Last June my mother and I travelled to Vancouver to spend the weekend visiting with Family. We booked a room at the Cassandra online for the weekend. Once we arrived at the hotel we weren't even allowed to enter our room for hours as the lobby was holed up with armed police officers in regards to one of the tenants. I immediately asked for my money back as I did not feel safe staying there and was refused. Once in our room it was smelly and not very clean. I booked my room for 2 people and a pet, once there I was charged over a hundred dollars a night extra to keep my chihuahua there. Also after the first night we were asked to move rooms the second day, which we had to check out at 11 and not allowed in second room until after 2. The second room was not cleaned and smelled like urine, the windows did not open and we weren't allowed to smoke when we reserved a smoking room. All in all it cost more than five hundred dollars to stay for the 2 nights. It was a nightmare and I will never stay in that dump ever again. I wouldn't even rate this with any stars.
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- Also Known As:
- Cassandra Hotel Vancouver