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“An average stay”

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Best Western Plus Sands
Ranked #48 of 90 Hotels in Vancouver
port coquitlam, Canada
Level Contributor
4 reviews
“An average stay”
Reviewed 14 October 2013

My stay at the Best Western Sands was average. For the price it did the trick... a good place to stay for a reasonable, clean room, though the noise from Davie kept me awake on and off... maybe requesting a room on the back side of the building would have made a difference.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Gayle H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
Depending on the guest Davie street can be quite noisy at any time of the day. If there is a next time you stay with us try our backside of the hotel it is significantly quieter. Thank you for the review.
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  • Value
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Yardley, Pennsylvania
Level Contributor
27 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 October 2013

Less than a block away from English Bay Beach and right on the trolley line, surrounded by restaurants of all kinds in the West End, the great location really elevates this just-ok hotel. Close to Stanley Park, too. Rooms are adequate, but small and dated. Staff was very cordial. Off-street parking provided, at a fee. Wonderful location for the price.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SafariGail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
Thank you for staying with us and taking time to fill out a positive review. Hope to see you again
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto
Level Contributor
61 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 7 October 2013

Spent one night here on a stop over. it`s downtown so walking distance to English bay, restaurants, starbucks, tims etc. The hotel is old and ready for a reno but is clean with large rooms. We were on the 1st floor facing the street but noise was never a problem. The kids running the halls were noisy however. The attached restaurant was fine, nothing special.

  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scott6428
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
I'm glad you enjoyed the location of our hotel, sorry to hear about other guests causing noise for you. Thank you for the review
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Bridgend, United Kingdom
Level Contributor
225 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 5 October 2013

I enjoyed my stay as the hotel was in a nice position near to Stanley Park and with lots of nice restaurants and bars nearby. You can also walk to Downtown in around 20 minutes. My room was good with a double bed, sofa and good size wardrobe, and was very clean. The bathroom was quite small but was also very clean. Staff were great and I had a small problem with the TV reception which was fixed in about ten minutes so service was great. All in all highly recommended.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PJH67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
Thank you for the excellent review! Hope to see you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canberra, Australia
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 October 2013 via mobile

We stayed at this hotel for 3 nights. The staff were very polite and helpful, the restaurant attached had great food, the hotel itself was very clean and you can't beat the location!

I am a fairly light sleeper and was in a street facing view. The busses were constant and were so loud and teaming that with the traffic and general street noise was a little ridiculous. The windows also only have a sheer underlay and no dark curtain so the light in the mornings was annoying and will wake you up if your a light sleeper.

My husband and I stayed in a room with two double beds but found it hard to get around the room once both our suitcases were open so I have no idea how 4 people and 4 or more suitcases would fit in this room.

I am not a picky shower person but the pressure in the shower struggled to remove he soap off my body. My hair was in desperate need of a shampoo but I knew it would be a lost cause so put up with it until we left.

All in all this hotel was average and was pulled up by the cleanliness and staff friendliness.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Devon_Kat11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
I'm sorry to hear about your troubles with the front side of the hotel. If there is a next time you stay with us try the backside of our hotel. Which is off the busy street with little to no noise. Thank you for taking time to give us a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wickham Bishops, United Kingdom
Level Contributor
129 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 3 October 2013

This hotel was booked for us by our Cruise Agent. We were staying one night pre-cruise after a 10 hour flight from London. The location was lovely. We were able to take a short stroll along English Bay after arriving before some supper in the Hotel Bar and retiring after our very long day.

The Hotel was clean, the staff personable and the room had all the amenities required. Our only small grumble was that the room was very hot and the air conditioning unit noisy.

Before leaving the Hotel we had breakfast and another short stroll. I would happily stay here again but I suspect that it is unlikely we will make another visit to Vancouver (this was our second) even though it is one of our favourite cities.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bouff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
Sorry to hear that your air conditioner had problems. You'll be happy to hear that we have replaced almost every air conditioner in the hotel! If there is a chance you do come back to Vancouver please come visit us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Corona, California
Level Contributor
143 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed 1 October 2013

We just got back from our second stay at this hotel. And we wouldn't have gone back if we didn't enjoy it the first time!

But if our memories of it were good the first time, they are only better now. It should be pointed out that while this is in the Best Western chain of hotels, it is a Best Western PLUS hotel ... definitely a step above the others.

We booked this hotel as the end point from an Alaskan Cruise and it is conveniently located relatively near the cruise terminal, but also to Stanley Park, Granville Island shops and restaurants, and a number of other good (but reasonable) restaurants ... all within walking distance of the BW Sands. (You will have to take that funny 15 person sized ferry over to Granville Island but it is just fun anyway!)

