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Best Western Plus Chateau Granville
Ranked #36 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersGold level
Reviewed 13 June 2014

The location is perfect for a downtown Vancouver experience. The rooms are large and well-appointed. The staff is very attentive and knowledgeable of the area. Although the restaurant is somewhat pricey it's what one would expect of a hotel restaurant and the food was pretty good.

Room Tip: If you want to open the windows to a small deck, you will need to notify the front desk.
  • Stayed: May 2014, travelled as a couple
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Thank Trippinz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 16 June 2014

Dear Rose,

Thank you very much for sharing your experience at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are delighted that you had a pleasant stay with us and enjoyed our amenities and the great view we have to offer of downtown Vancouver ! It’s great to hear that you were able to make use of our ideal location, just a few blocks away from the Cruise ship Terminal. We hope you had an enjoyable time on your cruise to Alaska.

We will pass on your great comments to our team.

Thank you very much for your recommendation and we look forward to your next visit.

Best regards,

Anastasios Theodoropoulos,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,277)
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998 - 1,004 of 1,277 reviews

Reviewed 6 June 2014 via mobile

I travel alot and have stayed in many hotels and would like to say how clean and roomy your suites are! The shower grout could use a scrub but other then that great place and would recommend this hotel. The staff was friendly and the restaurant was clean and great food! The wait staff was also very nice!

  • Stayed: June 2014
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2  Thank Debbie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 10 June 2014

Dear Debbie,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are delighted that you enjoyed our spacious suites and amenities at the hotel. We are always commended for our cleanliness and it is very gratifying to read feedback such as yours. We will have our housekeeping team look into the grout.

It’s great to hear that our service met your standards in our restaurant, and you enjoyed your meals at The Edge Social Grille & Lounge.

I have shared your kind comments with the rest of our team
Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

we enjoyed these 4 nights.very clean accommodation,very friendly and helpfull personal.inroom coffee and tea.excellent information from Ben (german) at the front desk like - granville island,canada place,china town and other atractions + restaurants like fish shack,blue water cafe.hamilton grill......all close to the hotel.price for parking ok - hop on/hop off bus stop at the hotel.we will come again - for sure!

Room Tip: on higher floors - better look over vancouver (excellent by night)
  • Stayed: April 2014, travelled with family
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1  Thank Egon M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 6 June 2014

Dear Egon,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are always commended for the excellent service we offer our guests and our ideal location in the heart of downtown Vancouver. We are delighted that you enjoyed your time with us!
I have shared your kind comments with the rest of our team as it is wonderful to read feedback such as yours.

Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 June 2014 via mobile

Friendly & accommodating with spacious rooms. Not best location for venturing out at night. Does NOT include continental breakfast. Nice restaurant on the property but some distance to other comparable options to eat.

Stayed: June 2014, travelled as a couple
Thank Gary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 3 June 2014

Dear Gary,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are delighted that you enjoyed the amenities at the hotel. It’s great to hear that our service met your standards in our restaurant, The Edge Social Grille & Lounge!

I have shared your kind comments with the rest of our team as it is very gratifying to read feedback such as yours.

Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

had a great stay. very nice hotel. very helpful and friendly staff. would stay there again. the view of the city was great to see. had transportation to the dock for our cruise included in the price. great breakfast included too.

Room Tip: go high up for a great view
  • Stayed: May 2014, travelled with friends
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Review collected in partnership with this hotel
1  Thank Rose M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 2 June 2014

Dear Rose,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are delighted that you enjoyed your time with us! I have shared your kind comments with the rest of our team. It is truly wonderful to read feedback such as yours.

It’s great to hear you enjoyed the great city views & Breakfast options, the hotel has to offer. We hope you had a lovely cruise!

Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2014

I was a bit afraid to take my boss to this hotel with so low prices but it was a sucess. The rooms (2 room apartments) were large and with a balcany. The room had equipment for making coffee and tee. They also have separate smoking room floors. The breakfast was good, too. The only thing that I was wondering was that the window in my bedroom was dirty, like they had not washed it in a year. Other Windows were clean.

  • Stayed: April 2014, travelled on business
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Thank Ritva189934
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 26 May 2014

Dear Ritva,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are delighted that you enjoyed the amenities of our spacious suites and our prime location in downtown Vancouver.

It’s great to hear that our service met your standards and you appreciated the meals at the Edge Social Grille & Lounge!
Cleanliness is our ultimate goal at the hotel. We have notified our housekeeping manager of your experience. We thank you for your genuine feedback.

Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2014

Very Quick & East Check In! Friendly Staff, Great Location, and Great Restaurant & Lounge! The Suites Rooms have everything you need: microwave, mini refrigerator, giant flat screen tvs, and coffee maker. Very Comfortable Beds!! We will stay at The Best Western PLUS Chateau Granville Hotel & Suites again when we return to Vancouver/

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank WooHooWahine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BEST WESTERN PL... C, General Manager at Best Western Plus Chateau Granville, responded to this reviewResponded 26 May 2014

Dear Guest,

Thank you very much for taking the time in sharing your stay at the BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre.

We are delighted that you enjoyed the amenities of our spacious suites and our staff met your expectations with a speedy yet, friendly check in!
It’s great to hear that you enjoyed your experience at the Edge Social Grille & Lounge.

Thank you again for your recommendation and we look forward to your next visit.

Warm regards,

Anastasios Theodoropoulos
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Chateau Granville

Address: 1100 Granville Street, Vancouver, British Columbia V6Z 2B6, Canada (Formerly BEST WESTERN PLUS Chateau Granville)
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Green Hotel in Vancouver
#25 Business Hotel in Vancouver
#34 Romantic Hotel in Vancouver
#38 Family Hotel in Vancouver
Price Range: £75 - £301 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chateau Granville 3*
Number of rooms: 11
Official Description (provided by the hotel):
The BEST WESTERN PLUS Chateau Granville Hotel & Suites & Conference Centre has 118 spacious suites. Each suite comes with a private balcony where guests can enjoy the views of Vancouver's enchanting city lights. Guests also enjoy free Wi-Fi and a wide selection of digital and HD channels. You will have the pleasure of enjoying our onsite state-of-the -art fitness centre during your stay with us. The hotel has recently undergone several upgrades in all bedrooms. We are constantly upgrading the amenities we offer to our guests, as we continue to extend excellent hospitality! The Hotel conveniently located in downtown Vancouver, puts guests' moments away from the city's best neighbourhoods including the trendy Yaletown district and the famous shopping on Robson Street. Located only 3 blocks from the Canada Line Subway system, it provides a quick, direct access to Vancouver's International Airport. Our conference centre has 5,500 square feet of state-of-the-art function space and 4 exceptional meeting rooms with audio visual, natural daylight and complimentary Wi-Fi. We work to reduce the emission of carbon by making environmental initiatives throughout the hotel every day! Being green has become a part of our key values. Our participation in various green programs has helped us to limit the impact on the environment. The Edge Social Grille & Lounge, adjoining the hotel offers a great variety of dining options from which to choose. Its luxurious ambiance is perfect for your next gathering and offers a refreshing environment to fit any frame of mind. ... more   less 
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Also Known As:
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Hotel Vancouver
Best Western Vancouver
Vancouver Best Western

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