Hotel cancelled our large group reservation despite having written confirmation. We had sent emails and phoned to verify that everything would be great with our reservations which were made months ahead of time, but when we arrived our reservations had been cancelled. No explanation was offered and staff were completely ignorant. The Hotel manager and booking agents in particular do not help you at all. They didn't offer to help us in any way or compensate us for the problems and said they were now fully booked.
I had read the bad reviews but since it was cheap and in a good location, decided to go ahead anyways- Don't!
Do not even bother to waste your time despite what any other review or the 'hotel manager' who comments on these reviews says.More
Certificate of Excellence