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“Great hotel, wonderful staff, PERFECT location!”

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Delta Hotels by Marriott Vancouver Suites
Ranked #29 of 89 Hotels in Vancouver
Certificate of Excellence
Level Contributor
45 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Great hotel, wonderful staff, PERFECT location!”
5 of 5 bubbles Reviewed 8 March 2012

Nice & quiet room, floor 7. End room, felt nice & spacious, separate bedroom and living area. Windows opened too, which was great. Nice to be able to get fresh air into the rooms. Storage plentiful and really well thought through. 

Room service staff were very attentive, helpful & friendly.

Only issue was the bath. It is AWFUL. Very shallow & the end of it is practically vertical so no chance of lying back and having a relaxing soak. Also very short in length.

Delicious food in the bar downstairs, very reasonable prices & tasty food. Great atmosphere, staff very friendly & helpful.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank secretskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drdeltaDVS, Assistant Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 12 March 2012
Dear secretskier,

Thank you for taking the time to write a review on your stay with us.

It's wonderful to read that you had a such a great experience, however, I am sorry to read that the bathtub did not meet your expectations. We value our guest's comments as it assists us in improving our standards. I will pass on your comments to the appropriate staff members.

I hope to welcome you back to our hotel again soon.

Cheers,
Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,335 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
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English first
Wetherby, United Kingdom
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 8 March 2012

I stayed at the Delta Suites Hotel as I was on busines in Vancouver. I'd had a long flight with mutiple stops and, chatting with the reception staff expressed surprise that I was going to be charged for internet access; my room was immediately upgraded and the internet access was free of charge.

My room was large, appeared newly decorated and furnished. As I was staying for an extended period, I asked the same receptionist for a kettle, small fridge and microwave. These were provided within an hour of my request.

The hotel has a small but well appointed business centre for printing documents, boarding cards etc. The staff attitudes very good throughout the hotel.

The hotel is very centrally placed in Downtown Vancouver, close to the Harbour (for trips to Vancouver Island) and to the railway station from where the Harbour Ferry, Skytrain and West Cost trains run.

Lots of good restaurants nearby and the Steamworks pub/brewery is about five minutes walk next to the Central PAcific railway station

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maguirecn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drdeltaDVS, Assistant Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 9 March 2012
Dear maguirecn,

Thank you for taking the time to write a review of your stay with us.

I am happy to read that our staff we able to recognize your needs right away and were able to act upon it in a timely manner. I will pass over your comments to the staff.

I hope we will see you again soon in the near future.

Cheers, Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edmonton
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 7 March 2012

Kudos to this hotel. It's obvious this hotel gets it!
The facilities are top notch, comfortable quiet rooms - but even more important the staff are genuinely friendly and they really care about your stay and your experience. This Delta obviously hires their people based on personality and commitment - and it shows.

We got a god deal through Priceline but the front desk staff were able to make it even better by offering a very slight upsale to a signature club room - which includes room upgrades, a deluxe buffet breakfast and complimentary evening hors d'oeuvres in the exclusive signature club lounge.

All the staff made us feel like honored and welcome guests. In this excellent staff, Judy the evening signature club hostess stood out even more customer service-wise (after one meeting she remembered our names). The hosts at all the Delta SC Lounges should take lessons from her.

Our top choice from now on in Vancouver.

Room Tip: signature club rooms are worth the upgrade
See more room tips
  • Stayed March 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TerTrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
rbarcelon, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 10 March 2012
Dear TerTrav,

Thank you so much for comments regarding your recent stay at our hotel. We are pleased to hear that your stay was pleasant and you felt welcomed and honored. These words mean that we are doing are jobs right.

We will gladly pass on your kind words to Judy.

We look forward to having you again.

Warm regards,
Rob
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Issaquah, Washington
Level Contributor
36 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 5 March 2012

The staff were very friendly. The rooms were great. A small sitting room with a seperate bedroom with king size bed. The floor to ceiling windows make for a nice view and lots of natural light. Good location with lots of restaurants nearby. A reasonable walk down to Rogers Arena - though it's not next door.

Room Tip: Get a corner room.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank thirty1flvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drdeltaDVS, Assistant Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 9 March 2012
Dear thirty1flvr,

Thank you for taking the time to write a review regarding your stay.

I am delighted to read that you had such a wonderful experience. I will pass along your comments to the staff.

I hope we have the pleasure of having you stay with us again soon.

Cheers,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buckley, Washington
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 27 February 2012

The staff at this hotel is out to earn the "beyond expectations" on their job reviews. Every single person that we encountered was very friendly, courteous and more than helpfull. The location of the hotel is perfect, right in the middle of the city. We walked from the Central Pacific Train station to the hotel. The Sky train is a block away and the Seabus was about 2 blocks away. We stayed in a Signature Club room. The room came with hors d ouvers and a continental breakfast. They were both served in the Signature Lounge. Very handy to be able to go have your breakfast and be on your way! The room itself was very business like. Not so much for a romantic getaway. The beds were very comfortable and the room was quiet.

  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maria k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLDeltaDVS, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 29 February 2012
We strive to exceed our guest expectations and it is always nice to hear that we are heading in the right direction. Thank you for your feedback and we hope to welcome you back soon

Salesh
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 26 February 2012

My friend and I recently spent 4 nights here and really enjoyed our stay. Good location a short walk to downtown bus and train stations as well as to Gastown. All staff here were genuinely friendly and helpful, from the front desk to the lovely lady who delivers chocolate and water to the room at night. Special mention to the ladies in the signature lounge who make new guests welcome and obviously have a great relationship with returning guests, I can see why people return. Also a special mention to the good staff at the lounge bistro who dealt with a lady becoming drunk and disruptive very professionally whilst we were there and maintaine a high level of service to other diners enjoying the wonderful food. I wouldn't hesitate in recommending this hotel.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Figgles81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
drdeltaDVS, Assistant Front Office Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 2 March 2012
Dear Figgles81,

Thank you for taking the time to write such a wonderful review!

The safety and security, and of course our guest's enjoyment, are our first and foremost priority, so I'm happy to read that you had a wonderful experience. I will pass on your comments to the staff.

I hope you return soon.

Cheers,
Doug
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria BC
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 25 February 2012

The room was wall to wall windows and we had an amazing view of downtown Vancouver. The king-size bed and feather duvet was so comfortable we stayed in our room all night. The hotel is conveniently located to the main skytrain station. You can take the skytrain directly to the River Rock Casino.

Room Tip: The higher the better...for a great view!
See more room tips
  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naomi_Kristine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLDeltaDVS, Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 28 February 2012
Thank you for sharing your feedback, glad to hear that you enjoyed our rooms.

Hope you had alot of luck at the River Rock Casino!

Salesh
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Vancouver Suites

Property: Delta Hotels by Marriott Vancouver Suites
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Region: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#28 Business Hotel in Vancouver
#30 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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