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“A Very Pleasant Expereince at the Park Inn - vancouver”

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Park Inn & Suites by Radisson
Ranked #44 of 92 Hotels in Vancouver
woodmere, United States
1 review
“A Very Pleasant Expereince at the Park Inn - vancouver”
Reviewed 28 July 2014

My wife and I spent 5 days at the park Inn during our vacation visit last week to Vancouver. Overall we had a very pleasant and enjoyable experience at the hotel. The hotel's strongest point is its staff members. From the front desk managers to the chamber maids and everyone in between they were all uniformly respectful, friendly cheerful and eager to assist their guests in every possible way. The hotel itself is decent. Our Junior Suite was large, clean and head a full kitchen.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Lester K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 7 August 2014
Dear Lester,

It is so wonderful to hear that our staff left such a lasting impression on you! We have a great team here at the Park Inn & Suites by Radisson, I will certainly pass on your kind comments to all of them.

Thank you for your review!


Kind Regards,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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822 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
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English first
Châteauguay, Quebec, Canada
Level 4 Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 25 July 2014

If you want a place just outside of downtown, and accessible by a nice walk, this is the hotel to pick. But dot it through internet...It might not be the same price of you walk in. 4 block from metro of 20 minutes walk to Granville island for the market and restaurants....worth!

Room Tip: ask for rooms that are not facing the street, it gets loud on wk-ends.
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  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
Thank Pierre D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 28 July 2014
Dear PierreD,

We are so happy that you enjoyed our hotel and location! Thank you for your review and for recommending our hotel to future travelers. Hope you come visit us again!


Kind Regards,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
1 review
Reviewed 25 July 2014

Close to skytrain (10 minute walk) so easy to get to city. Lots of shops nearby (Japanese restaurant, shoppers drug mart and Tim Hortons Coffee directly across road) Room was clean and tidy. Bathroom a bit small and small windows with vents would have been nice for letting in fresh air. Staff friendly and helpful. Free wifi was good.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Radisson Hotels

Helpful?
Thank Maree V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 7 August 2014
Hi Maree,

Thank you for staying with us and for the nice review. We are happy to hear you enjoyed our hotel and location and we hope to see you again soon!

Kind Regards,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
kegs605
Level 5 Contributor
85 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 17 July 2014 via mobile

We stayed again for a medical appointment at vgh, adjacent to the hospital, better this time then when we stayed in may, the restaurants food is good, the waiter has a dry personality, do not ask him any directions , he does not want to help, a bit rude, the front desk people helpful and good with directions, 4 blocks from skytrain, no pool or hottub, good if you need to go to vgh with a loved one.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kegs605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 23 July 2014
Dear Kegs605,

We are so glad that you came to stay with us again, and that we were able to improve your impression of our hotel! Agreed, we are a convenient location for medical visits to VGH or surrounding medical outlets.

I am happy to hear that our front desk was so helpful to you, it's unfortunate that you did not have the same level of service from the Market Café. I will certainly pass on the comments in hopes to improve service throughout the entire hotel.

Thank you again for staying with us, and for taking the time to write a review!



Kind Regards,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Victoria, Canada
Level 3 Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2014

If you're looking for smoke free, you may want to re-consider this Hotel. Not familiar with Vancouver & booked for an appointment at the Hospital the next morning, there was only 1 room available so I took it. It was very smoky when I arrived but since I had no choice, I crawled into bed & tried to get some sleep. Being allergic to smoke, I ended up with severe migraine all night. I did tell front staff the next morning & I did see people smoking on the balconies but they said they couldn't control what people did in the room. I won't stay there again. On the plus side it you're ok with smoke, it's very close to the Hospital, room was clean & bed was comfy, internet access, the coffee shop is great & there's a great park close by & walking distance to Granville.

Stayed July 2014, travelled solo
Helpful?
1 Thank stayhealthy2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 22 July 2014
Hello Stayhealthy2014,

Thank you for sending your comments, we apologize for your experience. We are a 100% non-smoking hotel, and we do charge a $250 penalty for anybody who fails to adhere- this is because we take the room out of order to release any residual smoke smell which may cause discomfort to our guests.

