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“Great hotel and great price!”

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Best Western Plus Chateau Granville
Ranked #37 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Reviewed 19 October 2013 via mobile

We reserved through Hotwire and ended up paying $70/nt. We had booked because the trip advisor ratings were 95% and it proved to be a fantastic deal. The hotel is older however it is very clean and they are in the process of upgrading as well. We had a very large suite with 2 beds and a sitting area which was great. The staff were very nice and attentive. The only downside is that there is no underground parking for oversize cars and we had a roof rack. However we were given a spot in the back of the hotel. Also, as it is downtown, it tends to be a little noisy. Overall - great value!

Stayed: October 2013
Thank Tricia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 22 October 2013

Dear guest,

Thank you for your kind comments regarding your stay at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your visit with us.
It can be noisy as we are located in the downtown core, however, we are currently in the process of replacing all guestrooms windows with double paned windows which will eliminate any noise issue.

We look forward to your next visit.

Sincerely,
Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,148 - 1,154 of 1,352 reviews

Reviewed 18 October 2013

Checked in early afternoon. Located in the heart of downtown Vancouver. Caution to families with young kids -- this area transforms at night to an adult oriented area. Lots of clubs and mature themes surround the hotel. Having said that, it is conveniently located near the subway and transit access gets you around the region easily. Just ask for directions from the staff. WIFI was horrible at this hotel ... but from what I could tell, that is a common challenge for hotels in general around this area. So if you are a business traveler relying upon good WIFI, bring your own broadband card. Parking is available for this facility -- $16 per night and you access from a less than pleasant alley. If you are flying into Vancouver, save the $$ on a rental car, take the Sky Train to Downtown and walk to the hotel. Get a transit pass and off you go! Most of the rooms here are suites -- you can comfortably fit 3+ in the room with the sofa bed in the living room area.

  • Stayed: October 2013, travelled solo
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Review collected in partnership with Best Western
Thank Mark N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 22 October 2013

Dear guest,

Thank you for your feedback regarding the BEST WESTERN PLUS Chateau Granville.
We are glad that you enjoyed your stay with us and our convenient location. We apologize for the inconveniences regarding the poor WiFi connection. Depending on the day the connection quality can fluctuate. However, I am happy to inform you that we are currently in the process of upgrading our system to a premium high speed connection.
We hope to see you again back at the hotel.

Best regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 October 2013

My husband and I had to come to Vancouver for some personal business. had no idea where we would stay, so looked up hotels on the internet and found yours, we found it easy to get to and the staff was very accommodating to our needs, and how to find certain areas we needed to go. Also we enjoyed that your hotel was so close to beach at English Bay and Stanley Park. It was also priced very reasonable, will recommend to family and friends. thanks again Bill/Kathy Taylor.

  • Stayed: October 2013, travelled as a couple
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Review collected in partnership with Best Western
Thank Kathy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 18 October 2013

Dear guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your stay with us; I will make you to share your kind comments with the rest of the team.
Thank you for the recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2013

The hotel was amazing. We were in a suite which had 2 Queen beds in a separate bedroom with a tv, as well as a living room with a desk, pull out couch, table and chair. We were on the 7th floor and the view from the full-size balcony was amazing! The cost was very inexpensive for downtown Vancouver and we had a group of children ages 10-12 who thought it was amazing. The rooms our huge, bed comfy, area secure, the only downside was the noise from the street on Friday and Saturday night when the bar hoppers are out and about. Overall, I would DEFINITELY stay here again!!

  • Stayed: October 2013, travelled on business
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Review collected in partnership with Best Western
Thank Julia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 16 October 2013

Dear guest,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville. We are delighted that you enjoyed your stay with us, and appreciated the spacious rooms and amenities. Regarding the noise, I am happy to inform you that we are currently in the process of replacing all windows with double paned windows which will greatly decrease the noise level. Meanwhile, if you are looking for a quieter room, I would recommend requesting a room on the back side of the hotel.

Thank you for your recommendation and we look forward to your next visit.

Sincerely,

Anastasios Theodoropoulos
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 October 2013

Stayed here several times on visits to Vancouver - very comfortable room, with all the amenities expect from a Best Western Plus. It is on Granville Street, which a local friend says is becoming another Hastings East. I don't think it's that bad, but there are lots of street people, the area seems run down and there are X-rated stores nearby. However, a few blocks away in the opposite direction is Yaletown with lots of upscale restaurants and shops. I also felt very safe in the hotel and walking to catch a bus.

  • Stayed: October 2013, travelled with friends
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Thank ChanteEdmonton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 16 October 2013

Dear guest,

Thank you very much for your comments about at the BEST WESTERN PLUS Chateau Granville; we are glad that you enjoy your stays with us. Granville Street has actually improved over the past years, with the City of Vancouver investing into its revamping. As Yaletown is also expanding, you can see a positive change in the overall character of the street.

We look forward to your next visit.

Best regards,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 October 2013

I use TripAdvisor for selecting hotels so I felt compelled to review the Chateau Granville where we recently stayed for 6 nights. We have no complaints about this hotel. The beds were extremely comfortable (which is a huge pet peeve for us); the food at the adjoining restaurant was great; the room was very clean; and we loved having a suite. However, what really made the hotel was the staff. They were all so accommodating and once we decided to see the City on our own, they helped us with bus and SkyTrain routes and where to buy all day passes. We also leaned on them for restaurant recommendations and they never failed us – we had no bad food while in Vancouver. I had read on TripAdvisor that the hotel was noisy during the night. I, therefore, asked for a quiet room and we were in the back of the hotel on the 8th floor. We had no problem whatsoever with noise. As to the street people and the “X-rated” stores, there is only one X-rated store near the hotel!! We saw a few people living on the street, but we ignored them and none of them bothered us. We felt very comfortable and safe walking in the area of the hotel whether day or night.

  • Stayed: September 2013, travelled as a couple
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Thank peachquilter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 16 October 2013

Dear guest

Thank you very much for your kind comments regarding your stay at the BEST WESTERN PLUS Chateau Granville. It’s a delight reading comments such as yours as it inspires us to continue to offer top quality guest experience. I have shared your comments with the rest of the team.
We look forward to your next visit!

Warm regards,

Anastasios Theodoropoulos,
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 October 2013

My first impression arriving at the hotel was not so good as it is in the night club, X shop, Adult area of Vancouver, however once safely inside I found the staff friendly, and the rooms large and comfortable. We has a one bedroom suite so had a very large living room and large bedroom.
It is a bit dated, but clean and we were very happy here for two nights.
The area turned out to be not bad, and quite a few cheap eats in the area.
If you are wanting to economise and don't mind being away from the harbour then this is good value.
The coffee shop/bar attached is nice too.
Please note, I rated the rooms very good bearing in mind it is a three star property.

  • Stayed: September 2013, travelled as a couple
    • Value
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Thank Sharon R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 11 October 2013

Dear guest,

Thank you for your comments regarding your stay at the BEST WESTERN PLUS Chateau Granville. We are glad to see that despite the initial impression due to area, you enjoyed the hotel and the amenities/services we had to offer.
Although it still has some ways to go, Granville Street is perfectly safe and has greatly improved over the past years with the city of Vancouver investing millions into its revamping. Also with Yaletown expanding, the overall character of downtown south Granville is positively shifting. We appreciate your feedback and having guests such as you staying at the hotel will only speed the positive changes happening on Granville Street.

We hope to see you soon back at the hotel.

Anastasios Theodoropoulos,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chateau Granville

Address: 1100 Granville St, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
Price Range: £69 - £231 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chateau Granville 3*
Number of rooms: 11
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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