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“excellent location”
Review of Rosedale on Robson

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Rosedale on Robson
Ranked #41 of 92 Hotels in Vancouver
Certificate of Excellence
Vernon
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“excellent location”
Reviewed 4 April 2011

We stayed at this hotel to see the vancouver canucks game.It is in a excellent location,it only took us about a 5 minute walk to get to Rogers arena.Robson street is right there and gas town is also a 15 min walk.Our room was dated and tired needs refreshening for sure.The size of the room was great,really nice to put our son to bed and we could watch T.V in the living area.The beds were small for 2 adults and hard.Free continental breakfast ,great coffee.I do have 2 things that I was not happy with.The hot tub was colder than my bath water,I asked three times if they could please turn up the temp. A couple of other ladies asked as well.They never did bother to turn it up, one staff member told me it was at regulation temp.All I know, is that was the coolest hot tub I`ve ever been in,so I was dissapointed because that is something I look forward to.Plus the elevator was sooo slow,we stood waiting 5-8 min,we always ended up taking the stairs.

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  • Stayed March 2011, travelled with family
    • Value
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Helpful?
1 Thank sweetvernon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosedaleGM, General Manager at Rosedale on Robson, responded to this review, 6 April 2011
Thank you for taking the time to write a review. On a few issues. The temperature on the hot tub as well as the pool is regulated by the City of Vancouver. After your intial comment we did adjust the temperature up the one degree we were allowed to by regulation. That put the temperature at 105 degrees F. The hardness of the beds is being addressed and we are about half way through the project. We do have a temporary fix if we hear that a guest has a comfort issue. With regard to the elevator speed, there are peak times such as concerts, hockey games or large events when over 600 people are trying to access the elevators at once. This will cause some delays which may have happened to you. Normal wait times are under a minute. Once again, we appreciate your comments and we hope to see you again.

Jim Miller
General Manager
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Rating summary
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Traveller tips help you choose the right room.   Room tips (372)
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English first
Vancouver Island, Canada
Level 5 Contributor
61 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 March 2011

We spent 4 nights at the Rosedale on Robson, on the 13th floor, in a 2 bedroom suite, which included a galley kitchen and sitting area. We found the location was excellent for sightseeing and we enjoyed the view of the city from the floor to ceiling windows. Unfortunately we found the "living" area very dark (40 watt bulbs) and extremely claustrophobic and in dire need of refurbishment. If we had been there for just a nite or two, we probably wldn't have noticed it so much but for a longer stay it was definitely noticable.

  • Stayed March 2011, travelled with friends
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Helpful?
Thank Occy2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Quesnel,Canada
Level 4 Contributor
2 reviews
Reviewed 16 March 2011

Hi we just got back from taking parents to a Canuck game and stayed at rosedale pkg hockey tickets and rooms,it was great the rooms where so big and nice they could up grade there tvs,but overall very clean and nice.The only complaint that I have is that the restaurant we stopped to havea drink and our limes we so old and dried out and went to bartender and asked for 2 more and he told me he wasnt on for another 15 mins and walked away with a att like that he wont be working for long,so I told our waitress and she was so sorry and she said the drinks where on them that was very nice.other then that I would recemmend the hotel to anyone.

  • Stayed March 2011, travelled with family
    • Value
    • Location
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Helpful?
Thank deb1958_309
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 27 February 2011

The Rosedale On Robson was recommended to us by our booking agent in New Zealand. Although our stay was short (this time) we were more that happy with the location, easy to get to and from places, the room was excellent and very confortable (we only wish we could have stayed longer). It was clean and welcoming, as were the friendly staff in the hotel and also at Roses Bar which is a convenient eatery day and night, attached to the Hotel.
We hope to return to Vancouver and would certainly stay here again.

  • Stayed February 2011, travelled as a couple
    • Value
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Helpful?
2 Thank rosemariejb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, CA
Level 3 Contributor
19 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 February 2011

My first impression up seeing our room...I wish I'd booked through airbnb or vrbo. I was looking for a somewhat larger space (with a separate sleeping area from the main room) and Rosedale on Robson seemed to fit the bill at a reasonable price. However, upon seeing my dark, dingy room filled with old furniture and a sagging mattress, I wish I'd booked a condo rental instead. It's particularly disappointing because given the location of the hotel and its generally "good bones", it seems even a small investment to spiff up the hotel could make a huge difference.