As our guests' comfort is always a top priority, we ask that our guests contact the front desk at the time of an incident so that we have the opportunity to resolve the problem straight away. When issues are brought to our attention, such as guests smoking on their patio, we are able to contact the room immediately to ask them to refrain from smoking on their balcony, and instead come to the main floor to smoke away from the entranceway.

We sincerely apologize for your restless sleep, and we hope that you give us another chance if you come to Vancouver again in the future.


Kind Regards,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BC
Level 2 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 July 2014 via mobile

Nice and clean. The room was well stocked. The staff were helpful and efficient. I appreciated being able to store my suitcase when I checked out until I needed it. Handy to the buses and Skytrain. I definitely will stay here when I have my next medical appointment at VGH.

Stayed July 2014, travelled solo
Helpful?
Thank BcLouie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 22 July 2014
Hello BcLouie,

Thank you very much for the kind comments, we are so happy to hear you were impressed by your stay! We look forward to welcoming you again on your next trip to Vancouver.

Kind Regards,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
St. Albert
Level 5 Contributor
54 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 9 July 2014

This was the second time we had stayed at the Park Plaza. We use it as a base camp when visiting our youngest son who moved to Van last summer. The hotel is getting a bit thread bare and many of the facilities are probably a year or two away from needing to be updated.

Nevertheless, the hotel is clean, the staff are courteous and the location is great for the relative price charged. You can jump on a bus that will take you downtown, walk 3 blocks to the Cambie train station or park your car at the hotel (for $15/night).

There are good services within a few walking blocks from the hotel (a Tim Hortons is across the street, for example). We will continue to use the Park Plaza as a base camp (son moving notwithstanding) into the future.

Room Tip: The street side has a pretty good view of the skyline at least from the fourth floor up. Despite th...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank phrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ParkInnByRadissonVan, Director of Sales at Park Inn & Suites by Radisson, responded to this review, 23 July 2014
Dear Phrank,

That's great to hear we are a convenient basecamp during your stay in Vancouver! Thank you for your nice comments about our cleanliness, location and staff at the Park Inn Vancouver.

We are continually making improvements to the hotel, including the brand new elevator that was just installed. There are some other updates to the rooms and hallways that are in the plans for the near future, to refresh the look of the hotel.

We thank you for your loyalty, and look forward to welcoming you back on your next trip to town!


Best,

Sabrina Pontillo
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Inn & Suites by Radisson

Property: Park Inn & Suites by Radisson
Address: 898 West Broadway Avenue | British Columbia, Vancouver, British Columbia V5Z 1J8, Canada
Phone Number:
Region: Canada > British Columbia > Vancouver > Shaughnessy , Fairview
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Best Value Hotel in Vancouver
#44 Business Hotel in Vancouver
#46 Romantic Hotel in Vancouver
#48 Family Hotel in Vancouver
Price Range (Based on Average Rates): £
Hotel Class:3 star — Park Inn & Suites by Radisson 3*
Number of rooms: 117
Official Description (provided by the hotel):
With our central location, the Park Inn & Suites by Radisson is an ideal starting point to explore the city. Offering select rooms with spectacular views of Vancouver, False Creek, and the North Shore Mountains. Guest rooms with a contemporary decor, mini-fridge, microwave, private balcony and free Wi-Fi. Located adjacent to VGH, within walking distance of Granville Island, international restaurants and Broadway City Hall SkyTrain station (providing a direct link to the Airport in 19 mins and Canada Place in 6 mins). Full service hotel with restaurant, fitness room, laundry facilities(fee), and Fairview Pub with live music. Onsite parking available $15. per day. Attractions located within 10-15 minute drive from the hotel include the downtown core of Vancouver; UBC; Museum of Anthropology; Van Dusen Gardens; Science World; Chinatown; BC Place; Rogers Arena. ... more   less 
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Also Known As:
Park Inn And Suites By Radisson On Broadway
Park Inn & Suites By Radisson On Broadway Hotel Vancouver
Park Inn Vancouver
Park Inn On Broadway

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