We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Good value city stay” 4 of 5 bubbles
Review of Rosellen Suites At Stanley Park

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Rosellen Suites At Stanley Park
Ranked #43 of 89 Hotels in Vancouver
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
70 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Good value city stay”
4 of 5 bubbles Reviewed 6 August 2011

Suites are large and decent value for a city location. Great location right next to beautiful Stanley Park. Things are bit dated and beds aren't the best but for the price we were very happy.

Stayed August 2011, travelled with family
Helpful?
Thank PeterW63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
Thanks very much for your comments and for staying with Rosellen Suites at Stanley Park. During your next visit, we highly recommend considering an upgrade to a "Personal-ity" Suite. These include all the modern technological requirements guests have come to expect in a hotel such as flat screen TV(s), DVD/CD player, iPod docking station and luxury bedding including pillow toppers on the mattresses. We look forward to welcoming you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

548 reviews from our community

Traveller rating
    308
    171
    38
    15
    16
See reviews for
244
165
15
23
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Vancouver, Canada
1 review
5 of 5 bubbles Reviewed 5 August 2011

We just had a situation where our apartment was flooded. While looking for accommodations the entire city was sold out. Friends had previously recommended that we try Rosellen Suites as they had stayed there before. Even though they were also sold out they were so helpful to try to accommodate us and eventually got us a suite, made us feel right at home once we arrived, and couldn't have been more compassionate with the situation we were going through. We now know why it was recommended to us and we will most certainly recommend to others.

Room Tip: Just happy to get a suite but even happier to find all the space and all the things we needed in the...
See more room tips
  • Stayed August 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sumomo89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
It is always so frustrating when unexpected emergencies happen particularly when it finds you temporarily homeless. Very happy that we were able to help with a home during the time your apartment was being repaired. Thank you for choosing Rosellen Suites at Stanley Park and for taking time to share your kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 4 August 2011

Love this location in Vancouver..close to everything and walking distance from the best nature and restaurant areas in town. The staff is simply excellent on all counts. It's he rooms keep this hotel from being a 5 star. The rooms are clean, but could use some minor updating. Also, Vancouver, like any major city, has a number of homeless people. That doesn't bother me; but given the proximity to Stanley park, there's a lot of noisy rummaging through the hotel trash in the evening and early morning hours. I'd recommend a room facing the front of the building.

  • Stayed July 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Katway
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
Thanks very much for sharing your thoughts on what are considered to be the key benefits for making Rosellen Suites at Stanley Park the preferred accommodations when visiting Vancouver (spacious suites, great location, friendly staff). In response to the comments, one of the great tragedies of any major city is homelessness. They do exist in Vancouver and they are an accepted part of the culture. The city and many local businesses are working to help provide housing and resolve the issue but as anywhere it is a very challenging task. There has never been any negative issue between the guests, local residents and homeless residents in the West End other than the occassional joustling in dumptsters. In truth, the local crows tend to harass guests more than any of the homeless would. In reality, both are harmless. We hope that you will consider returning to Rosellen on your next visit to Vancouver.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 1 August 2011

I'm sorry to write a bad review but I can't help myself. We visited Vancouver in late May and had reservations at Rosellen. I have been travelling my entire life and I have never checked-out of a hotel the same night I checked-in...
It started when we arrived and could not get into the building b/c the code provided was not working (we were checking in after 6pm). Another visitor came out and opened the door and told us she could not get in either but kept calling and eventually the operator let her in. You are provided a code to open the box where you find your keys. Every other guest's keys are in this box so there is no security. It doesn't make sense.
When we returned to our car to get our luggage we were accosted by a racoon. We could not get up the stairs to get back to the hotel b/c the racoon was domesticated enough to not be afraid of us. It ended up working out b/c the homeless man who lives under the stairs told us the racoon was harmless. I felt like I was on Punked b/c it was one thing after another. We did finally get into our room - it has not received any updating since 1970 and there were stains on the carpet. Needless to say we called and made arrangements to leave the next morning. We had a difficult time finding another room so we made our way to Victoria. The one positive point is that the management did not give us a hard time about leaving right away. They only charged us the one night and were very professional. I feel bad writing this review but this hotel almost ruined our trip and we had to go through additional expenses and trouble to rectify the issue...and I wouldn't wish that on any traveler.

