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“Vancouver BC Visit”

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Vancouver Marriott Pinnacle Downtown Hotel
Ranked #26 of 89 Hotels in Vancouver
Certificate of Excellence
GreenLeadersSilver level
Wilmington, Delaware
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Vancouver BC Visit”
Reviewed 6 August 2014

I wanted to visit Vancouver since they had the Olympics in that city. What a gorgeous city, clean, visitor friendly and plenty to do. Buy a hop on, hop off pass, catch the trolley and go through Stanley Park. Beautiful, large rose garden, excellent meal at the Fish House in the park and the aquarium was a really terrific place to visit. Then on to Granville Island via ferry (included in trolley pass)...neat shops, many eateries and a great market. Food is a bit pricey but by looking around some, there are good eateries that are not as expensive. For the adventurous, you can take a tram or a challenge walk up Grouse Mountain.

Room Tip: For a view of the waterfront, request a corner room on one of the top floors..fantastic view!
See more room tips
Green Features: Very green, as with other Marriott's I have stayed at, there is a program in place to conserve water by changing bedding every few days as well as same with towels.
  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Cricket953
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,725 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (463)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Hong Kong,
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 August 2014

Nice rooms, very helpful staff. Two minute walk to the water front and much cheaper rates than the hotels right on the water front.

The small coffee shop around the corner makes much better coffee than the Starbucks across the road.

In-room Wi-Fi is dear (just under $16) but I signed up for Marriott's reward program and charges were waived.

Would definitely stay here again.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank JohnFHKG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ABBOTSFORD B.C. CANADA
Level Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 August 2014 via mobile

Well this must be the tenth time we have stayed here. Great location, good lounge and amazing staff. The location is perfect. A little walk will get you to Stanley Park or Gas Town. Will go back again soon. A lot of good food locations close by is always a bonus too.

Stayed August 2014
Helpful?
Thank Twarkman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newtown, Pennsylvania
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 5 August 2014 via mobile

The hotel was spot on for amenities and location. The staff is helpful and friendly; great service at the bar (shout out to Alvin for giving great tips for Vancouver sites) the hotel restaurant is great (try the fish chowder ) and the breakfast was delicious. We stayed 2 days post cruise and have determined we will return for a longer stay to see more of Vancouver .
Only negative is the hotel charges for WIFI in your room but free in lobby. Get with the program marriott WIFI should be included

Stayed July 2014
Helpful?
Thank Boscoeurotraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
157 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 5 August 2014

The Marriott Pinnacle Hotel is situated close to the water and within close walking distance to both shopping and business areas. The rooms are spacious, clean and nicely decorated. If you like beds a little on the soft side, then you will have a comfortable sleep. There is no in-house coffee shop but there is a Starbucks across the road and a smaller coffee shop next door. The gym is great with plenty of equipment and a nice view onto the streets below. There were a couple of things that we felt were missing, which detracted from our experience. For example, there was no water in the rooms, no mini bar, no CNN, no in-house movies and no free wifi. Also, the rate of $40 per day for parking was a little steep.

Room Tip: Definitely ask for a room on the top floors to make the most of the view. We had an 8th floor room a...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank SagMoonTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review, 17 August 2014
Dear SagMoonTravels,

Thank you kindly for taking the time to provide us with some feedback. I apologize for your disappointment in the parking rates. I can understand your concern as Vancouver parking rates can be expensive. Unfortunately, the parking lot is managed by a third-party and the hotel does not have any jurisdiction in regards to rates or operations.

Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future.

Best Regards,
Joann Pfeifer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Surrey, Canada
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 4 August 2014 via mobile

My wife and I spent the night here for an in town vacation. Location is perfect to enjoy the Vancouver sights. Our room was very nice. Corner suite with view of the water. The bathroom was a good size and had a window, rare in a hotel room. Parking and breakfast was included in our rate. Service was excellent. Would stay here again.

