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“Excellent. VERY GOOD customer service at the desk. GREAT location.”

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Delta Hotels by Marriott Vancouver Suites
Ranked #29 of 89 Hotels in Vancouver
Certificate of Excellence
Peapack-Gladstone, New Jersey
Level Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Excellent. VERY GOOD customer service at the desk. GREAT location.”
5 of 5 bubbles Reviewed 19 August 2014

I called in advance to get all the logistics I needed to go from the airport via Skytrain to the hotel. They (at the front desk) were VERY helpful in terms of planning our two day events. They were always accomodating with coupons, tickets, directions etc. I definitely got the feeling that they sincerely cared about making sure our family had a best first impression of Vancouver. The suite (since there were four to our family) was perfect...much better than going through the expense of two separate rooms. We dealt with at least three different people at the front desk and all of them were helpful...that's unusual these days.

Room Tip: We had no view because we were on a lower floor. I think the highest floor was 21 so ask for a highe...
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  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank hollebcfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Valued Customer,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay and that we were able to create a memorable experience for you. We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,335 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (296)
Date | Rating
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English first
Ottawa, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 18 August 2014

This hotel is in an excellent location and walking distance to many downtown attractions. Ameneties were plentiful and the room was spacious having a separate bedroom which
was modern and clean. The living room hide a bed and chair needed some attention and appeared well used. The bathroom floor tile also needed some minor repair.
All in all a very good hotel experience. I would go back.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Finrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Traveler,

Thank you for taking the time to review the Delta Vancouver Suites following your recent stay. We enjoy hearing from you and often share your comments with our management and staff in order to hopefully find ways to improve.

I'm glad that you found our accommodations to be satisfactory and that the room was clean. We will make sure to address these concerns that you mentioned to our Maintenance and Housekeeping Departments.

I am happy that you explored our area and agree that there are many attractions and restauarants in our immediate vicinity.

We hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 17 August 2014

Loved everything about this hotel. We upgraded on checkin to have breakfast included as well as afternoon snacks and were given a room on the 21 st floor with an awesome view and balcony. Location was excellent, close to all the must see attractions in Vancouver.We chose this hotel as it was also closeby to where we needed to board our cruise after our stay in Vancouver.

Room Tip: get a room on higher floors so you can see the views, and lights at night
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank juju1057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Valued Customer,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay and that we were able to create a memorable experience for you.

We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Folsom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 August 2014

Delta Suites has small but clean rooms and it is located within walking distance of Gas Town and shopping. It is also only about 1 mile from Stanley Park so for runners it is a good location too. Secure parking is available for a fee. As a family of 5 I was happy to get a room that could accomodate all of us.

  • Stayed August 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Timothy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Confirmed Traveler,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay with us and that you found the location of our property convenient to your needs thus enhancing your experience at the hotel.

We hope to welcome you and your family in a near future.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level Contributor
121 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 15 August 2014

We stayed at the Delta Suites for one night following our Disney cruise. It is about two blocks from Canada place, so no need for a taxi unless you have a mountain of luggage (however you need to enter through the Seymour Street entrance instead of West Hastings to avoid lugging your suitcases up a flight of stairs ; but this was our issue. Our room was very spacious, clean and comfortable with a separate double bed room and living room (TVs in both rooms). Wi-Fi was included as well as all the standard amenities. Hotel staff were all very friendly and provided helpful information and coupons. We did not eat in the hotel. Plenty of restaurants including a Starbucks on every corner. Would certainly recommend this hotel if you need easy access to cruise ships. It is also very convenient to the gastown restaurant area. Just don't walk too far east late a night.

Room Tip: Before booking join the Privilege club to get free wifi and early 9:00am check-in for cruise arrival...
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  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Traveler,

Thank you for taking the time to share your experience with us.

We are delighted to read that you enjoyed your stay with us and that you found the location of our property very convenient to the Cruise Terminal and to historic Gastown.

We offer complimentary wi-fi throughout the hotel rooms and lobby area. Joining the Delta Privilege Program is a good way to show your loyalty to the Delta Brand and getting some great privileges.

We hope to welcome you back soon.

Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
DUblin, Ireland
Level Contributor
109 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 13 August 2014 via mobile

We only stayed one night but everything was good. Special mention to the concierge who provided kids with activity pack and gsve great tips. Room was clean and spacious. Location very good. Quiet yet in middle of everything. Did not eat at hotel.

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paddy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Guest,

Thank you for taking the time to share you experience with us.

We are happy to hear that the kids enjoyed the packages that we gave them at check-in. We are also happy to know that you enjoyed yourselves at the hotel.

We hope to welcome you back soon.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Courtenay, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 12 August 2014

I thoroughly enjoyed the Delta. Service was spectacular, we had a small mix up with the deal we were supposed to receive but the staff worked efficiently to fix the issue and make sure we were satisfied.

Room Tip: Make sure to upgrade your room package
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Sydneyw24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Suites, responded to this review, 14 September 2014
Dear Traveler,

Thank you for taking the time to share your experience with us.

We are happy to know that our staff were able to find a solution to the mix up that you encountered during your stay. We will be sure to thank them on your behalf.

Once again thank you for staying at Delta Vancouver Suites, if I can be of any further assistance please do not hesitate to contact me directly at 604-689-8188.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Vancouver Suites

Property: Delta Hotels by Marriott Vancouver Suites
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Region: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#20 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#28 Business Hotel in Vancouver
#30 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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