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“Excellent location” 4 of 5 bubbles
Review of Rosellen Suites At Stanley Park

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Rosellen Suites At Stanley Park
Ranked #43 of 89 Hotels in Vancouver
Certificate of Excellence
Denver, Colorado
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent location”
4 of 5 bubbles Reviewed 25 January 2013

We just returned from Vancouver and stayed at the Rosellen. The staff Kent and Tad were friendly and informative. Our room was 107 and was nice. Not modern but worked really well for us. The location to Stanley Park is so close ( a half block) and just a few blocks the other direction to Denman street which has a ton of restaurants, bakeries and it is one international community. I cannot say enough about what a great place it is. The garage is tight to say the least. Not for a big car.. and you cannot park on the street.

  • Stayed January 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank jjmm1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 28 January 2013
Thank you for staying with us and for sharing your comments. We look forward to serving you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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548 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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  • Dutch first
  • English first
  • French first
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  • Spanish first
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English first
Campbell River, Canada
1 review
4 of 5 bubbles Reviewed 24 January 2013

The West End is an upscale spot in Vancouver; thus many hotels in the area are, I believe, quite expensive. Rosellen Suites offers beautiful, spacious rooms at very good rates, with friendly staff who are willing to help you in any way they can! I especially appreciated the location - it is a stone's throw from Stanley Park.

Bottom line, if I had to return to that part of Vancouver, I would definitely return to Rosellen! Cheers for now.

  • Stayed January 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MKM181792
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 28 January 2013
Location is indeed a great benefit for making Rosellen your temporary Vancouver home. Thank you for sharing how much you enjoyed the area and the staff. We look forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tacoma, Washington, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 22 January 2013

We stayed at room 107 in this place. It was really smelly like old carpet and cigarette smoke. We tried to stay at the room for a couple hours and decided that we wanted to switch to another room but when we went back to the front desk, they already closed at 5pm. My son has asthma and he was coughing in the middle of the night due to smell. When I told the front desk the next morning about the smell and how it affected my son, the person just said sorry and didn't try to compensate us on anything at all. The pictures make this place look nice but it really need a major upgrade. Plus they need to inform all the guest that they close the front desk at a certain time and also who they need to call if no one is at the front desk. In addition if you have a van do not try to park in garage. It is really meant for small compact cars. There is parking outside but kinda risky being in an alley way.

  • Stayed January 2013, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Ryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 28 January 2013
The hotel is always very happy to accept special requests for suites and are almost always successful in accommodating a request. We offer both smoking and non-smoking suite options as well as pet friendly and pet-free suite options. Any time a request is received every attempt to honour that request is made. We are very sorry that we did not have this information prior to check in and sorry to hear that after check in that this guest was not satisfied and that they did not take the opportunity to contact someone to help resolve the situation on the spot. The office does have limited hours. However, there is a Duty Manager to assist guests 24 hours per day 7 days per week. The button to contact the Duty Manager is pre-programmed on all guest suite phones and is listed in the directory included in each suite. There is a large sign on the front door where the number to contact a Duty Manager is posted. And, this same information is also posted on the front door intercom. If at any time we had been advised of the special requests, either before or any time during the guest visit, we would have done our very best to accommodate these requests. It would be a pleasure to have these guests return and experience a suite that better meets their needs. If we have the opportunity of serving these guests, again, we will suggest that they reserve a Personal-ity Suite as all of these suites are pet free and smoke free suites. In regards to parking, the hotel offers indoor parking for smaller vehicles and outdoor parking for larger vehicles. This is a common option in downtown Vancouver and either option is as secure as can be in a major city environment.
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Jakarta, Indonesia
Level Contributor
57 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
4 of 5 bubbles Reviewed 16 January 2013

I tried Rosellen after looking at the review in Tripadvisor, overall stay was good, friendly service, the kitchen also very useful. A couple of things though : the decor whilst clean is a bit old so need to be upgraded, front office is closed @5 pm so need to arrange before hand for late check-ins. I think this hotel would be an excellent palce to stay for spring and summer season where the weather is great and you can enjoy Stanley Park best. Unfortunately I stayed in winter, so didn't get the advantage I expected.

