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“Well Worth the Price”

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Delta Hotels by Marriott Vancouver Downtown Suites
Ranked #24 of 92 Hotels in Vancouver
Certificate of Excellence
Vancouver, Canada
Level 6 Contributor
206 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
“Well Worth the Price”
Reviewed 23 August 2014

We stayed at the Delta Vancouver Suites for three nights in mid August. Since this was a special occasion we splurged for the Signature Club. The Signature Club gets you a suite on the top three floors, and includes a continental breakfast in the Signature Club on the 21st floor, and appetizers each evening from 5 - 7 pm.

The hotel is spotless and the suites well supplied. Ours had a separate bedroom with a king size bed, and a living area with comfortable easy chairs. The suite was equipped with two tvs, a desk and chair, a mini fridge and an in-room safe. We were on the 22nd floor and had a fantastic view of the city. The Signature Club had both inside and outside tables, and a similar fantastic view. A nice touch was that the employees referred to us by name.

On the negative side, by the time three levels of taxes plus the Signature Club upgrade and parking are added, the cost is considerably higher than the quoted price.

If we ever have a similar occasion, we'd have no hesitancy about staying here again.

  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank dldcw2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 19 September 2014
Dear Traveler,

Thank you for taking the time to share your wonderful experience during your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay with us and the Club Signature rooms and Lounge and that they responded to your needs thus enhancing your experience at the hotel. We are delighted to know that our staff members provided such great customer service. We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back soon.

Kind Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (314)
Date | Rating
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English first
Irving, Texas
Level 3 Contributor
12 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 August 2014

Every person at the Delta Suites was extremely helpful and cheerful! From the front desk to the gentleman that opened the door for me, I was always greeted and acknowledged. I highly recommend this hotel and will to all my family and friends!

Room Tip: The higher the floor selection the quieter it is (we were on the 19th floor and had a fabulous view...
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank girlgeek2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 14 September 2014
Dear Confirmed Traveler,

Thank you for taking the time to share your great experience.

We are pleased to hear that you enjoyed your stay with us and that our staff members provided such great customer service and were very helpful during your visit to the Delta Vancouver Suites.

We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 August 2014 via mobile

My second time in Vancouver. I decided to book in a different area. The area is fine, the hotel is another story. A nonsmoking room with cigarette holes in the sheers. For the price the room is unacceptable, I would think twice before booking. It could be just the room I am in on the 5 floor because all the reviews I read made it seem as if this hotel was great.

Stayed August 2014
Helpful?
1 Thank cwdkny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SLDeltaDVS, Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 2 September 2014
Thank you for sharing your comments. We do have different room layouts and would be happy to find one that meets your expectation for a future stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sioux Falls, South Dakota, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 August 2014

We stayed 4 nights at the Delta Vancouver Suites in Vancouver, B.C. The hotel was very nice, clean, very comfortable beds and pillows. We chose to stay on a higher floor which was part of the club level which included free continental breakfast and a free happy hour with appetizers. The club level was definitely worth the up-grade, breakfast was great, lots of options, staff was very nice and helpful! When we misunderstood the times of breakfast on our first morning of our stay, the staff person gave us a complementary breakfast in the restaurant! Evening appetizers were a nice bonus. Complementary bottles of water in the daily with a turn-down service. All the staff from front desk to bell services, to breakfast and evening appetizer staff were extremely helpful and made our stay work noting! 5 Star Customer Service!!!

Room Tip: Choose the Club Level Room! Very worth the extra money!
See more room tips
  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Brittany W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 14 September 2014
Dear Valued Customer,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay in our Club rooms and that we were able to create a memorable experience for you. We will be sure to thank everyone on your behalf specially the ladies in the Signature Club Lounge.

If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peapack-Gladstone, New Jersey
Level 4 Contributor
35 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 19 August 2014

I called in advance to get all the logistics I needed to go from the airport via Skytrain to the hotel. They (at the front desk) were VERY helpful in terms of planning our two day events. They were always accomodating with coupons, tickets, directions etc. I definitely got the feeling that they sincerely cared about making sure our family had a best first impression of Vancouver. The suite (since there were four to our family) was perfect...much better than going through the expense of two separate rooms. We dealt with at least three different people at the front desk and all of them were helpful...that's unusual these days.

Room Tip: We had no view because we were on a lower floor. I think the highest floor was 21 so ask for a highe...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank hollebcfp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 14 September 2014
Dear Valued Customer,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay and that we were able to create a memorable experience for you. We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Canada
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 August 2014

This hotel is in an excellent location and walking distance to many downtown attractions. Ameneties were plentiful and the room was spacious having a separate bedroom which
was modern and clean. The living room hide a bed and chair needed some attention and appeared well used. The bathroom floor tile also needed some minor repair.
All in all a very good hotel experience. I would go back.

  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Finrt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 14 September 2014
Dear Traveler,

Thank you for taking the time to review the Delta Vancouver Suites following your recent stay. We enjoy hearing from you and often share your comments with our management and staff in order to hopefully find ways to improve.

I'm glad that you found our accommodations to be satisfactory and that the room was clean. We will make sure to address these concerns that you mentioned to our Maintenance and Housekeeping Departments.

I am happy that you explored our area and agree that there are many attractions and restauarants in our immediate vicinity.

We hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland Region, New Zealand
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 August 2014

Loved everything about this hotel. We upgraded on checkin to have breakfast included as well as afternoon snacks and were given a room on the 21 st floor with an awesome view and balcony. Location was excellent, close to all the must see attractions in Vancouver.We chose this hotel as it was also closeby to where we needed to board our cruise after our stay in Vancouver.

Room Tip: get a room on higher floors so you can see the views, and lights at night
See more room tips
  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
Thank juju1057
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Giovanni R, Guest Relations Manager at Delta Hotels by Marriott Vancouver Downtown Suites, responded to this review, 14 September 2014
Dear Valued Customer,

Thank you for taking the time to respond to our survey about your recent stay at the hotel.

We are pleased to hear that you enjoyed your stay and that we were able to create a memorable experience for you.

We will be sure to thank everyone on your behalf. If you need any further assistance, please do not hesitate to contact us.

Thank you again for choosing Delta Vancouver Suites and we hope to welcome you back in a near future.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Delta Hotels by Marriott Vancouver Downtown Suites

Property: Delta Hotels by Marriott Vancouver Downtown Suites
Address: 550 West Hastings Street, Vancouver, British Columbia V6B 1L6, Canada (Formerly Delta Vancouver Suites)
Region: Canada > British Columbia > Vancouver > Gastown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#16 Luxury Hotel in Vancouver
#22 Romantic Hotel in Vancouver
#28 Business Hotel in Vancouver
#30 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Delta Hotels by Marriott Vancouver Downtown Suites 4*
Number of rooms: 225
Official Description (provided by the hotel):
Delta Hotels by Marriott Vancouver Downtown Suites is an all-suite hotel situated in the heart of downtown Vancouver, Canada and within a block of the Canada Line rail system. Our Vancouver hotel's location is within walking distance to many local attractions including Stanley Park, art galleries, theatres and Rogers Arena and BC Place Stadium. The hotel is within minutes of the Vancouver Convention Centre, the city's central business district and government offices. Enjoy shopping the Granville Street mall, Robson Street and take in the vibrant dining scene and nightlife of Gastown and Yaletown. ... more   less 
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Also Known As:
Delta Vancouver Hotel Vancouver
Delta Vancouver Suites Hotel
Delta Hotel Vancouver

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