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“Too many stairs, and not enough paint...”

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Riviera on Robson Suites Hotel Downtown Vancouver
Ranked #44 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Salmon Arm, Canada
1 review
“Too many stairs, and not enough paint...”
2 of 5 bubbles Reviewed 23 May 2014

The elevator was broken and seems as though they are not making any effort to fix it!?
Also there seemed to be a lot of chips that have not been repaired for a while, great location but overall cheap.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank VCTM2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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851 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (217)
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English first
Hertfordshire
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Stayed 3 nights over 2 visits. The best thing about this stay was the great hotel location & the helpfulness of the staff. It was clean but the kitchen surfaces were showing their age. The beds were very comfortable; all the facilities you required were there. As a bonus, there is a Hop-on bus stop just across the road & if you book ticket with hotel will get an extra free day on the bus pass to use when you want, we used one on each stay. The Wi-fi was OK in one room but not the other, had to go to reception & was OK there. We would definately stay there again, they even printed out our airline boarding passes for us free of charge. Well recommended place to stay, thank you Riviera & staff.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Review collected in partnership with this hotel

Helpful?
Thank Leon F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Florida, United States
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

Stayed here for two nights. When we booked, we saw the room was discounted to $70/night from the regular $700. They called us a week after we booked to inform us the elevator was broken, and we'd have to walk stairs which is why the discount was so large. I was really thankful and thought it was super honest of them to be upfront with us about it giving us the option to cancel if that was a problem. When we arrived check in was quick and our concierge gave us a map asked us what we were interested in and gave us an itinerary of what we should do with our few days in Vancouver. He was incredibly helpful and personable and we really enjoyed his recommendations!
our stay was comfortable and we got a free workout climbing 10 flights of stairs. Overall I thought the staff here went beyond the call of duty and made it such a lovely visit for us. Will come back to this hotel again! Hotel is located in the perfect area, walkable to the water, shops and parks.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nadia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ucluelet
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed 22 May 2014

I booked through Expedia (if you book through their website I'm pretty sure you'd save more due to the renovations), I e-mailed guest services to request a few things and Sam replied promptly. We did arrive a little early, which wasn't a problem at all. The room was more spacious than I had anticipated! For the rate I paid it was great, nice location, nice little work out with going up and down the stairs, friendly staff (especially Sam, he was very accommodating and warm), I work in guest services too, and he was extremely helpful. As a former housekeeper I had no complaints about the cleanliness of the room, the only complaint I had was the stiff neck I woke up with (possibly due to the concert I had seen the night before), I'm a small town girl so the noise of the city woke me up a few times, but all in all I had a terrific time!

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
4 of 5 bubbles Reviewed 22 May 2014

The hotel was in a perfect spot to the downtown core and also a stone throw away from one of the most beautiful parks in the world. Riviera has some great rooms with a good view and the service I found to be excellent

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jayme O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edmonton, Canada
2 reviews
5 of 5 bubbles Reviewed 22 May 2014

If you are staying downtown and you are looking for a great stay, I would say Riviera is a one affordable hotel perfect for your stay in vancouver. Close to all amenities, walking distance to the seashore and biking trails and public transportation. Staff are amazing and the suites are quite comfortable. We even had a full kitchen and balcony. I could have never picked a better place to stay for the price I paid.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank angela_9012_velasque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
3 of 5 bubbles Reviewed 22 May 2014

Staff is friendly and helpful. The location is good for the price. When the elevators are working, this would make a great place to stay. Building is in need of upgrading too and furniture is old too.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank HungMei W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Riviera on Robson Suites Hotel Downtown Vancouver

Property: Riviera on Robson Suites Hotel Downtown Vancouver
Address: 1431 Robson St, Vancouver, British Columbia V6G 1C1, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Robson Street
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
#11 Green Hotel in Vancouver
#37 Business Hotel in Vancouver
#46 Family Hotel in Vancouver
#49 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Riviera on Robson Suites Hotel Downtown Vancouver 2.5*
Number of rooms: 41
Official Description (provided by the hotel):
Location :-Centrally Located to in Downtown Vancouver IE 800 m from Stanley Park in Vancouver's West End,1.2 KM to Convention Center.English Bay Beach is 10 minutes' walk away. Burrard SkyTrain Station is 1 km from Riviera on Robson Suites Hotel Downtown Vancouver.(RORSH) Free Wi-Fi is included. The spacious units at RORSH provide Harbour or Robson Street views. This hotel features Apartments/suites/Condo Furnished balconies,Living Room, dinning Area and Full Kitchens Loaded with Pots,Pans,Cutlery and etc .. Desks and cable TV,coffee makers and ironing facilities. A launderette is offered at Downtown Vancouver RORSH For guests convenience, the hotel offers complimentary umbrellas, a 24-hour front desk and a non-smoking environment. ... more   less 
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Also Known As:
Riviera Hotel Vancouver

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