  • Stayed May 2011, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
5 Thank LovetoTravelSRQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
One of the saddest moments for Rosellen staff (or typically any hotel staff) is when a guest walks away unhappy. That is why the entire team is trained and empowered to resolve guest issues on the spot. Sometimes that may mean moving a guest to a different suite that is more appropriate for an individual guest’s preferences. Or, on a rare occasion that may mean helping the guest to find accommodations at an alternative hotel that better fits a guest’s preferences. It is regretful that this reviewer did not have the experience expected with Rosellen Suites and it is most appreciated that time was taken to share the thoughts and kind words for how the situation was handled. In response to some of the comments posted....

Rosellen Suites at Stanley Park does try to provide as much information on the property as possible through its’ website, reservation confirmations and, to the extent possible, through third party sites where there may be limited control on what is displayed to a guest on those sites. This includes providing information on the office hours and instructions for guests arriving after office hours. As was the case with this particular reservation, a duty manager is available at all times by simply hitting the pre-programmed button on the en-suite phone and/or by dialling the number on the intercom at the front door that is posted in two different places so guests are clear on what to dial to reach a hotel representative. As a small hotel where many guests have been coming back to stay for many many years, there is a bit of a familial atmosphere and, as was the case experienced here, guests do help out other guests when they see someone in need. It’s a very neighbourly environment.

The system for late arrivals has been successfully used by Rosellen for many years and has been used in most countries by smaller hotels as well as in growing numbers in North American vacation rentals to great success in more recent years. Though the concerns presented are very much appreciated, this is the very first comment of concern for the current system in all the years the hotel has operated and, as the late arrival instructions are included on every hotel confirmation, if any guest after reading the instructions were to have a concern and contacted the hotel in advance, it would be the pleasure of the duty manager to arrange a specific time to meet the guest after office hours to personally assist with their check in. The worst case scenario is that guest service assistance, whether the office is open or closed, is but a phone call away 24 hours per day.

In regards to “being accosted by a racoon”, again, it is with regret that this made the reviewer uncomfortable. It has been a growing concern in many cities that animals of all sorts are moving into the cities as their natural homes are becoming encroached on at a rapid pace. Located steps from Stanley Park, this is certainly the case in the West End and it is also the case throughout Vancouver. There is a family of racoons that make their home in a cedar tree just inside the entrance to the park and they do make an occasional unexpected visit around their neighbourhood. It is possible to find a wandering Canadian Goose or rare skunk on a stroll around Vancouver as well. Most guests find this part of the charm of the city. We are sorry that this reviewer met up with what may have been an unruly racoon.

As for the “homeless man living under the stairs”, there is a growing challenge with homelessness in every major city. They do not live at or near the hotel. They do make daily pilgrimage to collect bottles and cans for recycling. Many of the neighbour and the hotel save these items and place them in bags near the garbage for the homeless. Though the city and local business are working to resolve this sad plight, the homeless are part of the local culture. One of the many great things about Vancouver is the ability that, regardless who you are including race, gender, economic status, etc., everyone co-exists in a peaceful and supportive environment.

Regarding the suites, Rosellen offers two very distinct options in sizes ranging from 600 square feet to 1,900 square feet. This includes Classic suites with great value and a homey atmosphere where guests feel comfortable resting their feet on the coffee table and Personal-ity suites for those preferring the more modern amenities of travel such as flat screen TV(s), DVD/CD player, iPod docking station, upgraded bedding and a more contemporary feel.

The recommended strategy for travelers when booking a hotel that they are not familiar with is to visit the direct website of the hotel including taking time to read the FAQ section. When reading reviews, read multiple reviews and look for trends in the comments. Above all, if there are questions or concerns of any kind pick up the phone and call the hotel. Your vacation is an investment and hotels are a large part of that expense so spending a few minutes to confirm you are making the right choice in accommodations is time well spent.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 bubbles Reviewed 29 July 2011

