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“Best Western the BEST”

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BEST WESTERN PLUS Chateau Granville Hotel & Suites
Ranked #38 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Haliburton, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Best Western the BEST”
4 of 5 bubbles Reviewed 1 April 2014

Fantastic value. Well located in downtown Vancouver. Recommend this Hotel to all travellers. Interior has been renovated and is not representative of exterior appearance. Staff are very polite and helpful.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Robert L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 4 April 2014
Dear guest,

Thank you very much for your comments and your recommendation for the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are delighted that you enjoy staying with us. I am happy to inform you that the exterior of the hotel has actually been completely re-painted last summer, now portraying a much fresher and modern look. We hope to see you soon back at the hotel, and that you get to see the changes.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,142 reviews from our community

Traveller rating
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    26
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (282)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Turkish first
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English first
150 Mile House, B.C. Canada
Level Contributor
157 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 bubbles Reviewed 29 March 2014

Haven't stayed here for years but decided it was closer to the function we were attending so time to try it again. Even tho' has been around many years, it has kept up with the times and is well looked after. The suite was great, very comfortable bed & was bonus to have the separate bedroom. Staff on check in desk very cheerful & friendly, hallway & room very clean. Wifi access great. We looked out over the back towards the dog park. Unfortunately could hear some dogs barking at times but apparently they are in the process of putting in new double windows on all the floors which was great news. All in all a good stay

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank barbes150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 31 March 2014
Dear guest,

Thank you very much for your feedback and for trying again the BEST WESTERN PLUS Chateau Granville hotel & Suites & Conference Centre. We are very pleased that you enjoyed you time with us. Indeed, the windows are currently being replaced to double-paned which will eliminate any noise issues; they should be completed before the summer. Also as part of the renovations, we are installing a new fitness centre for our guests which should be finalized within the month. We hope to see you soon back at the hotel.

Warm regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 29 March 2014

A spontaneous weekend being a tourist in my home town. This location offers an amazing cultural experience just steps out the door.
The balcony over looking Granville Street made for some fabulous entertainment. The service from the front desk staff was nothing short of stellar.
Just a few blocks from the Art Gallery, the wonderful choices of restaurants along the street.
Clean rooms, up graded windows to block out the street noise, the only part I didn't like was the ancient shower heads.

Room Tip: the front of the hotel facing Granville Street. The King suites on the south end boast separate bedr...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank anniethatswho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 31 March 2014
Dear guest,

Thank you very much for your comments regarding your stay with us. Guests’ feedback is very important to us as it helps us to continuously improve our guests’ experience. We are delighted that you enjoyed your time at the hotel and that you were able to appreciate being a tourist in your own backyard!

Best regards and we look forward to your next visit.

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Smithers, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 27 March 2014

Helpful, very friendly staff. Room was pleasantly larger than expected and they provided the
extra touches we had requested with our booking. Very clean. Our 7th floor Balcony overlooked Granville and might be a problem for a light sleeper, buses start running early . Extremely comfortable bed! Very good mattress and high quality bedding. 2nd TV in bedroom, telephone in bathroom . Would have liked to have more comfortable sitting furniture in the l/r area for TV viewing. It was adequate but the Olympics were on so we watched more TV than we normally would have on a trip like this. The location was perfect for us. Within walking distance from the waterfront, BC Place and all the downtown attractions . Excellent restaurant, nice selection on menu, we would definitely pick this place to stay again.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nona A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 28 March 2014
Dear guest,

Thank you very much for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre. We are very pleased that you enjoyed your time with and appreciate your comments regarding the bedding and sitting furniture. It is always important for us to get customer feedback as it helps us improve the overall experience of our guests.

Thank you for your recommendation and we look forward to your next stay.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Seattle
Level Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 23 March 2014

I've stayed at this property 20+ times in the past 10 years but they have recently completed renovations on many of the rooms that take it from "great" to "EXCELLENT". In particular, the quality and speed of the FREE wifi was the best I've received in a hotel - each room has it's own dedicated wifi so no more problems with poor reception, connection problems, etc. The room I was given was the largest and most attractive I've ever had at this property (room 1405) and I'd recommend this highly to anyone - business or pleasure.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank MightyVinyl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 27 March 2014
Dear guest,

Thank you very much for your kind comments regarding your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre as well as for your on-going loyalty!
We are delighted that you appreciated the recent renovations. The new Wi-Fi system definitely makes a huge difference in the signal quality. You will also soon be able to enjoy our new fitness centre as it is almost completed and should be open at some point next month.
Thank you for your recommendation and we look forward to your next visit.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Georgetown, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 March 2014

I have stayed at this property several times and each time the experience is better. The staff are so caring and make you feel very welcome. The property is in a great location and close to many amenities.

The restuarant is the best, the food is awesome and they know how to throw a function for any event.

Meeting experience was awesome, i had 3 trade shows and everything was to perfection.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank PriscillaN237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 21 March 2014
Dear guest,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre, and for your ongoing loyalty to the hotel.
We are delighted that you enjoyed your time with us, and that the trade-show was a success! I have shared your kind comments with the rest of our team as it is very gratifying to read feedback such as yours.

Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Duncan, Canada
2 reviews
5 of 5 bubbles Reviewed 19 March 2014

This hotel was terrific for a business trip..... Very friendly, helpful staff.... great location.... Spacious, clean rooms..... Will stay again! I wouldn't recommend for a holiday.... great for business!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank sara w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at BEST WESTERN PLUS Chateau Granville Hotel & Suites, responded to this review, 21 March 2014
Dear guest,

Thank you very much for your feedback regarding your stay at the BEST WESTERN PLUS Chateau Granville. We are very pleased to hear that your business trip was a success and that you enjoyed both our friendly staff and convenient location. We hope to see you soon back at the hotel.

Best regards,

Anastasios Theodoropoulos
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Chateau Granville Hotel & Suites

Property: BEST WESTERN PLUS Chateau Granville Hotel & Suites
Address: 1100 Granville St, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — BEST WESTERN PLUS Chateau Granville Hotel & Suites 3.5*
Number of rooms: 11
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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