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“Small hotel with good location”

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Park Inn & Suites by Radisson on Broadway
Ranked #46 of 89 Hotels in Vancouver
Kelowna, Canada
Level Contributor
54 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Small hotel with good location”
3 of 5 bubbles Reviewed 13 August 2013

The park inn hotel was close to a clinic we needed to attend . The service was lovely , great beds and pillows , clean feel, free wifi. Overall pretty darn good. Good value overall . They offered competitive rates with multiple restaurants all around . Check in staff was great . Elevator is outdated and slow , bathrooms small but tub is big . We would stay again .

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Canadiancarly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Park Inn & Suites by Radisson on Broadway, responded to this review, 20 August 2013
Dear Canadiancarly,

Thank you for telling us about your stay with us. We really appreciate all of your feedback. Thank you for telling us your concerns about the hotel. We do value all guest feedback. Thank you so much for your time. We hope that you will consider us again in the future.

Sincerely,
Park Inn & Suites on Broadway
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739 reviews from our community

Traveller rating
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    33
    32
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 9 August 2013

My brother and I needed a place close by to VGH and in the VGH patient handbook, it listed the Park Inn Suites. It was 2 blocks from the hospital and convenient for visiting with a family member in the hospital. The rates were good (especially for the summer,) it was extremely clean, free WIFI and the staff were fantastic. The hotel also allows pets in rooms on the first floor. This is so patients in the hospital can see their pets. The rate was great and parking was only $15 per night. We only stayed one night, but had requested to stay in our room longer for the day. They allow guests to stay until 1 p.m. (regular checkout is 1130) with no penalty. Because the room we had was adjoining and someone had booked it for the night, we were not able to use the room to 6 pm, which is the time you can stay in the room if it isn't booked. This allowed for us to leave our things in the room and check out later. We asked if we could pay extra for keeping our vehicle there and they said the parking goes to midnight. The hotel is geared to customers who have relatives/friends in the hospital. They were very accommodating and very kind. It is also very close to restaurants and a 24 hour pharmacy. A great experience during a difficult time. I would highly recommend this hotel.

Room Tip: If you need a room to stay close by Vancouver General Hospital, this is a great location, good price...
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  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amber T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Park Inn & Suites by Radisson on Broadway, responded to this review, 20 August 2013
Dear Amber T,

Thank you for telling us about your stay with us. We really appreciate all of your feedback. We are so glad that we could accommodate you during this troubling time. We hope that everything gets better. We will pass this feedback on to our staff. Thank you for your time. We hope that you will consider us again during future visits to the area.

Sincerely,
Park Inn & Suites on Broadway
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London, United Kingdom
Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 30 July 2013

Good reasonable cost hotel close to the sky train station with easy access to the airport and town centre.

Rooms were comfortable and staff friendly, helpful and happy!

Location is 4 blocks from the sky train and thus 5 minutes from downtown and the city centre

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Park Inn & Suites by Radisson on Broadway, responded to this review, 20 August 2013
Dear Richard P,

Thank you for your feedback about the hotel. We are so glad that you stayed with us, and that we could accommodate you. We strive to provide a great place to stay for everyone. Thank you for your time. We hope to see you again in the future.

Sincerely,
Park Inn & Suites on Broadway
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Chilliwack, Canada
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 July 2013

I booked a room to stay in with my bridesmaids the night before my wedding and we had a good experience. The staff was helpful, the room was clean and had all that you needed. Everything was new and the location is perfect - right downtown! The only downfall was having to pay extra to park there, but I guess that is to be expected with downtown Vancouver. All in all, it was a good experience!

  • Stayed July 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Chalk S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Park Inn & Suites by Radisson on Broadway, responded to this review, 20 August 2013
Dear Chalk S,

Thank you for telling us about your stay. Congrats to you and your family on your wedding. We are so glad that you chose us. We appreciate your feedback. We will pass this feedback on to our staff. We strive as a hotel to provide a clean, safe, and comfortable place to stay. Thank you for your time. We hope to see you again in the future.

