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“Great location!”

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Fairmont Waterfront
Ranked #10 of 90 Hotels in Vancouver
Certificate of Excellence
GreenLeadersPlatinum level
Toronto, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location!”
Reviewed 12 June 2012

We just came back from Vancouver where we stayed at the Fairmont Waterfront hotel which was
actually our second time. We had a lovely room overlooking the harbor where all the cruise boats come in! We enjoyed sitting in the bar and looking at the view.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jillyb58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, 13 June 2012
Dear Guest, Thank you so much for taking the time to leave a review on TripAdvisor. It is truly rewarding to read your comments and hear that you had a great time with us here. Thank you for selecting the Fairmont Waterfront once again, and we look forward to hosting you on your next visit to our beautiful city. Sincerely, Ian Pullan, General Manager
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3,178 reviews from our community

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Rating summary
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  • Service
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Traveller tips help you choose the right room.   Room tips (884)
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Houston
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2012

The entire staff provided the highest quality of service. The room very clean, bed turned down daily with an awesome view of the waterfront. Highly refer to anyone visiting Vancover. Thanks for a wonderful stay and being made to feel so welcome.

Room Tip: Waterfront view.
See more room tips
  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, 13 June 2012
Dear Guest, I was happyto read that you enjoyed your recent stay and will be sure to share your kind words with the entire team. Thank you for choosing to stay with us here at The Fairmont Waterfront and for taking the time to complete a review on TripAdvisor – we do hope to welcome you back soon. Sincerely, Ian Pullan, General Manager
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Yuma
Level Contributor
129 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 11 June 2012

If you are lucky and are assigned a room looking over the harbour there is no better place to stay. The rooms are spacious ... clean and quiet. The beds are comfortable. Nightly turn down service is such a wonderful treat! Just walk out the door and cross the street to Canada Place for cruise ship watching or head down the waterfront walk to gaze at the water and all the activity that happens there. Super restaurants in the hotel and within walking distance. Staff are super ... from the daily housekeeping gals to the doorman ... all are cheerful and always ready to assist. If you stay a couple of days most of them will greet you by name. The rooftop pool and chef's garden are delightful places to while away a few hours. There is a food court in the basement and access to the Sky Train and Sea Bus Terminal. Great location.

Room Tip: Try to get a room overlooking the harbour.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank snowbirdYuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, 13 June 2012
Dear Guest, Thank you so much for taking the time to complete a review of The Fairmont Waterfront. I am so glad that you enjoyed our harbour views and great location and will take great pleasure in sharing your gracious words with the entire team here at the hotel. Thank you again for choosing to stay with us and I do hope we have the opportunity to welcome you back on your next visit to beautiful Vancouver. Kind regards, Ian Pullan, General Manager
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London, United Kingdom
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 10 June 2012

We have stayed here every year for the past five years. The staff are great and remember you. Steve on the bell desk and Emily in the Heron restaurant are particular favourites with the kids. The service is slick and the food what you would expect from a city hotel. The outdoor pool is great although on the chilly side but an indoor hot tub soon warms you up. Worth joining the fairmont program for it's additional benefits and ease of check in - keys held by the bell boys and given to you when you arrive avoiding having to stand in line which is a great perk with young children.

Room Tip: The higher floors are better and if they face the harbour you can see the float planes landing
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Brycestone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, 15 June 2012
Dear Guest, I would like to thank you for taking the time to post a review and to share your family’s recent experience; we are truly honored that you have chosen to stay with us for five consecutive years. I was pleased to read that you thoroughly enjoyed your stay - we are very proud of our colleagues and the level of service they strive to provide, so it gives me great pleasure to be able to share your fantastic feedback with Steve, Emily and the rest of our team. Thank you again for choosing to stay with us here at The Fairmont Waterfront and we hope to welcome you back once again next year! Sincerely, Ian Pullan, General Manager
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los angeles, ca
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed 9 June 2012

We recently stayed at the Fairmont Waterfront due to a business convention. If you are looking for luxury and relaxation, this is not the place. The location is directly across from Canada Place as well as cruise ship dock. It also has a food court down stairs below the hotel lobby. It is in a downtown location, so expect hustle bustle. It's also right next to train lines. As for the hotel itself, it is in need of a renovation. The lobby is very small, and the rooms are old. I find the room to be very dusty as I can see a layer of dust on furnitures. If you have a tendency to have allergy, you better stay away. I can understand selecting this hotel for business travel, but if you are on vacation, please look elsewhere.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank linbay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, 11 June 2012
Dear Guest, I would like to thank you for taking the time to comment on your recent experience with us here at The Fairmont Waterfront. Guest feedback is very important to us as we consistently review our practices to ensure we offer our guests the service and products they deserve. I was concerned to read your review and I sincerely apologize for your disappointment in our hotel facilities and location. The Fairmont Waterfront prides our self on our outstanding location, being connected to numerous forms of transportation, including the underground Canada Line train from the airport mentioned in your review. Many travelers do stay with us for business conventions, and appreciate the close proximity to the Convention Center, Canada Place cruise ship terminal, and the trendy restaurants in historic Gastown, but we are also just steps away from many popular outdoor attractions like Stanley Park and the sea wall, making us popular with leisure and tour travelers alike. You may be interested in hearing that we are undergoing a guest room refurbishment which will see many new upgrades to the rooms; however please rest assured that dusty guest rooms are not acceptable and I will be following up with my team here regarding your comments. I would love the opportunity to discuss your feedback with you personally, and would appreciate any further insight and recommendations for improvement that you could provide; please contact me at ian.pullan@fairmont.com or by phone at 604-691-1892. Thank you again for choosing to stay at The Fairmont Waterfront and I look forward to speaking with you soon. Kind regards, Ian Pullan, General Manager.
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Houston, Texas
Level Contributor
171 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 9 June 2012

This is a first class hotel situated on the harbor in Vancouver. Make sure you request a waterfront view. It is worth the extra cost for this fabulous view.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dstillwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this review, 11 June 2012
Dear Guest, Thank you for taking the time to leave a review on TripAdvisor. I was pleased to read that you enjoyed our mountain and harbour views, you may be interested to know that 2/3 of our guestrooms feature water views, with the remaining guestrooms overlooking our third floor herb garden. Thank you for selecting the Fairmont Waterfront, and we look forward to hosting you again on your next visit to our beautiful city. Sincerely, Ian Pullan, General Manager
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Vancouver, Canada
1 review
Reviewed 7 June 2012

Salute to their kitchen. They are well planned everything and associated with good cooks.
I like the door service the best: fast, courteous and helpful.
The common areas including restroom are always clean.

  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kate C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fairmont Waterfront

Property: Fairmont Waterfront
Address: 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vancouver
#5 Business Hotel in Vancouver
#7 Family Hotel in Vancouver
#8 Luxury Hotel in Vancouver
#9 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Fairmont Waterfront 4.5*
Number of rooms: 489
Official Description (provided by the hotel):
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 newly renovated Vancouver Waterfront hotel rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates. ... more   less 
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Also Known As:
Fairmont Waterfront Hotel Vancouver
Fairmont Hotel Waterfront
Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont
Fairmont Waterfront Vancouver

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