Most aspects of this hotel we really enjoyed. We had a massive room at a very good price in a perfect location overlooking the beach. Breakfast really good with helpful staff with again great views. The hotel had a lovely feel to it being older with more character. However while most of the staff were helpful, with one lady in particular really going above and beyond, we were let down on the last morning of our stay. The hotel sent our pre booked airport taxi away, even though we were ready and waiting for it and weren't very apologetic about the error. We left our bags with them after checking out and when we returned to get our taxi they also couldn't find them for a while. This was a shame, becasue overall we had a great time at the hotel and loved the room and location.
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- Also Known As:
- Sylvia Hotel Vancouver