Sincerely,
Park Inn & Suites on Broadway
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Melbourne
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 9 July 2013

Beautiful property, close to restaurants and theatre. Staff very freind;y and rooms very clean.and big comfy beds with heaps of space. Rooms overlooked street and excellent view of Vancouver. Laundry for guests use which is certainly very handy free wifi would definately recommend

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
3 Thank Bernadette2009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Park Inn & Suites by Radisson on Broadway, responded to this review, 20 August 2013
Dear Bernadette2009,

Thank you for telling us about your stay. We are so happy that you stayed with us. We strive as a hotel to provide a clean, safe, and comfortable place to stay. We hope you enjoyed your stay in Vancouver. Thank you for your time. We hope to see you again in the future.

Sincerely,
Park Inn & Suites on Broadway
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary, Canada
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 3 July 2013

Booked room over phone and given confirmation number with rate of $140/ night + fees. When we checked out we were charged $157.50 / night + fees. They did not honour their confirmation number / price from phone call. Make sure you get written guarantee!!! I asked why they did not send me an e-mail confirmation and their response was because I did not specifically ask for it! They were quite rude. Also, somebody came by after 5:00 offering to clean the room . . I will never stay there again.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank c b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagementTeamGM, Manager at Park Inn & Suites by Radisson on Broadway, responded to this review, 31 July 2013
Dear C.B.

I’m sorry to hear there was a misunderstanding regarding your rate. I would ask that you please contact the hotel and speak to accounting or a member of management so that we can look into your situation. There are a variety of rates available, and if you didn’t receive the rate you expected, we would certainly like to make that right. The registration card has the rate written on it and we should have confirmed the rate at check-in when you signed the registration card.

The housekeeping work hours do vary slightly depending on the day of the week and number of check-ins and check-outs. Each housekeeper has 16 rooms to clean in an 8 hour period and therefore some rooms are done at the end of their work day. Guests can request to have their room done earlier, or later in the day, and housekeeping will be happy to accommodate those requests.

I apologize that these issues on our part resulted in a less than perfect stay. Our guest’s satisfaction is paramount and the fact that we failed to give you our best is disappointing to us. I hope you will contact the hotel so that we can resolve the rate issue for you.

Sincerely
The Park Inn & Suites on Broadway
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Victoria, Canada
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 17 June 2013

nothing bad to say...but nothing good either
the hotel was well kept, staff was friendly, price was fair but a little on the higher side
no pool, no gym, and no view on the back half of the hotel (unless you like looking at parking lots)

Room Tip: try to get a room on the left side of the hall (faces the mountains/Broadway)
See more room tips
  • Stayed June 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank barcelonalova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Park Inn & Suites by Radisson on Broadway

Property: Park Inn & Suites by Radisson on Broadway
Address: 898 Broadway W, Vancouver, British Columbia V5Z 1J8, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Shaughnessy , Fairview
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Best Value Hotel in Vancouver
#44 Business Hotel in Vancouver
#46 Romantic Hotel in Vancouver
#48 Family Hotel in Vancouver
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Park Inn & Suites by Radisson on Broadway 3*
Number of rooms: 117
Official Description (provided by the hotel):
With our central location, the Park Inn & Suites by Radisson is an ideal starting point to explore the city. Offering select rooms with spectacular views of Vancouver, False Creek, and the North Shore Mountains. Guest rooms with a contemporary decor, fridge, microwave, private balcony, and free Wi-Fi. Located adjacent to VGH, within walking distance of Granville Island, international restaurants, and the Broadway City Hall SkyTrain station (providing a direct link to the Airport in 19 mins and Candada Place in 6 mins). Full service hotel with restaurant, fitness room, laundry facilities, and Fairview Pub with live music. ... more   less 
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Also Known As:
Park Inn & Suites By Radisson On Broadway Hotel Vancouver
Park Inn And Suites By Radisson On Broadway
Park Inn Vancouver
Park Inn On Broadway

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