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“Nice hotel !” 4 of 5 bubbles
Review of Rosedale on Robson

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Rosedale on Robson
Ranked #42 of 89 Hotels in Vancouver
Certificate of Excellence
Canada
Level Contributor
53 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Nice hotel !”
4 of 5 bubbles Reviewed 18 July 2014

We were very pleased to stay at this hotel. The location is excellent right in downtown. Check in was very prompt and they had the suite ready a couple of hours before the standard check-in time. View from the bedroom on the seventeenth floor was amazing. It was actually a suite comprising a living room, a bed room and a small but full kitchen. Not sure who would want to cook while visiting Vancouver. So we didn't really use a part of the suite. But we have a very positive impression about this hotel and will probably use it if we ever visit Vancouver again.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank travellalone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,425 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (337)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Spanish first
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  • Any
English first
Leicester, United Kingdom
Level Contributor
143 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed 15 July 2014

We had a suite as had two kids. The suite was very nice and large. Lovely and clean. Had to turn the AC off during the night however as it's noises. For the price we paid we were really impressed. Two bedrooms with double beds and a lounge. Pity we were only there one night-we couldn't make use of all of the facilities. The staff we helpful and kind. The lifts were a pain. One was broken so it took a while to get one going in the right direction but it didn't ruin anything. It's a shame the parking was not free to hotel residents. There is no where else to park so you have to go in the under ground car park.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Beki64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDM3703, General Manager at Rosedale on Robson, responded to this review, 16 July 2014
Thank you for your review. We do apologize for the elevator issue. As of today, the elevator company thinks that they have the problem solved and we have all three elevators back in service. Otherwise we are glad to hear that you had enjoyable stay with us and in our beautiful city..

Yours truly:
Jim Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Prince George, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 13 July 2014

2/3 elevators were broken. Had to wait on average 10-20 mins just to go up or down the elevator. We had several issues with our room including no working air conditioning and no working bathroom light (no one enjoys peeing in the dark). To top it all off, we arrived at our room on the second day after waiting in the lobby for 20 mins to find that neither of our hotel room keys worked anymore! So we were forced to go all the way back down. Staff were unsympathetic to the amount of inconvenience caused by the elevator issues and room issues. I give this hotel a poor rating...NOT for the issues that were probably unavoidable and incidental, but I was really disappointed with how the staff in general dealt with the situations.

  • Stayed July 2014
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank alyrane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JDM3703, General Manager at Rosedale on Robson, responded to this review, 14 July 2014
Dear Alyrane: Thank you for writing about your experience at the hotel. We do apologize for the poor elevator service and we are at a loss to explain why the elevators became an issue as they had just been inspected two days earlier and all was well. As for our staff handling of the situation, we apologize for that as well. We will review where we went wrong. If you get a minute and if you wish, would you please email me directly so that I can pursue the matter further with you.( jamesm@rosedaleonrobson.com). Sorry for the inconvenience.

Yours truly:
Jim Miller
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newborough
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 10 July 2014

Lovely clean accommodation, spacious with a kitchenette. The staff were very helpful and friendly. It was in a great location with easy access to transport or walking. Rosie's Bar and Restaurant was next door where we were able to bill our meals to our room. A great place to stay in Vancouver.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ali146
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Rosedale on Robson Vancouver was recommended by our Travel Agent as a great hotel. She was right. Great position. Great room with a kitchenette. Laundry room on every odd numbered floor, which was important to me. The hotel had Rosie's Bar and Restaurant downstairs and also you can arrange for breakfast every morning on the 2nd floor. King size bed and great view. Close to the Rogers Arena which has the CFL and in the winter the ice hockey for the Canucks. Two concerts were in town when we were there Cher and Queen. The hotel is close to transport and close to the city for shopping and the markets. Small supermarkets close by

Room Tip: Just make sure if you are a couple ask for a king or queen bed when you book.
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  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank monnybonny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stoke-on-Trent, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 5 July 2014

Good choice for short stay in Vancouver. Nice to have a separate sitting area, room a little warm for me. Air on noisy. Staff in hotel and restaurant very nice. Guest services desk very helpful. Overall a good stay.

  • Stayed June 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Eleanor M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gresham, Oregon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 3 July 2014

the VI condo place is good, the bedroom is as big as the rest of the place. Only a half kitchen, but has a stove top, no oven or regular coffee pot. The tv reception was bad for some of the stations but good on others. But we didn't watch much, too much to do in and around Vancouver. It is located right downtown in the shopping district and right by the BC Place for football and concerts. Very quiet and an adequate restaurant right in the same building. Not great, but adequate for a quick bite and a beer. Beds were very comfortable. We will be there again next year.

  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rosedale on Robson

Property: Rosedale on Robson
Address: 838 Hamilton Street, Vancouver, British Columbia V6B 6A2, Canada
Region: Canada > British Columbia > Vancouver > Yaletown & False Creek North
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Romantic Hotel in Vancouver
#43 Family Hotel in Vancouver
#45 Business Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Rosedale on Robson 3.5*
Number of rooms: 275
Official Description (provided by the hotel):
In the heart of the entertainment and sports district, the Rosedale on Robson Suite Hotel offers you comfort and relaxation, with water and mountain views, in a perfect central location. We are a very short walking distance to Rogers Arena, BC Place, the Queen Elizabeth Theatre, the Westside Church, and historic Yaletown, Gastown, Chinatown.Discover fabulous shops and cafes along the way. Choose from our array of one and two bedroom suites with 2 doubles, queen-size and/or king-size beds. Every suite offers the comforts of home with fully equipped galley kitchens for people who love to have that convenience. Need to stay connected? You can access WiFi throughout the hotel. Need to relax? Enjoy our indoor lap pool and whirlpool or find a touch of nature in our second floor garden terrace. Fitness on your mind? The poolside lobby fitness area has treadmills and more. ... more   less 
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Also Known As:
Rosedale Robson
Rosedale On Robson Hotel Vancouver
Rosedale On Robson Vancouver
Rosedale Hotel Vancouver

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