On entering the hotel, the foyer seems small and not particularly glamorous. However, this is entirely unimportant, as the hotel seems to strive to offer the highest possible standard of service. We stayed for five nights, and were very sorry to leave. The room was well appointed and comfortable, with a passageway from the door to the main room, thus minimising external noise. The bathroom was of a generous size, with a beautiful tiled shower and separate bath. Toiletries were regularly replenished, and the towels were huge and enveloping. When we requested one or two items, they were supplied extremely promptly and courteously. Given the fact that we were staying the hotel over the New Year weekend, we expected a lot of noise and disturbance. We received none at all. The reception staff were helpful, and the concierge Natalie is particularly to be commended in making enquiries on our behalf, as well as giving extremely clear directions. There seems to be a fair amount of job sharing going on, so that doormen sometimes double up as concierge, etc., and this seems to work smoothly. We had to check out extremely early (5.30 am), and this went very smoothly; an error in which we had been charged for a bottle of water which we had not consumed was corrected with the absolute minimum of fuss. If you wish to drink tea rather than coffee, they are very happy to supply a water kettle in addition to the coffee maker. The only slight criticism is that the teabag offered has a very strange taste. All in all, we were extremely happy with our stay at the Metropolitan. All the staff were friendly and helpful, and gave the impression of wanting us to be there, and to have an enjoyable time. The hotel is centrally positioned. If we revisited Vancouver, we would certainly stay there again.
- Official Description (provided by the hotel):
- The Metropolitan Hotel Vancouver is a luxury full service hotel in one of the best locations that the city has to offer. Arriving at Vancouver International Airport, take the Canada Line to Vancouver City Centre Station and from there, we are a mere two minute walk. 197 luxurious guest rooms and suites await you, all which feature extra large marble bathrooms; most of which feature separate bathtub and showers. Connecting rooms are available, as well as an array of suites. Diva at the Met, is the hotel’s iconic restaurant, serving the finest in local seafood, meats, poultry, vegan and gluten free dishes. Nightly specials in the lounge attract both a local and international crowd nightly. Our staff anxiously await your next visit. ... more less
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- Also Known As:
- Vancouver Metropolitan Hotel