Upon arriving in Vancouver, one day prior to our cruise departure, it was apparent that the hotel we had booked was not in a good part of town. Desperation set in and we hopped in a cab and headed back downtown to the Renaissance Vancouver Harbourside Hotel.
Upon arriving, a young but very Professional and understanding Miss Amanda Bye listened to our plight and got us into an amazing room at a last minute special rate. She was extremely helpful and kind and in a world of not so great customer service, Miss Bye exceeding all of our expectations and turned a very bad first night in Vancouver into a very good one!
The rooms and views are breathtaking, looking out over the harbor, the location is perfect, a few blocks from the Waterfront stop from using the SkyTrain from the airport and it's just a one block walk down to the waterfront itself where there is a plethora of restaurants and yummy eats such as gelato. The staff overall are very accommodating and the buffet breakfast is top notch.
I would not hesitate staying here again on our next visit and I would hire Miss Bye in a heartbeat if I owned any type of establishment.
Thanks again AMANDA!!!!
- Official Description (provided by the hotel):
- Defining Vancouver flare with opulent accommodations, exceptional service and a breathtaking view of Coal Harbour and the city, the Pinnacle Hotel Harbourfront welcomes travelers to discover the vibrant atmosphere of Downtown Vancouver. Our 442 guestroom provides a well-designed harbourfront escape, with locally inspired, full-service amenities and personalized service for your stay in Vancouver. ... more less
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- Also Known As:
- Renaissance Vancouver
- Vancouver Renaissance