We booked the Wedgewood for 4 nights at $350+ per night. After the first night in Vancouver, we wanted to cancel the last night to stay overnight in Victoria. They refused to allow the cancellation even though the request was made 36 hours in advance. Their policy is 48 hour cancel notice. This ridgid adhereance to the 48 hour policy even after staying 3 nights put a negative spin on our trip.
The spa is very small and cramped. My wife was told she could not enter the steam room since there were two people already in there and there was no room. Getting a spa appointment was difficult and we had to rearrange our schedule to fit into theirs. There were very limited night appointments. The excersize room can only fit 2 to 3 people at once.
On the one day we were staying around the hotel the maid did not come till 4pm even though I called the front desk at 2:30 and requested the room be cleaned ASAP.
The on-site restaurant/bar is nice but very expensive as are the spa treatments.
The location of the Wedgewood is excellent. You are close to public transportation which is simple and frequent. Do not get exited about the balcony, it overlooks an alley. Definitly use the Skytrain from the airport to downtown, it is no problem even with luggage.
Overall, for the price, there are many alternatives in downtown Vancouver which would provide a better experience than the Wedgewood.
- Official Description (provided by the hotel):
- The Wedgewood Hotel & Spa is one of the city's leading luxury downtown hotels. Located amidst the gardens and waterfalls of the fashionable Robson Square in the heart of Vancouver's thriving cosmopolitan core, the Wedgewood has become a true landmark. It is the only member of the prestigious Relais & Châteaux Group in Vancouver, a collection of the finest hotels and restaurants around the world. Vancouver's only member of the prestigious Relais and Châteaux, and one of Canada's leading luxury hotels. The hotel is proud to be the only hotel with private balconies in all the rooms with a stunning view of the city. ... more less
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- Also Known As:
- Wedgewood Hotel And Spa
- Wedgewood Hotel Vancouver