After 3 hours of being told rooms will be ready "shortly" I was somewhat irritated. By 4pm the lobby resembled a refugee camp full of sad and desperate guests waiting for a room. At 4:30pm I finally got a room and count myself as one of the lucky ones. Clearly they have a serious problem with the housekeeping dept. I travel on business every two weeks and I have experienced what I did today.
To be fair to the hotel, the rooms and public areas are nice and the food is excellent. I will likely come back here in off-season but will avoid like the plague in the future during summer.
- Official Description (provided by the hotel):
- The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at Vancouver Marriott Pinnacle Downtown Hotel, a top choice among hotels in Vancouver, BC. Located in the heart of Downtown Vancouver, we are steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers to our waterfront hotel, which is a premier choice for Downtown Vancouver hotels near dining, entertainment, and more. With beautifully designed accommodations and first-class service, you will thoroughly enjoy a comfortable stay with us. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. At our Showcase Restaurant and Bar, you will be able to find exceptionally delicious West Coast cuisine. Showcase is the place where locals and our hotel guests feel at home while they are discovering new fare and new experiences. Stay with us! Our Vancouver waterfront hotel offers an exceptional experience for a business or leisure visit to Vancouver, British Columbia, Canada. ... more less
- Reservation Options:
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- Also Known As:
- Marriott Vancouver
- Vancouver Marriott