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“Great location-high priced”

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Fairmont Waterfront
Ranked #10 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersPlatinum level
Port Orange, Florida
Level Contributor
34 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great location-high priced”
Reviewed 26 August 2014

It was a great hotel, close to everything we wanted to walk too. Also we got off the cruise boat and it was across the street. If you want wifi there, the trick is to join their club before you go & then it's free. Otherwise it was 14.00 a day. For the price of the room it SHOULD be free but one of the patrons we talked to gave us that hint.

Room Tip: View over the harbor was fantastic.
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank imarion1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 27 August 2014
Dear Guest,
Thank you very much for your review! I'm so glad you enjoyed your stay and our great location. I'm also pleased to welcome you as a new member of our Fairmont President's Club!
Warm regards,
Indu Brar
General Manager
Report response as inappropriate
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3,129 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (870)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
Espoo
1 review
Reviewed 26 August 2014

The room was very nice and the hotel is comfortably close to the convention centre. The breakfast was excellent, although quite expensive. I encountered problems with the wireless Internet connection at times (sold separately), but otherwise I enjoyed the stay very much.

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Markus K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 27 August 2014
Dear Guest,
We're so pleased to offer a spectacular location in the heart of downtown Vancouver and right across the street from the Vancouver Convention Centre. I'm very pleased you had a great stay and will also make sure our team is letting everyone know that we provide complimentary Internet access to our Fairmont President's Club guests, our free loyalty program. I hope to welcome you again!
Sincerely,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
esher, surrey, UK
Level Contributor
147 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 26 August 2014

The location of this hotel is very convenient for travelling around the city and the rooms are spacious and very comfortable. The quality of the furnishings and the cleanliness of the rooms make it a joy to spend time in.
All the staff from Hayley on the front desk to Roco in ARC- their superb restaurant - are knowledgeable and friendly. If you happen to be going on a cruise as we were, they have a check in service at the hotel where they come to your room on the morning of your cruise, check your tickets and passports and take your luggage. Great idea and leaves you free to enjoy the rest of the day in Vancouver.
They have a nice outdoor pool and on the same level they have a bee garden where you can take a tour if you like. It's a very environmentally friendly hotel as is the city.
All in all a great place to stay

Room Tip: We upgraded to have a corner room with 60 degree panoramic view - room 2007 - worth the small upgrad...
See more room tips
Green Features: Very environmentally friendly with recycling bins all around and notices about reusing linen and towels.
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jacki_dee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 27 August 2014
Dear Guest,
The Fairmont Waterfront is a great hotel for anyone visiting Vancouver with its central downtown location. We're also pleased to offer complimentary baggage transfers for our guests departing on cruises. I'm so pleased you enjoyed your stay, the great service that Hayley, Rocco, and the rest of our team provided, and the fantastic views from one of our Signature Harbour View Corner Rooms. I hope to see you again soon!
Warm regards,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norcross, Georgia
Level Contributor
88 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 25 August 2014

Ideal location near the water, but the room is just average for the high price.
We took advantage of the bicycles and toured Stanley Park.
The hotel staff were friendly and helpful.
However the service in the bar was a bit slow and indifferent.

We'll try another hotel on our next Vancouver visit.

  • Stayed June 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Mike P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 26 August 2014
Dear Guest,
I'm sorry to read that your stay did not meet your expectations. However, I'm very pleased to let you know that we are in the midst of renovating our entire hotel. 75% of our guest rooms have been complete, with the remainder being completed at the end of the year. I hope we can welcome you again to see the amazing changes we've made!
Sincerely,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St Kilda East
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 25 August 2014

The best hotel in a great location.

The staff are the best.they really make this place a great place to stay.

So helpful and friendly- what ever we asked or needed they sorted for us. Using the bikes to asking question about getting around. They really did make us feel at home.

The hotel is great- comfy bed, big rooms - just very good.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
2 Thank Jonathan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 26 August 2014
Dear Guest,
Knowing that you had such a fantastic stay with us means a lot to me and my team, especially because the service that you received played such a large part in your experience. I hope we can see you again soon!
Warm regards,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mission Viejo
1 review
Reviewed 25 August 2014

great hotel in a great location. Hotel staff was the best. I can't say the same thing about the custom agents at the train station. Canada did not make me feel welcomed into there country. But the staff made up for it with great service and made me and my wife feel welcomed

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Fairmont Hotels & Resorts

Helpful?
Thank Patrick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 26 August 2014
Dear Guest,
Thank you for completing this review and our JD Power review. I'm very pleased to hear that your enjoyed your stay with us and hope we can welcome you again.
Warm regards,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northampton, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 August 2014

We have stayed in some nice hotels around the world, but it's our first 'Fairmont' experience..

We're a British family of 4, who decided to spend a week in Vancouver prior to a weeks Alaskan cruise.

We stayed in a Gold level West Coast suite and from the moment we arrived we have had fantastic service.

Miriam and her hard working colleagues on level 9 really go out of their way to ensure their guests are looked after. The gold level of service really is 'a hotel within a hotel' and we never had to use front desk/main hotel concierge for anything.

Clean, smart and extremely well positioned the Fairmont Waterfront offers everything.

Superb!!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Smiffy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FWsocialmedia, General Manager at Fairmont Waterfront, responded to this review, 26 August 2014
Dear Guest,
I'm thrilled to read what an amazing stay you and your family had while visiting The Fairmont Waterfront. It sounds as though your experience was exactly what we strive to provide every one of our guests. Thank you for your review. I look forward to welcoming you again!
Warm regards,
Indu Brar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fairmont Waterfront

Property: Fairmont Waterfront
Address: 900 Canada Place Way, Vancouver, British Columbia V6C 3L5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vancouver
#5 Business Hotel in Vancouver
#7 Family Hotel in Vancouver
#8 Luxury Hotel in Vancouver
#9 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — Fairmont Waterfront 4.5*
Number of rooms: 489
Official Description (provided by the hotel):
The Fairmont Waterfront luxury hotel showcases the best of Vancouver. Conveniently situated beside the Canada Place Cruise Ship Terminal and adjacent to the Vancouver Convention Centre, this luxury Vancouver hotel has a central harbour location, ideal for any stay. Guests can enjoy shopping, trendy restaurants, art galleries, Gastown, Chinatown and famous Stanley Park all within steps of our doors. This Four Diamond urban retreat is world renowned for its warm and welcoming service and truly showcases the best of Vancouver. The 489 newly renovated Vancouver Waterfront hotel rooms are spacious, elegantly appointed with distinctive amenities and showcase spectacular city, mountain and harbour views through floor-to-ceiling windows. The Fairmont Gold floor is an exclusive hotel within a hotel, featuring complimentary breakfast and evening canapes, personal concierge service and an exclusive lounge and terrace with harbour-views. Visit the on-site restaurant ARC. The culinary team embraces fresh, local and sustainable ingredients complemented by hotel-grown herbs from the 2,100 square foot rooftop garden and honey from the on-site honeybee colony. Expect simple, flavor focused cuisine, cooked with flawless execution appealing to discerning or emerging palates. ... more   less 
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Also Known As:
Fairmont Waterfront Hotel Vancouver
Fairmont Hotel Waterfront
Fairmont Hotel Vancouver
Fairmont Vancouver
Vancouver Fairmont
Fairmont Waterfront Vancouver

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