Upon check-out I discovered I was being charged $200.00 for smoking in my room! Although I had not smoked in the room and all the front desk staff admitted they had seen me going in and out to smoke, they would not reverse the charges. I had 3 different staff members come to the room and all admitted that there was absolutely no evidence of smoking in the room, they would not reverse the charge. They said they had to spray the room the day before and for that there was a 200.00 fee. No-one approached me about it at the time...they waited until I was checking out to inform me of the charges..had they informed me the day of the so called infraction...I would have gone to another hotel, they chose to wait until I was checking out and had no time to make an issue of the matter, and because I cannot prove what I did not do, I have absolutely no recourse. Be careful!
- Official Description (provided by the hotel):
- The Listel Hotel, Vancouver is located on city's most vibrant shopping and dining street. It is also known as "Vancouver's most art-full" and eco-friendly hotel. The property features original and limited artwork throughout the 129 guest rooms and public areas. It also boasts two award-winning and popular restaurants - Forage and Timber. ... more less
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- Also Known As:
- The Listel Vancouver Hotel Vancouver