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“The Best”

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Metropolitan Hotel Vancouver
Ranked #28 of 90 Hotels in Vancouver
Certificate of Excellence
2 reviews
“The Best”
Reviewed 22 August 2014

My daughter and I travelled for 2 weeks visiting Seattle, Vancouver and Whistler. This hotel was by far the best. Great bathrooms with toiletries, helpful staff and fantastic doorman again having read the reviews I think he was Japanese & certainly deserves a mention.

Room Tip: Higher rooms have better views.
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  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank beverley g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, Director of Sales at Metropolitan Hotel Vancouver, responded to this review, 28 August 2014
Thanks for your great comments. People do love our spacious marble bathrooms. And having a separate tub and shower is also a nice luxury. We will be sure to let our doorman know that his services were appreciated. See you again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (260)
Date | Rating
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English first
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 August 2014

We had an amazing experience last month at the Metropolitan Hotel. The entire team was incredibly responsive on our questions for things to do in the city and the central location was 2nd to none!

Very much enjoyed the fitness center, indoor pool and dining experience as well!

Room Tip: Every room appears to have nice views - loved the indoor pool also!
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  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Passion4IntlTravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, Director of Sales at Metropolitan Hotel Vancouver, responded to this review, 28 August 2014
Thanks for your great comments! We really appreciate this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 21 August 2014

We had recently stayed 2 nights at the Metropolitan Hotel for a family holiday. The location is perfect, close to activities, shopping and dining. The staff are excellent, and I love the soaker tubs in the bathrooms. Bottled water at night for turn down service is very nice too!

Room Tip: I like the Junior Suites, more space and lots of windows!
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  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank RNyhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, Director of Sales at Metropolitan Hotel Vancouver, responded to this review, 28 August 2014
Great comments! Thank you! And I agree, our Junior Suites are very nicely appointed, spacious and comfortable... probably my favourite room category in the hotel.
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Level Contributor
60 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 20 August 2014

Downtown Vancouver hotels can be very expensive in the summer tourist season, even mid-week. The Met is a high quality establishment with clean modern rooms, right in the heart of the downtown core. It's within walking distance of everything downtown, across the street from Pacific Ctr Mall and about a half block from the nearest Canada Line and Skytrain station (fastest way to the airport). Despite this, the prices are not outrageous...probably 2/3 what you'd pay at the higher profile Four Seasons across the street, but every bit as nice.

Room Tip: Traffic and street noise dies down in the later evening, but rooms higher up tend to be quietest.
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Peter J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, Director of Sales at Metropolitan Hotel Vancouver, responded to this review, 20 August 2014
We love your comments and can't wait to have you stay with us again! Happy summer to you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 August 2014

Metropolitan hotel is well located in downtown with easy walking to shopping, restaurants, and gastown. Doesn't look,like much from outside but perfectly pleasant inside. Nice rooms, bathtub, views of city and friendly staff. Room not equipped with kettle for tea making but but available on request. Free wifi, not like other city hotels. Would recommend staying here if location to downtown, harbour important.

  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Hilary P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, Director of Sales at Metropolitan Hotel Vancouver, responded to this review, 20 August 2014
We are glad you enjoyed your stay. Just give us a call ahead of time to let us know you need a kettle. We will have it ready for you!
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Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 August 2014