  • Stayed December 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Muhamadian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 21 January 2013
Stanley Park can be a great place to visit any time of the year. Mother Nature provides a constantly changing backdrop permanently housing numerous species of birds and hosting countless trails to explore by foot, bike, or roller blade. Each season offers a different experience and it is well worth visiting at the different times of year. We are sorry to hear that you personally did not get the chance to enjoy it as expected and hope on your next visit you will stop by to get some great tips from Guest Services on how to make the most of your time in Vancouver...winter, spring, summer or fall. As a reminder, if you prefer more contemporary design and want all the modern electronics try one of the Personal-ity Suites on your next visit. If arriving after office hours, instructions are provided on all confirmation notices and on the front door of the hotel There is a Duty Manager available to assist 24 hours per day. Thanks very sharing your comments. We look forward to serving you again on your next visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nanaimo, Canada
1 review
5 of 5 bubbles Reviewed 12 January 2013

With family passing through on their way back to Australia, we were looking for more than the usual hotel accommodation and found it at the Rosellen Suites. The large living room with fireplace made for a wonderful conversation area for us in the spacious two bedroom two bathroom suite. Tag and his staff are very friendly and helpful; and with the great location in Vancouver's west end next to Stanley Park, we thoroughly recommend the Rosellen Suites.

  • Stayed January 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank B K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 January 2013
Thanks very much for sharing your experience. We look forward to your return visit.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vancouver, Canada
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 8 January 2013

I recently found Rosellen Suites after staying at a few different hotels provided by Hotwire.

On checking in after a late flight, arriving at Rosellen was a breeze, with my key card and check-in package all prepared, I was in my room quickly and without issue, despite the time (2am).

Tag and his staff made my stay nothing short of delightful, creating a welcoming atmosphere that provided for a relaxing, enjoyable stay.

Proximity to Stanley Park is unparalleled, literally less than 30 seconds to the park!

I can assure you will be happy with your stay at Rosellen.
A Vancouver secret!

Room Tip: Ask Tag about local secrets and hidden deals!
See more room tips
  • Stayed December 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 January 2013
Glad that you found us and that you enjoyed your visit. We look forward to welcoming you back sometime soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 3 January 2013

We stayed here twice with our two young children, first for a week on the top floor penthouse suite, and secondly for a night in a two bedroom apartment. The penthouse suite totally exceeded our expectations! It was huge! And very comfortable (including the beds which were sublime!) Upon our return here, which we booked for one night only as we were on our way to another adventure, the hotel even completed us an upgrade. The two bedroom apartment was almost just as good as the penthouse, just missing the huge outdoor terrace. We found the staff here extremely helpful, and courteous, the rooms excellent, and the location very convenient. We highly recommend this hotel for anyone travelling to Vancouver, especially those with kids. The only thing I would note here is to be sure you are aware of the opening hours of the reception to ensure it is open on your arrival a it is not a 24 hour hotel.

Room Tip: Penthouse suite excellent. Room 406 large two bedroom very comfortable.
See more room tips
  • Stayed December 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Dara78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosellenVancouver, Manager at Rosellen Suites At Stanley Park, responded to this review, 16 January 2013
Your choice for the Penthouse was an excellent one as it is one of the most unique accommodation options in Vancouver and at a price that is unbeatable. We very much appreciate that you shared your comments and that you enjoyed both suite options that you made home while in Vancouver. Also want to ensure that everyone knows that although the Guest Services office is not open 24 hours per day there is a Duty Manager available 24 hours per day 7 days per week to assist guests with emergency needs, restaurant recommendations, late night check in or any other concerns a guest may have. We look forward to serving you and your family on your next visit to Vancouver.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Rosellen Suites At Stanley Park

Property: Rosellen Suites At Stanley Park
Address: 2030 Barclay St, Vancouver, British Columbia V6G 1L5, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > West End
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites
Hotel Style:
#23 Romantic Hotel in Vancouver
#31 Family Hotel in Vancouver
#47 Business Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Rosellen Suites At Stanley Park 3*
Number of rooms: 27
Official Description (provided by the hotel):
Nestled in a very quiet residential neighborhood just steps from Stanley Park, Rosellen offers that largest suites in Vancouver that can accommodate from 1 - 8 guests. Each suite features a full kitchen, separate bedrooms and bathrooms, dining area and living room providing plenty of space for everyone to spread out. The staff provides personal friendly service. The hotel is in walking distance to many different types of restaurants, shops, and major Vancouver attractions including English Bay and Vancouver Aquarium. The hotel provides complimentary high speed wireless internet access, local and toll-free calls, passes to the local fitness center and pool, coffee, tea, and popcorn with two premium high definition movie channels. ... more   less 
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Also Known As:
Rosellen Suites At Stanley Park Hotel Vancouver
Rosellen Hotel Vancouver
Rosellen Hotel At Stanley Park

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