Pros:
+ Location: a few blocks from the Skytrain, about a 5-10 minute walk to Yaletown water front and in the midst of downtown. Very convenient.
+ Reasonable rates (about $130 a night, not including taxes)
+ Large rooms with kitchenettes and ample fridges

Cons:
- Dated, dingy rooms: Looks like the hotel hasn't been remodeled for 15-20 years. Furniture is dated and chipped and randomly placed (mismatched furniture suggests it wasn't designed for this space). A traveling companion described the "atmosphere" as "depressing single occupancy hotel". It was hard to relax in the room and we found ourselves wandering around and hanging out at coffee shops instead.
- No wifi (let's just say the hotel guide still has instructions on how to use dial up internet service...enough said).
- Lack of light: Perhaps a room on a higher floor have better light, but our suite only had 1 window (in the bedroom) which didn't let in much light. The living room area was perpetually gloomy and dark, even with all the lights on.
- Dingy: There were weird stains on the door between the living and bedroom area and our bedspread was pretty dusty, otherwise clean given the age of the hotel.
- Uncomfortable mattress: Mattress was pretty uncomfortable (saggy and could feel the springs); sofa bed was even worse.
- Lack of blankets: Even though it was the middle of winter (Feb) the only blanket in our room was 1 thin cotton coverlet, which left us freezing. We asked for another blanket the next night and received a second thin coverlet (not ideal, but at least bearable).
- Lack of security: The garage is open for general public parking and the garage elevators go straight up to hotel room levels, without keycard security anywhere.

Having rented holiday apartments in nearby Yaletown in the past and having seen what you can get for about $125-150 per night (a well-furnished, full-size apartment), I would recommend going that route versus the Rosedale...I certainly wish I had.

  • Stayed February 2011, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank SF_intrepidwanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosedaleGM, General Manager at Rosedale on Robson, responded to this review, 22 February 2011
Thank you for taking the time to write your review. It seems that we have some work to do. We have for the last three years been on a renovation prgram that included new furnishings, new carpets, new bedspreads, new beds, new flatscreen TV's and new carpet in the hallways. We still have a little time left for all pieces of the puzzle to be in place but we are working on it.. As for security, due to there being several acommodation operators in the hotel tower, we are unable to lock off the elevators efficiently. Instead we have opted for extra security personnel through various sources. There is WiFi throughout the building, including the public areas.

Yours truly:
Jim Miller
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wollongong, Australia
Level 2 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 February 2011

This was a transit stop on our way into Europe. Arrived early so room was not ready. Left our luggage and walked into town but nothing was open yet. When we got to our room it seemed a little dated and very dark even with all lights on. Aircon (heater) was very noisy during the night so we slept with it off. The room seemed to maintain a comfortable temperature anyway. Restaurant was not too bad although we did not eat there every day. The biggest advantage of this hotel is its proximity to everything - shopping, restaurants and public transport ( Vancouver has a very good public transport system - $9CAD day pass for unlimitted travel on public buses (including the sea bus) and rail network).
Overall this hotel is comfortable and good value for money.

  • Stayed December 2010, travelled with family
    • Value
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Helpful?
1 Thank Itchyfeet02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 18 December 2010

Coming from Australia we didnt know what to expect but we were impressed for the price; we had a suite, bedroom with kitchenette and living room.The bedroom was very spacious. We were upgraded and stayed on the 16th floor.
The downfall would have to be the lack of gym(only couple of treadmills) but it does have a pool.
THe continental breakfast is pretty average however it is Free and has all the basics.
Also xompared to other parts of the worls $25 for 7day net connection was great!

  • Stayed December 2010, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank MRBAus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosedale on Robson

Property: Rosedale on Robson
Address: 838 Hamilton Street, Vancouver, British Columbia V6B 6A2, Canada
Region: Canada > British Columbia > Vancouver > Yaletown & False Creek North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Romantic Hotel in Vancouver
#43 Family Hotel in Vancouver
#45 Business Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Rosedale on Robson 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
In the heart of the entertainment and sports district, the Rosedale on Robson Suite Hotel offers you comfort and relaxation, with water and mountain views, in a perfect central location. We are a very short walking distance to Rogers Arena, BC Place, the Queen Elizabeth Theatre, the Westside Church, and historic Yaletown, Gastown, Chinatown.Discover fabulous shops and cafes along the way. Choose from our array of one and two bedroom suites with 2 doubles, queen-size and/or king-size beds. Every suite offers the comforts of home with fully equipped galley kitchens for people who love to have that convenience. Need to stay connected? You can access WiFi throughout the hotel. Need to relax? Enjoy our indoor lap pool and whirlpool or find a touch of nature in our second floor garden terrace. Fitness on your mind? The poolside lobby fitness area has treadmills and more. ... more   less 
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Also Known As:
Rosedale Robson
Rosedale On Robson Hotel Vancouver
Rosedale On Robson Vancouver
Rosedale Hotel Vancouver

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