We got one of the most expensive (but most value-priced) rooms: a king size bed, "ocean view" (look at the pictures) room. It had an in-room convenience refrigerator, updated bath with convenience amenities (hair dryer, nice hair conditioner / shampoo, etc and a tub with shower combo). Other than the bath it was fully carpeted with fairly new nice carpet. The bed was also relatively new and gave good support, definitely of interest to me with a bad back and really wanting a good bed after having a mediocre one on the cruise.

Of significance was the fact that this room had a balcony that faced the ocean side of the hotel. While there was some traffic noise up there on the 5th floor (on the balcony only) it was forgotten once you started taking in the view. You DO face a complex directly across the street from you but you do have a view of the ocean (see pictures). The balcony is a little bit quirky in that you have to step over the air conditioning / heating vents as you go out to it, but other than it being inconvenient for any wheel-chair bound guests it was easily managed by us. My wife thoroughly enjoyed watching the sunset from the balcony as she read her book and enjoyed some libations!

The BW Sands also gave us a coupon for a bar that is within feet of the hotel. While I must admit that I am not typically a fan of such things, this turned out to be quite nice and a price-performer. It was a buy one drink get another of the same price or less for free. We took advantage of it to have a couple local beers and split a Taco appetizer. We had just had a great lunch and didn't want more. As it turns out we had a nice view and perfect convenience dinner. I'm not sure whether that bar is owned partially by the owner of this BW Sands hotel, but it was just right for our needs that night. A pic is attached (sorry about my poor photography of it as it was an incredible sunset that night).

I highly recommend the Best Western Sands. But if you pay for the best room, you should get it. As I have stated in other reviews, address room issues immediately. We were first assigned Room 502. The same great room inside but it is directly next to the BW Sand's LIGHTED sign on the balcony! We immediately called, took our keys down, and were assigned Room 514. No bright blaring sign at night to bother you. ALL of the rooms on that side of the hotel do have kind of a "New York City apartment" situation across the street from them. So if you want total privacy at night you will have to close the blinds. Us? We never close them at home so we just drew the shears when absolutely needed. Not a problem.

By the way, if you are reading this review, PLEASE SHIELD AND TURN DOWN YOUR OUTSIDE HOUSE LIGHTS! After all, do you want your next door neighbor's lights shining into your second story bedroom? This comment has nothing to do with my review of the BW Sands; just a plea for common courtesy.

My "rooms rating" is kind of a mixed bag. Mine was EXCELLENT but there are some bad rooms. So when you book your room at the BW Sands, ask for one (and expect to pay more for it) on the FIFTH floor on the Davie Street side of the buliding. It should be an EVEN numbered room between 502 and 526 (or possibly Room 527, an abnormality at the far end of the hotel closest to the water ... and I think probably the best room in the hotel). Or if you want to save a few dollars and don't care about a balcony or ability to see the view, go for one on the 4th floor or below. But understand the 5th floor is the ONLY floor with balcony rooms (even numbered rooms ONLY) and furthest from traffic noise. All rooms will most likely be as quiet as mine (514) with the windows closed tight.

DO NOT take a room with an uneven room number unless low price is your only concern. Rooms on the back side (those with odd numbers) of the hotel have essentially no ... or gross ... views. Rooms 521 and 519 are problematic as the elevator is between them as well as the ice/coke machine. What could be worse than no/gross views AND the noise of an ice machine AND elevator. Don't say I didn't warn you .....

Ice and coke machines are on the 5th and 3rd floors (possibly lower too but I didn't go down that far). While there is a coke machine, there is no ice machine on Floor 4. (We ran out of ice on 5 so that's they only way I found out!)

Room servicing (things like making the bed or replacing a used ice bucket plastic liner, for instance) is rather ;minimal after your first night's stay. Not a biggie but if I had to nit-pick at faults that would be it.

I should tell you that the staff at the BW Sands is very nice and accommodating. They WANT to please you and they are very friendly. They seemingly handle all of your requests in stride and with a warm smile.

Room Tip: Please see my review comments. Basically only take an "even numbered" room and on Floor 5...
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank help32250
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWSandsGM, Manager at Best Western Plus Sands, responded to this review, 1 November 2013
Thanks for the wonderful review! I'm glad we made your second stay just as memorable as the first one. Hope to see you again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Sands

Property: Best Western Plus Sands
Address: 1755 Davie St, Vancouver, British Columbia V6G 1W5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#45 Romantic Hotel in Vancouver
#48 Business Hotel in Vancouver
#49 Family Hotel in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Plus Sands 2.5*
Number of rooms: 121
Official Description (provided by the hotel):
The Best Western Plus Sands Hotel is situated across the street from the beach at beautiful English Bay and world famous Stanley Park. Shopping, Vancouver Aquarium, Concert Venues and international restaurants are only moments away. 100% Non Smoking and a Zero Waste Property. ... more   less 
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Also Known As:
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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