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“Great centrally located hotel”

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Hyatt Regency Vancouver
Ranked #27 of 92 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Melbourne, Victoria, Australia
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great centrally located hotel”
Reviewed 14 August 2014

Clean modern hotel in a central location. Rooms were clean and spacious. Check in and out was hassle free. Had to pay for wifi in the rooms, however free wifi was readily accessible in the lobby, bar and breakfast areas. The view from the bar down the street was great!

  • Stayed July 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travel_BlackCat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (609)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
London, United Kingdom
Level 4 Contributor
39 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 13 August 2014

Stayed here recently with our two daughters and had a great time. Reception were friendly and a particular thanks goes to Mackenzie on the Concierge desk for sorting our our Whale watching trip and hire car (collected 10 minute walk away) despite a very busy bank holiday. The hotel is in a good location for shops, restaurants and the waterfront. Housekeeping was of a good standard and any requests for more toiletries were dealt with promptly. Beds were very comfortable and we would not hesitate to stay here again .

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank seday23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sacramento, California
Level 3 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 August 2014

I travel quite a bit in my job and stay at lots of hotel across multiple price points. I have experienced high end hotels with mediocre staff and reasonable priced hotels with incredible staff. I have had great rooms with terrific views and amenities and rooms that clearly should have been out of commission.

The Hyatt Regency Vancouver was fantastic. Updated rooms, great service. The General manager has set a magnificent tone that starts the moment you arrive and they open the door for you. You are promptly greeted at the front desk by a cordial staff. Check in was a breeze. I was upgraded to a fantastic room with a great city view.

The Regency Club could be expanded a bit, but the staff and food were superb. Staff was very helpful with suggestions for what to do in Vancouver, as was the concierge staff that provide where to eat, places to walk to and how to get back to the airport.

It is not often that you see the GM of a major hotel in the lobby, talking with guests, making sure the lobby is clean and insuring that guests are taken care of but clearly at this Hyatt that is the norm. For the three days I was there, I saw the GM throughout my stay in the lobby, helping guests, in the Regency Club checking with staff - he clearly understands and embraces the concept of customer service.

If you are looking for a hotel with a great location, updated rooms, superior service and an excellent price - then this is your ideal choice.

  • Stayed May 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
3 Thank Richard C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 3 Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 August 2014

Although check-in time is 4pm, we had established via a tel call the day before, that we could arrive anytime and if our room was not ready, they would store our luggage. This was particularly important as we were arriving from a cruise at 9:30 am, and the thought of hanging around for several hours with four cases to lug around was not a cheery one! In any event our room was free as soon as we arrived. Staff were very professional and helpful and the balcony room was spacious and comfortable. We had an excellent meal one evening at the hotel and the taster bar was fun....you could have three whiskies, beers or wines to taste, or you can stick to your usual tipple. This was a classy hotel, great location for the shops, restaurants, Canada place, harbour walk and Stanley Park. I recommend without any hesitation

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Edshred2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire
Level 3 Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 August 2014

Loved this hotel .. Rooms were very well thought out with all ameneties, furnishings to a high standard and very comfortable bed.
The location was just perfect right next to a train station and only 3 blocks away from the one that takes you to the airport.
Had cocktails in the taster bar and happy hour made them even more lovely.
Didn't use the gym, pool or hot tub but went to have a look and they were very inviting.

Room Tip: 32nd floor .. fantastic views to the harbour
See more room tips
Green Features: liked the separate bins for recycling and the reminder if we didn't want clean sheets and towels everyday
  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank jubious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 4 Contributor
42 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 August 2014 via mobile

We visited with family. The hotel is well located. Staff is very polite and friendly. Breakfast, parking and in room free wi fi are not included.
For those planning to visit whistler I would recommend staying in Squamish. Its good to be in whistler as early as possible. The drive from Vancouver is not a great use of home.

Stayed August 2014
Helpful?
1 Thank gg_sophia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami, Florida
Level 3 Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 August 2014

First time in Vancouver. Very nice hotel. Great location. Excellent concierge service. Comfortable and newly decorated room. On site self parking, there is a charge. Close to the action if you want it. Great restaurants nearby. Tried Salam Bombay for Indian food and it was delicious and open late! Also ate at Joey Burrard, was yummy as well! We had reservations for 3 nights and winded up staying a 4th and took a day trip to whistler! Gorgeous drive if you have time! I wouldn't look for another hotel, this was a great spot!
Enjoy!

  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank melove2eat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Vancouver

Property: Hyatt Regency Vancouver
Address: 655 Burrard Street, Vancouver, British Columbia V6C 2R7, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown , Coal Harbour
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Green Hotel in Vancouver
#13 Business Hotel in Vancouver
#17 Romantic Hotel in Vancouver
#18 Luxury Hotel in Vancouver
#19 Family Hotel in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Hyatt Regency Vancouver 4.5*
Number of rooms: 644
Official Description (provided by the hotel):
Cosmopolitan. Urbane. Stylish. From the moment you arrive at the Four Diamond Hyatt Regency Vancouver, it’s clear there’s more here than meets the eye. Be treated to plush amenities and uncompromising service in a downtown Vancouver hotel that boasts the largest guestrooms, most impressive meeting and event facilities, romantic wedding venues, and accomplished catering staff of any accommodation in Vancouver.Help green the planet with a stay at Hyatt Regency Vancouver. The first downtown hotel to be awarded five keys, the highest rating, by the HAC Green Key Program our Vancouver Hyatt uses the services of Bullfrog Power (100% green electricity from wind power) for all its meeting rooms.Let the luxurious Hyatt Regency Vancouver be your ideal starting point to explore everything this dynamic city offers. Freshly updated to reflect the excitement and vibrancy of Vancouver, our hotel is surrounded by the bustling business center; moments from unique shops and engaging entertainment. For business travel or vacation, reward yourself with a stay at the favored choice of hotels in Vancouver, British Columbia. ... more   less 
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Also Known As:
Hyatt Regency Vancouver Hotel Vancouver
Hyatt Vancouver
Vancouver Hyatt Regency

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