We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Great Location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Westin Grand Vancouver
Ranked #30 of 89 Hotels in Vancouver
Certificate of Excellence
Hong Kong, China
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Location”
4 of 5 bubbles Reviewed 12 July 2014

Located at the downtown with plenty of shopping places, pubs, restaurants nearby. Staff were nice, room service was great and valet parking service is excellent (although it is a paid service!!!). The suite is a little bit simply decorated per my personal opinion, but the "Heavenly Bed" is always a reason why I choose Westin. Most likely, I will stay in this hotel again when I visit Vancouver next time and hope to try their food and drink at that time.

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Chun Sek F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 24 July 2014
Thank you for sharing your review Chun Sek F! I'm looking forward to your next visit, and I assure you you'll have an excellent experience at Hidden Tasting Bar & Social Lounge.

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,672 reviews from our community

Traveller rating
    879
    566
    147
    59
    21
See reviews for
337
573
102
399
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (405)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Bend, Oregon
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 11 July 2014

This was my first trip to Vancouver and had an amazing time. The Westin Grand was perfect for our needs and such a great location to everything. I look forward to our next stay in Vancouver and at the Westin Grand.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Jill J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 24 July 2014
Thank you for staying with us Jill! I'm glad we were a part of your inaugural visit to Vancouver!

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
100 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 11 July 2014

Excellent busines hotel, completed to exacting Westin standards.

Room furnished excellently, all amenities you could ask for.

Room service was great even at the lae our I arrived, still a large choice available.

  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Diveboy77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 24 July 2014
Dear Diveboy77,

I'm glad to see that we were the perfect destination for your business trip! I hope we can see you again soon, thank you for staying with us!

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ancaster, Canada
Level Contributor
4 reviews
4 hotel reviews
5 of 5 bubbles Reviewed 8 July 2014

Beautiful boutique hotel. Spacious corner suite with separate bedroom. Attention to detail with their “Heavenly Bed” with white linens and contemporary bathroom. Friendly, courteous employees. Excellent location. Walking distance to Yaletown, Vancouver Art Gallery, Restaurants. Short distance to Granville Island, Capilano Bridge, Gastown, Grouse Mountain.
Highly recommend a stay with Westin Downtown Vancouver!

Room Tip: Request a corner room …
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Still_Life_1125
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 23 July 2014
Dear Still_Life_1125,

Wow! With a review like that it sounds like you had a busy trip experiencing every part of Vancouver! I'm so glad we provided a great home base for such an exciting trip. We hope to see you again soon!

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nanaimo
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 8 July 2014

I have stayed at the Westin Grand over 40 times in the last 2 years. My last stay is my last stay. They charged me for things like parking and meals that I never incurred and then gave me a lecture in a very condescending manner that this was common practice. When I asked the guest services manager to cancel my next reservation, I did not even get the courtesy of a return email to confirm cancellation. If this is how they treat a regular business customer, how do you think they are going to treat you?

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank malogato
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 10 July 2014
Dear malogato,

Thank you for your review, I'm sorry that you felt that we were charging you for items that you had not used. I have had a chance to review your folio, speak to my guest services manager, as well as review the emails that were sent between yourself and her.

When a guest checks into the hotel we authorize the credit card for the full stays room & tax, plus $80 for incidentals. This $80 hold allows the guest to charge room service, movies, phone calls, mini bar, and other such incidentals to their room by ensuring the hotel has the authorization from your credit card company to withdraw this amount should a charge be made. When you check out a "charge" is actually made on your credit card, this will be the total room & tax plus any incidentals consumed. If no incidentals are used then the $80 authorization that was taken at check in is released by the hotel, there is absolutely no charge put on the card other than what was consumed.

I'm sorry this wasn't explained to you clearly upon your arrival at the hotel, this authorization occurs with every guest that checks in to the hotel, regardless if it's their 1st time or their 200th, and is certainly no reflection on how we treat our guests.

Again, my apologies that you felt we were treating you poorly by holding this authorization, and I'm sorry you felt you needed to cancel your upcoming reservation, I do hope you will reconsider. If there is anything I can assist with, please don't hesitate to reach out directly to me at bryce.beatty@westingrandvancouver.com

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Guilderland, NY
Level Contributor
56 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

You are smack dab in the middle of everything at this hotel....half way between GasTown and YaleTown with Stanley Park just up the road. The room we were given was a corner suite and it was fantastic. Views were amazing of the city and the harbor. The staff was gracious and very personable. Breakfast at their lobby side restaurant was delicious and not overpriced. Only negative is that there are only 2 elevators....it can be a long wait, but we didn't mind.

  • Stayed June 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank traveloverz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 23 July 2014
Dear traveloverz,

Thank you for sharing such a wonderful and detailed review. We are fortunate to have such a great location, as well as a team of associates who aim to make every guest feel special. I'm so pleased to see you had such a great stay, and I hope we can welcome you back again soon.

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince George, Canada
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 8 July 2014

It is always a pleasure to stay at the Westin Grand, Cant be the location in Vancouver close to great shopping and restaurants. I have stayed at this Location 10 times this year and continue to stay here each time I am in Vancouver. This location offers great SPG recognition and upgrades for members. You won’t be disappointed with this Hotel.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank jacsaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bryce B, General Manager at Westin Grand Vancouver, responded to this review, 23 July 2014
Thank you for being such a loyal guest jacsaw! I truly appreciate your business, and look forward to many more visits.

Sincerely,
Bryce Beatty
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vancouver hotels
Robson Street
Hotel BLU
Hotel BLU
#12 of 89 in Vancouver
4.5 of 5 bubbles 1,424 reviews
Downtown
St. Regis Hotel
St. Regis Hotel
#9 of 89 in Vancouver
4.5 of 5 bubbles 2,326 reviews
Robson Street
Hampton Inn & Suites Downtown Vancouver
Show Prices
Show Prices
Show Prices
Downtown
L'Hermitage Hotel
L'Hermitage Hotel
#1 of 89 in Vancouver
5.0 of 5 bubbles 3,604 reviews
Downtown
Hotel Le Soleil
Hotel Le Soleil
#10 of 89 in Vancouver
4.5 of 5 bubbles 1,425 reviews
Downtown
Georgian Court Hotel, BW Premier Collection
Show Prices
Show Prices
Show Prices

Been to Westin Grand Vancouver? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Westin Grand Vancouver

Property: Westin Grand Vancouver
Address: 433 Robson Street, Vancouver, British Columbia V6B 6L9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Robson Street
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#21 Luxury Hotel in Vancouver
#24 Business Hotel in Vancouver
#26 Romantic Hotel in Vancouver
#32 Family Hotel in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Westin Grand Vancouver 4*
Number of rooms: 206
Official Description (provided by the hotel):
Located in the heart of one of British Columbia's most exciting cities, the all-suite Westin Grand, Vancouver boasts easy access to all of the city's best shopping, restaurants and attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ebookers, Booking.com, Odigeo, Southall Travel, Agoda, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Westin Grand Vancouver reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Westin Grand Vancouver Hotel Vancouver
Westin Vancouver
Vancouver Westin

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing