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Fairmont Waterfront
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Reviews (3,587)
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Reviewed 15 April 2014

Great stay in Vancouver
While in Vancouver for the CPMA trade show I found the Fairmont to be excellent. The location is perfect to discover downtown Vancouver, right next to the convention center and with great vieuws over the harbour.

  • Stayed: April 2014, travelled on business
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Nicolas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this reviewResponded 17 April 2014

Dear Guest, Thank you so much for your review – I am so glad that you enjoyed the CPMA event! We do our best to provide exceptional service, and I'm thrilled that was your experience. I look forward to welcoming you back on your next visit to our beautiful city! Sincerely, Indu Brar, General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

Great hotel in a great location - recent upgrades to the rooms and bar and restaurant are great. Service is excellent and staff make an effort to remember you and engage on return visits - great for business or leisure trips

  • Stayed: April 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Brycestone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this reviewResponded 17 April 2014

Dear Guest, Thank you so much for your review! I am so glad that you enjoyed our beautiful new product and I will be sure to pass on your kind words to our colleagues. I look forward to welcoming you again! Sincerely, Indu Brar General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2014

We were attending a Convention in Vancouver & this was one of the hotels recommended. The location is perfect. I really recommend room 2203 , as it has a beautiful view of the harbour & mountains. The float planes are constantly coming & going & there's always something to watch. The room is right next to the elevator ,but it wasn't noisy. The staff was great & made a point of calling us by our name. The only thing that lets this hotel down ,is it's restaurant / bar area. It was very cold in atmosphere & the food choices were somewhat limited. The location is great as it's close to Gastown & right on the waterfront. The elevator security was somewhat lacking,as not everyone had to use their keycard to access them . Overall we really enjoyed our stay ,especially as our loyalty points got us upgraded to a suite for 3 nights !!

  • Stayed: April 2014, travelled on business
    • Value
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Zywot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this reviewResponded 15 April 2014

Dear Guest,

Thank you so much for taking the time to share your review. I was thrilled to read that you enjoyed your room and our amazing views - I too love to watch the float planes landing in the harbour. I was concerned to hear of your disappointment with your dining experience, please know I will be sharing your feedback on ambience and menu choice with our culinary team personally. Thank you again for choosing to stay with us at The Fairmont Waterfront and I do hope we have the opportunity to welcome you back to our beautiful city in the very near future.

Warm regards,
Indu Brar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 April 2014

We have never paid this much for a room. But our daughter's Forestry Ring ceremony was being held there and so we thought why not. It was nice but thought, WiFi, and breakfast and parking should be included for the price. Staff was nice and really loved the view, a city/harbour view. Beds were fine. Could not figure out how to work the keurig coffee maker, as we have never used one. We did enjoy the robes...lol

  • Stayed: March 2014, travelled with family
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Thank seagleson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WaterfrontVancouver, General Manager at Fairmont Waterfront, responded to this reviewResponded 14 April 2014

Dear Guest,

Thank you for taking time to submit a review - it is very much appreciated. I was pleased to read that you enjoyed our beautiful views and I do hope that your daughter's ceremony was a big success. Thank you for the feedback with regards to the inroom keurig coffee machine, I will be sure to review with my team to see if there is an opportunity to provide better instructions for new users.

Warm regards,
Indu Brar
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2014

Great location to many downtown neighbourhoods. Bikes on hand to make getting around easier and fantastic and knowledgeable concierges to get you on your way. Rooms are well appointed with all the usual amenities but the pillows are superb.

  • Stayed: March 2014, travelled on business
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Fairmont Hotels & Resorts
Thank Lenka L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this reviewResponded 11 April 2014

Dear Guest,
Thank you so much for your review! We do our best to provide exceptional service, and I'm thrilled that was your experience. I look forward to welcoming you again!
Sincerely,
Indu Brar
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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