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“All the trimmings of a Regency”

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Hyatt Regency Vancouver
Ranked #27 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Reviewed 17 June 2014

This Hyatt is situated a couple blocks from Canada Place and the water. It is true to its Regency status. The exterior is slightly worn and of the older style concrete construction. The interior common area has been updated nicely with a modern intimate feel. It is directly attached to the Royal Center, which provides a myriad of stores and eateries. RC shops, however, seem to close early; its customer base are the business folks working in the RC complex. The elevators are unique; on punchpads located around the elevator area, you select the floor, then it tells you which elevator to wait for. Once you are in, the elevator itself does not have any way to select a different floor.

We stayed in 2 different rooms; the first was from reward points and was a corner room, no balcony. This appears to be the largest of the room types. The second room was a balcony with view which we paid for; these rooms come only with a king bed and frankly it has no view (we were above the 26th floor). The Hyatt is surrounded by tall buildings. Our view was of the Fairmont facing southeast. I would suggest skipping the balcony view rooms, and just get the regular room unless a balcony is a must.

Both rooms were comfortable and well-appointed but in hindsight, we would prefer to stay in the larger corner non-balcony room. The balcony room is also colder because it is not sealed from the elements; a draft naturally enters the room due to the sliding door. Also, the sliding door latch did not lock well. A slight jimmy of the door would cause the lock to open; obviously the sliding door was not replaced when the room was updated.

Other things of note… the ice machines are only on the 4th floor. Though I understand this may have been done to avoid excessive noise on each floor, this is a big pain. You can call room service to get ice delivered; when we did that, the ice did not arrive for about 30 minutes. By then, I had gone down to get my own ice.

Overall a nice hotel that lives up to Hyatt standards, mostly. The front desk staff was professional and welcoming, as was most staff we met.

Room Tip: Ask for the corner room with no balcony. These are the largest of the regular rooms.
  • Stayed: June 2014, travelled with family
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Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,023 - 2,029 of 3,675 reviews

Reviewed 15 June 2014

Mainly based on the TripAdvisor reviews, we stayed in a standard room with two double beds for ten days/nine nights. It was consistently perfect, from the housekeeping to the service at the front desk/from the concierge. When checking out we found that we had been charged for five phonecalls that were to our credit card company when they should have been collect calls. The very friendly front desk clerk promptly called her manager to get approval to remove the charges. We will definitely be staying here again!!

  • Stayed: June 2014, travelled with family
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Thank soygirlColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

Very clean, comfortable rooms. Bed great. Staff welcoming, helpful and professional. All good. My only complaint was the price to park the car. I was there for a business conference, so they fed us. Food was excellent.

  • Stayed: May 2014, travelled on business
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1  Thank Calderwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014 via mobile

First we booked what we thought was a king ended up being 2 doubles in a business format room on the 9th floor with no real view. It was way too overpriced for that room that had no ambiance. They said they were -3 kings. The parking was $61 for 25hr

Stayed: June 2014
2  Thank S T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 June 2014

I spent one night at the Hyatt in downtown Vancouver, prefect location for anyone on business or holiday. Steps from everything you could want in a downtown experience.
Hotel is very busy but efficient, with great service. Very good bedding, I found the room to be nice however a bit basic at the price point. Coffee bar basic, and toiletries provided also fairly basic. Paroben free though which is a nice touch. Nice spa robes, all in all, an excellent hotel that I can recommend.

  • Stayed: June 2014, travelled solo
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1  Thank Tanya1111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Stayed at the Hyatt for business. Good location downtown. Hotel generally and the room specifically was nicely appointed and well maintained.

Most notably, the front desk staff were incredibly friendly and helpful.

Stayed: June 2014, travelled on business
1  Thank On_The_Road_Canuck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

Its location next to Burrard train station and the free shuttle bus to Capilano Bridge makes me decide to stay at this hotel for my short stay in Vancouver. Also, walking distance to Robson street, the shopping district, as well to Canada Place. If you fancy for walk to the Stanley Park, it is a near 25min walk which I did and totally enjoyed the view along the way. The room was spacious and clean. However, the bed is too soft to be liking. As it is only a 2night stay, I didnt bother to request for anything which I think I should. Thin walls between rooms is a headache too. Noise is easily heard when people walk along the corridor. i guess this depends on luck. As the hotel is next to the road, you can imagine traffic noise etc. If you can bear with all these, it's perfect for a city stay. If not, look elsewhere perhaps or maybe get a room that is not facing the main road?

  • Stayed: March 2014, travelled on business
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3  Thank yagiza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Vancouver

Address: 655 Burrard Street, Vancouver, British Columbia V6C 2R7, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Vancouver
#13 Business Hotel in Vancouver
#17 Romantic Hotel in Vancouver
#18 Luxury Hotel in Vancouver
#19 Family Hotel in Vancouver
Price Range: £146 - £441 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hyatt Regency Vancouver 4.5*
Number of rooms: 644
Official Description (provided by the hotel):
Cosmopolitan. Urbane. Stylish. From the moment you arrive at the Four Diamond Hyatt Regency Vancouver, it’s clear there’s more here than meets the eye. Be treated to plush amenities and uncompromising service in a downtown Vancouver hotel that boasts the largest guestrooms, most impressive meeting and event facilities, romantic wedding venues, and accomplished catering staff of any accommodation in Vancouver.Help green the planet with a stay at Hyatt Regency Vancouver. The first downtown hotel to be awarded five keys, the highest rating, by the HAC Green Key Program our Vancouver Hyatt uses the services of Bullfrog Power (100% green electricity from wind power) for all its meeting rooms.Let the luxurious Hyatt Regency Vancouver be your ideal starting point to explore everything this dynamic city offers. Freshly updated to reflect the excitement and vibrancy of Vancouver, our hotel is surrounded by the bustling business center; moments from unique shops and engaging entertainment. For business travel or vacation, reward yourself with a stay at the favored choice of hotels in Vancouver, British Columbia. ... more   less 
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Also Known As:
Hyatt Regency Vancouver Hotel Vancouver
Hyatt Vancouver
Vancouver Hyatt Regency

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