Stayed August 2014
Helpful?
Thank CGOOD39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palm Harbor, Florida
Level Contributor
105 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 2 August 2014

We arrived at the Vancouver Marriott Pinnacle Downtown Hotel on the 30th of June, the day before Canada Day. The hotel is about two blocks from Canada Place. We were there for a Princess cruise to Alaska and surprised how close to the pier we were. We had 2 days to enjoy Vancouver and the best way to enjoy Vancouver is the Hop-on, Hop-off tour buses, which stops just right out the front of the hotel. In the hotel lobby you can purchase your passes for the Hop-on, Hop-off.
We also were pleased at how friendly and helpful the staff of the Marriott is. I know first hand how willing the staff was to help out, You see one of our bags was delayed in Lax for the 2 days we were in Vancouver, The staff helped out to find our bag and on our check- out day they told us the bag had been found and will be at the pier before you board your ship, By Gum the bag was there waiting for us, This really made our day, Our hat is off to the Staff of the Marriott and will book this Marriott again!!
The Marriott's prices for their rooms are good for this location; the restaurant by the lobby has good food, breakfasts where outstanding with a nice street view from the bar & restaurant, Also the hotel is very quiet at night but busy during the day! Thanks Vancouver Marriott for everything......
Happy Traveling;
John Scalise
Dunedin, Florida

Room Tip: Book a high floor. And the Hop-on, hop-off buses can be picked up right in front of the Marriott
See more room tips
Green Features: Yes environmentally-friendly, We agree with that statement!!
  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
Thank scalise12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VanMarriottPinnacle, General Manager at Vancouver Marriott Pinnacle Downtown Hotel, responded to this review, 17 August 2014
Dear scalise12,

Thank you so much for taking the time to provide us with some feedback on your recent stay. I am thrilled you hear that you received such friendly and helpful service from our Marriott team. Travelling can be stressful and exhausting, and everything we do is aimed at providing you with the best travel experience possible. Its great to hear we were able to track down your luggage and have it delivered to the Princess Cruise Lines in time for your departure!

Thank you for your kind words and we look forward to welcoming you back to the Vancouver Marriott Pinnacle Downtown when your travels bring you back to this area.

Best Regards,
Joann Pfeifer
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Vancouver Marriott Pinnacle Downtown Hotel

Property: Vancouver Marriott Pinnacle Downtown Hotel
Address: 1128 Hastings St W, Vancouver, British Columbia V6E 4R5, Canada
Region: Canada > British Columbia > Vancouver > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Green Hotel in Vancouver
#17 Luxury Hotel in Vancouver
#21 Family Hotel in Vancouver
#22 Business Hotel in Vancouver
#29 Romantic Hotel in Vancouver
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Vancouver Marriott Pinnacle Downtown Hotel 4*
Number of rooms: 438
Official Description (provided by the hotel):
The awe-inspiring North Shore Mountains set the stage for a wonderful stay here at Vancouver Marriott Pinnacle Downtown Hotel, a top choice among hotels in Vancouver, BC. Located in the heart of Downtown Vancouver, we are steps away from the Cruise Ship terminal and the Vancouver Convention Centre. We welcome business and leisure travellers to our waterfront hotel, which is a premier choice for Downtown Vancouver hotels near dining, entertainment, and more. With beautifully designed accommodations and first-class service, you will thoroughly enjoy a comfortable stay with us. Most of our rooms offer excellent views of downtown Vancouver, or of Coal Harbour and the mountains. At our Showcase Restaurant and Bar, you will be able to find exceptionally delicious West Coast cuisine. Showcase is the place where locals and our hotel guests feel at home while they are discovering new fare and new experiences. Stay with us! Our Vancouver waterfront hotel offers an exceptional experience for a business or leisure visit to Vancouver, British Columbia, Canada. ... more   less 
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Also Known As:
Marriott Vancouver
Vancouver Marriott

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