My husband and I came up from WA state for the weekend since we had yet to do the B.C. thing. We've lived in WA now 2.5 years and hadn't gone into Canada yet. We were really excited to go the same weekend Bon Jovi was going to be in B.C. so we grabbed up some really cheap tickets and off we went. We found this hotel for an affordable price but we soon figured out why.
The hotel is in a wonderful location. Had it been a weekend to play down at the water, this would have just completed this weekend. Everything was in walking distance for us. We ended up walking ALOT. The bus system is really nice too and drops off right in front of the hotel.
We arrived early and that was probably why we ended up with this HORRIBLE HORRIBLE room. I believe it was room 117. Whatever you do, request that you don't get this room or any room near the elevator or near the ice machine. Holy toledo. I would also suggest you get a room that is not facing that street. Of course you won't know this until you get the room. So if you get your room and its any of these things or ALL these things like it was for us, GET OUT while you can. We were in for a terrible night of people in and out all night long, drunks screaming/having a great time out on the street, ice machine that was broken and people attempting to use it and it making all kinds of crazy noises, etc.......I tried to request to switch rooms the first night but they were all filled up. No such luck. I think what bothered us most was the folks leaving the hotel bar at 2am or whatever hour and then congregating out on the street and holding loud conversations as we all do when we drink too much. I can't tell you how many conversations we had to listen to!
Other troubling issues:
Because we didn't sleep much due to said issue above, we tried to sleep in a little in the morning. No luck. Housekeeping was VERY loud in the morning, all through the halls. Yikes. The walls are paper thin. You WILL hear your next door neighbors.
The temperature gauge wasn't working much. We had to call down to the front desk and were told to "give it some time". Wow, really?
The power went out in the morning because I was blow drying my hair and apparently the next door neighbor was as well. The reset button doesn't work in the bathroom. I called down to front desk. They told me that next door neighbor had just called too and they were sending a maintenance man to reset the circuit breaker. ARE YOU SERIOUS??
The bathroom is VERY small. My husband and I could hardly fit him and I in there.
Lastly, I have to say, one of the front desk employees, Pancho (I believe) was so incredibly nice to us the day we arrived. He really went out of his way to explain the city to us. We were very appreciative!
Would I stay again? Maybe, if i had a different room, perhaps..........I don't know.
- Official Description (provided by the hotel):
- The Best Western Plus Sands Hotel is situated across the street from the beach at beautiful English Bay and world famous Stanley Park. Shopping, Vancouver Aquarium, Concert Venues and international restaurants are only moments away. 100% Non Smoking and a Zero Waste Property. ... more less
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- Also Known As:
- Best Western Hotel Vancouver
- Best Western Vancouver
- Vancouver Best Western