I stayed at The Metropolitan Hotel in Vancouver for 5 days during a convention.
The service was superb from the start. Here are a couple of interactions that I can recount, though it was overall an impressive staff.
As my booking was through the convention, Mark from the hotel's reservations department emailed me a couple of weeks before my trip to make sure my reservation was appropriate for what I needed (there were 3 of us, so we needed a roll-away for the standard room we booked). Due to arrangements with the convention, he could not immediately make the changes, but said he would as soon as the system allowed, and within the week, we were all set! We were grateful to find our room ready for us after a full day of traveling through 3 time zones.
I initially considered The Met because of the pool (long enough for swimming laps). Being excited to see it, we went to check it out right before closing after check-in. We were able to swim the next morning, but decided to check it out again that night to see if there were any features we missed. Upon seeing us twice near closing, the gentleman who took care of stocking and closing the area made a point to let us know that the pool opened early at 5:30am because he probably imagined we might’ve been frustrated to miss pool hours twice.
Check-out with Natasha was great, she knew about the convention and anticipated what we needed (our flight out was late, we needed to store our bags during the last day of the convention).
I unfortunately was not able to get everyone’s name, but the staff was accommodating and very pleasant (it made for a great start to my day after a swim and our housekeeper greeting us with a big smile and “good morning”).
Here’s some hotel features I feel worth mentioning : again, the pool which is about 36ft and 5ft depth had 3 lanes and great for lap swimming opens 5:30am-11pm and indoors (so it was not too cold to swim early in the morning or late at night), there is a whirl pool adjacent to it, the fitness center is next to the pool area (3 machines were within the room, but the fitness center itself was behind a glass tile wall.. the pictures I saw before my trip seem outdated perhaps), in the ladies room there is a dry sauna.
Some features within the room (we were on the 17th floor, corner room king bed with roll-away) : spacious enough for 3, separate shower and bath, Keurig machine (a kettle for making hot water could be requested, which we did), small balcony area to get fresh air and check the weather, quiet air conditioner, but room was comfortably cool so we left it off most of the time, quiet room/floor. One hiccup in this arrangement was the mini-fridge which was stocked with a private bar; small to begin with, it left very little room if we had drinks that needed to stand upright (had to transfer a carton of milk to a screw-cap bottle).
Features of the area : half a block from red metro line (direct to airport), half block from Vancouver Art Gallery, in downtown area with many shops and food options available (there wasn’t a meal we didn’t like), less than 10 minute walk to convention center and harbor area for buses and shuttles (and where cruise ships were docking), about 10 minute walk to Robson Street.
Even my friend with discerning taste mentioned she would stay here again. A definite return-to hotel the next time the convention is held in Vancouver.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Yan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paul H, Director of Sales at Metropolitan Hotel Vancouver, responded to this review, 28 August 2014
Wow! What an awesome review, thank you so much. I am happy to hear that you enjoyed your stay with us, and I hope that the convention went well for you too. I will be sure to pass your commentary to our staff who will adorn huge smiles I am sure.

We do hope to see you back again soon! Thank you so much!
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Bournemouth, United Kingdom
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 August 2014

This hotel is ideally situated for all downtown Vancouver. Just a short 5 min walk to the harbour side with many great restaurants. The shopping centre is literally just across the road with a great choice of shops. The hotel itself is very clean and modern, great hotel room with great views across the city. Only compliant was that there was no milk for our tea, (only coffee whitener) but this was easily rectified with quick call to room service. Great hotel. Staff very helpful.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Catherine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Metropolitan Hotel Vancouver

Property: Metropolitan Hotel Vancouver
Address: 645 Howe St., Vancouver, British Columbia V6C 2Y9, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Luxury Hotel in Vancouver
#23 Family Hotel in Vancouver
#27 Business Hotel in Vancouver
#27 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Metropolitan Hotel Vancouver 4*
Number of rooms: 197
Official Description (provided by the hotel):
The Metropolitan Hotel Vancouver is a luxury full service hotel in one of the best locations that the city has to offer. Arriving at Vancouver International Airport, take the Canada Line to Vancouver City Centre Station and from there, we are a mere two minute walk. 197 luxurious guest rooms and suites await you, all which feature extra large marble bathrooms; most of which feature separate bathtub and showers. Connecting rooms are available, as well as an array of suites. Diva at the Met, is the hotel’s iconic restaurant, serving the finest in local seafood, meats, poultry, vegan and gluten free dishes. Nightly specials in the lounge attract both a local and international crowd nightly. Our staff anxiously await your next visit. ... more   less 
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Also Known As:
Vancouver Metropolitan Hotel

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