We came to vancouver for a wedding. We had a good stay. loved the Location of it. being very close to the Stanley Park, ( Which was where the Reception was). played some good pitch and putt golf in Stanley park.... found the walk to to tim hortons the first morning confusing but that got better as it went on. all in all... it was a good stay.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Mikeman222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
Thanks for taking time to share your comments. Glad that the wedding and your visit to Vancouver went well. A coffee tip for your next trip, Blenz is the closest coffee shop to the hotel. Walk out the front door turn right and walk 2 blocks, Starbuck's is 5 blocks away and if you want to enjoy a morning coffee with the local shop the staff recommends Delaney's on Denman! There is also complimentary coffee in your suite if you need a starter before heading to the cafe. Looking forward to your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Palmerston North
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 28 July 2011

We really enjoyed our stay at the Rosellen Suites. The apartment was large and spacious with two double rooms and a foldout couch in the lounge. Everything was clean and tidy, although the decor seemed a little dated, which was nothing to worry about.

The location is excellent, being so close to Stanley Park, although those on business in the city might want to consider something more downtown. For us it was great being able to go for walks and would be much quieter than anything downtown.

The kitchen was well-equipped and there was a small dining table with chairs - not really big enough for the six of us, but we weren't doing proper sit-down dinners anyway.

We were awoken at 1am one night by the fire alarm, which was less than ideal - especially seeing as there was no manager onsite. We waited (initially outside in the freezing cold, and then in the foyer) for a good 20 minutes before we were allowed back to our rooms. The next morning there was a note of apology from the manager.

Overall, the fire alarm experience wasn't enough to put us off (these things happen), and we would happily go back to stay, especially for the great price we got.

  • Stayed February 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank mpeacey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
Thanks for your comments and for making Rosellen Suites your home. Apologies for the unexpected fire alarm. After a little over done cooking in one of the suites, the guest dismantled the fire alarm and the fire department had a bit of a challenge locating the exact problem. Thankfully, it was only 20 minutes and not a true emergency. Your patience and understanding during that time is most appreciated. We look forwar dto your return.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Estero
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed 26 July 2011

Our group of four couples rented two suites here recently. We were very pleased with the roomy suites, the outstanding service from the front office staff and the excellent location. For the price, you couldn't do any better. We would highly recommend the Rosselen Suites to anyone who has an opportunity to visit this beautiful city.

Alaskan Travelers

  • Stayed July 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 August 2011
Everyone at Rosellen Suites thanks you for staying with us and for your kind comments. Come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Vancouver hotels
Downtown
Lord Stanley Suites On The Park
Robson Street
Times Square Suites Hotel
West End
Coast Plaza Hotel & Suites
Coast Plaza Hotel & Suites
#48 of 89 in Vancouver
4.0 of 5 bubbles 1,294 reviews
Show Prices
Show Prices
Show Prices
West End
Sylvia Hotel
Sylvia Hotel
#33 of 89 in Vancouver
4.0 of 5 bubbles 1,319 reviews
West End
Sunset Inn and Suites
Sunset Inn and Suites
#13 of 89 in Vancouver
4.5 of 5 bubbles 2,107 reviews
West End
Buchan Hotel
Buchan Hotel
#37 of 89 in Vancouver
4.0 of 5 bubbles 1,452 reviews
Show Prices
Show Prices
Show Prices

Been to Rosellen Suites At Stanley Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Rosellen Suites At Stanley Park

Property: Rosellen Suites At Stanley Park
Address: 2030 Barclay St, Vancouver, British Columbia V6G 1L5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#23 Romantic Hotel in Vancouver
#31 Family Hotel in Vancouver
#47 Business Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Rosellen Suites At Stanley Park 3*
Number of rooms: 27
Official Description (provided by the hotel):
Nestled in a very quiet residential neighborhood just steps from Stanley Park, Rosellen offers that largest suites in Vancouver that can accommodate from 1 - 8 guests. Each suite features a full kitchen, separate bedrooms and bathrooms, dining area and living room providing plenty of space for everyone to spread out. The staff provides personal friendly service. The hotel is in walking distance to many different types of restaurants, shops, and major Vancouver attractions including English Bay and Vancouver Aquarium. The hotel provides complimentary high speed wireless internet access, local and toll-free calls, passes to the local fitness center and pool, coffee, tea, and popcorn with two premium high definition movie channels. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo and Hotels.com so you can book your Rosellen Suites At Stanley Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Rosellen Suites At Stanley Park Hotel Vancouver
Rosellen Hotel Vancouver
Rosellen Hotel At Stanley Park

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing