We arrived at the Listel a bit tired, having taken a whale watching tour that morning. But that doesn't excuse the staff on the reception. To be fair they weren't aggressive just quite unhelpful to say the least. We booked a suite room on Expedia only to find that we were given a low down standard room facing a brick wall. I wouldn't be too amused if I had paid to stay in that room. We realized that it wasn't the right room but the reception took a different view. After one hour in which time my wife had to do everything with Expedia. The reception weren't interested in sorting out our room and stipulated that this happens regularly with Expedia and that the customer has to deal with it. Really helpful!!! Why only here.
The bar and restaurant have never been up to much but this time took the prize, the barman starting getting political about Ireland because I'm originally from the north. What an absolute muppet. I'm on a vacation and actually had to be subjected to this tripe by a member of staff. I usually enjoy a good banter but this was highly obnoxious. The suite rooms are nice and the locations good but some dodgy rooms and some unhelpful staff. Though not the housekeeping they were really professional and friendly.More
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