in the am on the first floor and on...
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank SusanRick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, 31 July 2012
Dear SusanRick,

You really know how to put a smile on my face! Thank you for including us in your anniversary plans – congratulations! I am so pleased we could assist in celebrating such a milestone.

I am thrilled to know that you not only ate at YEW Restaurant + Bar once, but had to go back for seconds because you had such an outstanding experience! YEW has such devoted and creative talents who strive each and every day to break the hotel restaurant mold while still provide the Four Seasons level of service. We appreciate you recognizing our efforts and it is truly rewarding.

Having been in the city for quite a number of years, I often overlook how bike-friendly our city is with our designated bike lanes throughout the city and well as the seawall leading to Stanley Park. Reading your perspective, truly reminds me of how fortune we are living in Vancouver.

Thank you for your travel tips with regards to city parking and transit to and from the airport. Located above Pacific Centre Mall, self-parking through the mall is always available as well as valet parking from our front drive. It is such a timesaver to have a Canada Line Skytrain Station literally at our doorsteps that can shuttle guests right to the airport terminal.

Thank you once again for sharing your experience with us and our online community. Your insight to our wonderful city and hotel is immensely valuable. We hope to have the privilege and pleasure in welcoming you back to your Four Seasons Hotel Vancouver home for many more visits.

Kind regards,
Kari Koskela
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Portland, Oregon
Level 6 Contributor
134 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 23 July 2012

This hotel may look more dated in the main rooms than many of the other Four Seasons but they certainly do not need any updating in service. We travelled with friends - in all 4 adults and 5 kids ranging in ages 2-14. The 2 year old got fussy at check in and without missing a beat a staff memeber came up to her and knelt down and handed her an iPad. There's a special kids club that offers foosball, etc and if you sign up by 8am, kids 5-12 can be entertained with crafts and such.

Biggest Plus- Service, the indoor outdoor pool area and zen roof top and clean spaciaous room. Kids ate breakfast free everyday/location and views - for our family the attached mall was a plus since it rained one day and we walked the kids around. Free coffee in the lobby until 8am - a little thing but coffee is very important to me and my husband!

Minuses - the expense - Although, we used the Amex platinum card and were given $100 credit, room upgrade and a third night free so it paid for itself 2x over with this one stay.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MonkTravellers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, 31 July 2012
Dear MonkTravellers,

Thank you for your kind words, and sharing your experience with us and our online community.

It is true that we are one of the first Four Seasons Hotels & Resorts in the company and we do lack some of the moderate amenities compared to our newer sister properties. As you had mentioned, we do make up for it through our exceptional guest service we had garnered in over 36 years in operations. It is immensely rewarding to know our efforts are being recognized and appreciated. It would be my upmost pleasure in sharing your thoughts with our entire team, so they can be inspired to continue to do the great things they do each and every day.

I am thrilled to hear that we able to ‘get you and your family right’. Considered as a business-city hotel, one of our driving goals is to be able to connect to all our hotel guests including our youngest ones! I am so pleased that we were able to provide them with children specific activities and amenities that truly enhance their experience with us.

I am pleased to share with you that we do offer complimentary coffeemakers through room service upon request, and in addition to our complimentary lobby coffee, we offer the same service in our health club located on the fourth floor until 10am every day.

MonkTravellers, thank you so much for taking the time to write to us. We hope to have the privilege and pleasure of welcoming you and your family back to your Four Seasons Hotel Vancouver home for many more visits.

Kind regards,
Kari Koskela
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muscat, Masqat, Oman
Level 5 Contributor
64 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 July 2012

Our family had a great stay. Our son of 6 years said"dad why can't we stay more" That was after almost a stay after a week. One happy guest.

Room Tip: Stayed in suite.Good size and two full bathrooms. Not a great view, but can't beat the location...
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  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Apurva M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kari K, Hotel Manager at Four Seasons Hotel Vancouver, responded to this review, 31 July 2012
Dear Apurva M,

Thank you for choosing our property for your family vacation. I am so pleased to hear that everyone enjoyed their visit especially your son. One of our driving goals is to be able to connect with our guests – even for our youngest ones! We hope to have the privilege and pleasure of welcoming you and your family back to your Four Seasons Hotel Vancouver home for many more visits.

Kind regards,
Kari Koskela
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Vancouver

Property: Four Seasons Hotel Vancouver
Address: 791 W. Georgia St., Vancouver, British Columbia V6C 2T4, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Vancouver
#8 Business Hotel in Vancouver
#12 Luxury Hotel in Vancouver
#13 Family Hotel in Vancouver
#15 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Four Seasons Hotel Vancouver 5*
Number of rooms: 372
Official Description (provided by the hotel):
Rising above Pacific Centre, Four Seasons Hotel Vancouver presents 30 storeys of relaxed urban luxury and thoughtful, experienced care. The natural charms and cosmopolitan airs of downtown Vancouver inform our luxury hotel’s inviting atmosphere. ... more   less 
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Also Known As:
4 Seasons Hotel Vancouver
Four Seasons Vancouver
Vancouver Four Seasons

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