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“central location”

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Best Western Plus Chateau Granville
Ranked #38 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Reviewed 4 October 2013

the chateau granville is an older hotel with renovations going on at present. the rooms are clean and i found the service to be very good. on my trips to vancouver i like staying here because of its location. it is on granville st, one of the bussies streets in vancouver. its location is central to many dinning spots, night clubs and Yale Town,The area used to be a bit rough but with improvements for the 2010 olympics in vancouver this area has been cleaned up.The king suites are very reasonably priced and overlook Granville st where all the action occurs till 3am, all the rooms have good size balconies and there is a great eating restaurant on the main floor

Room Tip: rooms from the 7th floor and higher are quieter and recently renovated
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  • Stayed: September 2013, travelled on business
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Thank armyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 7 October 2013

Dear guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are happy that you enjoyed your stay with us and would like to thank you for your loyalty to the hotel. Indeed, we are currently undergoing an exciting makeover including the re-painting of the exterior and the installation of double paned windows in all guest rooms.
We hope to see you soon back at the hotel.

Sincerely,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,195 - 1,201 of 1,390 reviews

Reviewed 1 October 2013

I landed this hotel on trip advisor so was a little concerned after seeing the reviews. It is an older hotel but recently renovated.

Service was good. I got a suite with a balcony and windows that opened. Both are a bonus to me. There was a fridge and microwave.

It is in a bit rougher area of town but I didn't find that to be a problem. Very close to Davie Street which has a great selection of restaurants and shops.

I gave it a 4 as the room was not thoroughly cleans and a bell boy opened my room door thinking the room was vacant. He then ask if I ordered room service. It was an obvious coverup given he had a cart full of luggage and no food. I would have been more impressed if he admitted his mistake and apologized.

Stayed: October 2013, travelled solo
Thank Terry N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 3 October 2013

Dear guest

Thank you very much for your feedback. We are happy that you enjoyed your stay with us, and appreciate your constructive feedback as it will help us improve our customer experience.
We apologize for the rooms not being perfectly clean, and for the room mix-up. We have shared your comments with the concerned departments as to prevent it from happening again.

Thank you and we hope to see you back again at the hotel.

Kind regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

We came to Vancouver to board a cruise and to connect with West Coast Swing Dancers.
I am a light sleeper and was given a quiet room on the backside away from the street. Mattress was firm but very comfortable, and room tastefully decorated and clean. Location of
hotel at corner of Granville and Helmcken, walkable to many restaurants, and to downtown. We also took one of many buses going up & down Granville to downtown & waterfront when tired of walking. 50cts for seniors. Our dance group stayed here and enjoyed the hotel & dancing at a studio 1 block away where top teachers give lessons at 1125 Howe St., above the Rhodes Wellness College, on 2nd floor. No sign for the studio. Log onto VanSwingThing.com for more info. A congenial, non-intimidating, well-run studio for good clean company & fun.

Walked to the lovely & popular Sala Thai Restaurant on Burrard for dinner, and to Joe Fortas for lunch - more expensive but also nice ambiance & good food. Also 1 block away from Starbucks.

Some conference rooms where LSAT testing, etc. were being held. We felt it was a safe neighborhood to walk, despite the shop for skimpy clothing across the street. We used the ATM at the 7-11 a block north on Granville which does not have a sign for ATM. It is at back end of store. It felt safe & reliable.

Room Tip: Ask for a room towards the back, away from the street, or simply, "a quiet room."
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  • Stayed: September 2013, travelled with friends
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Thank FitSeniorLady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 3 October 2013

Dear guest,

Thank you very much for taking the time in sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your stay with us, and that you had the opportunity to enjoy some West Coast Swing dancing. Vancouver does have a vibrant dance community with different events throughout the year.
We hope to see you soon back at the hotel.

Thank you for your recommendation and best regards,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

loved the room and king bed, very comfy. Location was great for walking to most tourist sights and catching the bus or trolly. the restaurant was very good. we had a great breakfast with leftovers for the next day, which worked out well as the room has a fridge and microwave.

  • Stayed: September 2013, travelled with friends
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Review collected in partnership with Best Western
Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 3 October 2013

Dear guest,

Thank you for your positive feedback and for choosing the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your stay with us, and we hope to see you soon back at the hotel.

Warmest regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2013

I would have to say the elevators are very slow at best. I would most likely not stay at this hotel totally based on this reason. We were staying on the 15th floor and it took us up to 5 minutes just to have the elevator show up and then it stopped at 5 floors going down. The entire trip was about 10 minutes long.

  • Stayed: September 2013, travelled with family
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Review collected in partnership with Best Western
Thank Steve L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 3 October 2013

Dear guest,

Thank you for sharing your impressions regarding your stay at the BEST WESTERN PLUS Chateau Granville. Customer feedback is very important to us as it helps us improve our customer experience. We apologize for the elevators, and the inconveniences it has caused. It is likely that you were taking the elevator at a time of high rush which as result, slowed it down. That being said, we are looking into improving the elevators in the next few years. We do hope to see you back at the hotel, and if you have any further concerns, please do not hesitate in contacting us directly.

Sincerely,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2013

I didn't know Vancouver was the second most expensive city to visit in the whole-wide world!! Hong Kong is #1!!!
We had just finished a week long Alaskan Cruise when we arrived in Vancouver. We planned on staying several days to sight-see and enjoy what Vancouver may have to offer. My research had pointed to this location as good value. Was it ever!!!
Our room was 450 sq. ft., not including the balcony! The room was actually 3 rooms: living room with couch and easy chair, large flat screen tv, mini-fridge, microwave, and large windows facing Granville St., a large bathroom, and a large bedroom with king-size bed and two closets. My rate was a "Manager's Special"! $139 per night plus taxes. It wound up being $469.17 for 3 nights with all taxes included. Location was great to catch the "big bus"! The Edge restaurant was really good: great staff, service, and food! One tip: If you're traveling as a couple go to the "edge" for breakfast. Order the 3 egg omelet (you can have two ingredients) we had ham and cheese, hash browns, and toast. Portions are huge and it will feed two people easily. The downside is that coffee is $3 bucks a cup!
Great rate, great room, great location, great food! Who said Vancouver was #2?????

Room Tip: Ask for a room a little higher in order to improve the view.
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  • Stayed: September 2013, travelled as a couple
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2  Thank mojo17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 30 September 2013

Dear guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. Yes, Vancouver is one expensive city, but as you mentioned, it is possible to enjoy great food and accommodation, and all what the city has to offer without spending the big bucks. We are delighted that you enjoyed your stay with us, both for our large spacious rooms and our in-house restaurant, the Edge Social Grille & Lounge.
Thank you for your recommendation and we hope to see you soon back at the hotel.

Warmest regards,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2013

Our accommodations at Best Western Plus in downtown Vancouver BC were excellent...very spacious room with balcony and very comfortable furnishings. Would highly recommend this hotel to anyone traveling to this city. Restaurant was first class.

  • Stayed: September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Barbara M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 24 September 2013

Dear guest,

Thank you very much for your kind comments regarding the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed you stay with us and we thank you for your recommendation.

We look forward to your next visit.

Best regards,

Anastasios Theodoropoulos,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chateau Granville

Address: 1100 Granville St, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
Price Range: £74 - £264 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chateau Granville 3*
Number of rooms: 11
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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