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“horrible bill but good hotel”

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Atrium Inn Vancouver
Ranked #61 of 92 Hotels in Vancouver
A TripAdvisor Member
“horrible bill but good hotel”
Reviewed 23 November 2005

i stayed with my family during august, so they gave us our rooms, so i saw the sheets on the bed weren't changed from the last guest. I called room service they came to change it and dumped the sheets (clean) on the floor. i was shocked and very grossed out. then afterwards when i got the bill they charged me too many times because i cancelled one room and they stilled charged me. the accoutants there stink!

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Sandwich, United Kingdom
Level 6 Contributor
115 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 262 helpful votes
Reviewed 10 November 2005

Other reviewers note that this hotel is quite out of the centre - it's a fifteen minute bus ride (take the 10 or 16) into the centre of Vancouver ($2.25 CAD), which seems fine given the excellent rates and free parking.

The hotel's rooms are above-spec for Holiday Inn Express - presumably because the place used to be the Atrium Inn, and was relatively recently converted to the HIE format. Beds are comfy, linens etc are of excellent quality. In short, a bargain!

  • Stayed November 2005
    • Value
    • Rooms
    • Cleanliness
Helpful?
18 Thank Thomas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 29 August 2005

My family and I made a visit to the PNE and spent 1 night in this hotel. We choose the Holiday Inn on Hastings as it was the closest hotel to the PNE. The staff was very friendly and helpful and the hotel itself had all the ammenitites of your usual Holiday Inn. It was very handy to be so close to the PNE fair grounds and not have to worry about parking. Our room was clean and well-equipped. However, it did show signs of age (e.g. stains on the carpet and loose door handles). For being on a busy street our room was not too noisy. If you are planning a visit to the PNE, this Holiday Inn is worth considering.

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
16 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 13 August 2005

I was thrilled with our stay at the Holiday Inn Express this past week. I took my children for a quick three day trip to Vancouver to Playland and chose this hotel because of its proximity to exhibition park. We were slightly concerned because of it's location on Hastings street, as we know Vancouver well, but we had no problems at all. The underground parking was very handy and the breakfast provided every morning had something for all my picky eaters. As we travelled to different destinations around the city it was handy to have a hotel in such a central location. It was a very quick and direct trip to Stanley Park for example.

The front desk staff was great and very friendly and the hotel was beautifully clean. The only problem we had was when we tried to access the in room movies and the system was down. This was NOT the fault of the hotel but they did their best to fix the problem and took no time in contacting us once the problem had been fixed so that the kids could see their movie.
We would surely stay at this location again

Stayed August 2005
Helpful?
18 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
Level 4 Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 9 August 2005

We just got back from a great weekend mini getaway to our most favourite big city - Vancouver!!! We decided to stay at the Express to give it a try and our wallet a break from the more expensive hotels in downtown.

The hotel is in the eastern portion of Vancouver City. You will definitely need a car, as it is too far to walk to the Skytrain metro/subway. Not a bad part of town, just a couple of km away from downtown and all of the action.

The front desk was nice and courteous. The room was very nice and we were very impressed with the toilettries (sp) as they were prettu upscale for an express/budget oriented hotel. The towels and linens were clean and plentiful and the movie selection (not that we used it at all) was also very plentiful and current.

All in all, a great hotel just a bit too far from downtown!

  • Stayed August 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
11 Thank rchilde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birch Bay, Washington
Level 6 Contributor
200 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
Reviewed 30 April 2005

We just completed a stay here. Two infant grandchildren and their parents stayed on another floor. We all know Vancouver quite well and were pleasantly surprised to find this place. It is within walking distance of the old Pacific National Exhibition site and its Playland and up to a 10-15 minute drive to downtown. The staff throughout were pleasant and professional. We found the rooms modern and clean. We had brought our laptop and were pleased to discover complimentary in-room high-speed wireless. The parking is free, and in a well-lit basement garage that you have to swipe with your room card to open. The complimentary continental breakfast buffet was well above average.

Don't stay here for the location (unless you want to be in Vancouver's East End for a specific reason), but it's not a bad drive into downtown and for an all-included total price of less than $100 Canadian we really enjoyed it.

  • Stayed April 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank No_Fixed_Address
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aberdeen, Scotland
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 25 November 2004

We enjoyed our time in this splendid hotel during our stay in Vancouver this summer. I was horrified to read some of the reviews when I returned from holiday and wanted to right the wrongs which I felt were portrayed in the bad reviews. I was delighted to see, however, that other people shared our excellent impression of this hotel. Very friendly staff, clean large rooms and wonderful choice at breakfast time. Would certainly return if we go back to Vancouver

Helpful?
14 Thank themusicman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Atrium Inn Vancouver

Property: Atrium Inn Vancouver
Address: 2889 Hastings St E, Vancouver, British Columbia V5K 2A1, Canada
Region: Canada > British Columbia > Vancouver
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#52 Business Hotel in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Atrium Inn Vancouver 3.5*
Number of rooms: 100
Official Description (provided by the hotel):
'You'll Love It In Here' at our Vancouver Hotel. The Atrium Inn Vancouver is located minutes from downtown Vancouver. Our boutique-style hotel is close to everything in Vancouver. Are you searching for a pet friendly, Vancouver hotel near fun and exciting attractions? When you stay at the Atrium Inn Vancouver you can catch a game at the Pacific Coliseum, venture to PNE and Playland, or explore Stanley Park. Smart business travelers enjoy staying in our Vancouver hotel suites or executive rooms. Our location off Trans Canada Highway 1 makes it easy to get to meetings. Rogers Sugar, ECOMM, Metrotown, BCIT and other businesses are nearby. Make your event a success with our meeting rooms and A/V rental equipment. With free high-speed, wireless Internet access, you'll have a productive stay in Vancouver. You can burn calories at our fitness centre, get a good night's rest on our triple-sheeted beds, and start the morning with a buffet breakfast with hot and cold items. ... more   less 
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Also Known As:
Holiday Inn Express Vancouver Hotel Vancouver
Vancouver Holiday Inn Express
Holiday Inn Vancouver

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